We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Jewel of a hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Palo Alto
Ranked #10 of 27 Hotels in Palo Alto
Certificate of Excellence
Jerusalem, Israel
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Jewel of a hotel”
Reviewed 24 January 2014

Great location across from Stanford University and a huge shopping center with nordstrom, etc. A lovely outdoor pool and welcoming staff. Plus heavenly beds and showers with a separate tub. You will be glad you chose this hotel just like we were.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daylevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 14 February 2014
Dear Daylevy,
Thank you for sharing. We're pleased you enjoyed your stay and hope to welcome you again.
Best Regards,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

640 reviews from our community

Traveller rating
    314
    202
    83
    26
    15
See reviews for
124
101
62
270
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kansas City, Missouri
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 January 2014

We are SPG gold members and as usual this Westin offered nothing but the best. Upon arrival we were greeted by a helpful valet and the white tea Westin scent. For those of you who have stayed at the Westin, you know exactly what I am talking about. Of course we received an upgraded room and it was spotless. The bathroom was oversized and the "Heavenly" bed and shower were amazing after a very long day. This hotel is close to everything and just across the street from Stanford.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJH-1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 14 February 2014
Dear Elisa E.,
Thank you for sharing your experience via TripAdvisor, we're thrilled that you enjoyed our property. We hope to see you again soon.
Best Regards,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 26 December 2013

My wife and I recently stayed at the Westin in Palo Alto. The hotel was wonderfully kept and the service met Westin's typical high level of service. Great hotel for convenient access to Stanford and all of downtown Palo Alto.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grinadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
1 review
Reviewed 22 December 2013

This was my first time in Palo Alto. All attendants on Westin are really kind and gentle. Room in perfect condition and bathroom clean. The bar in the lobby is really good.

Pros:
- Location
- Good service

Cons:
- Price (above average)

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodrigo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 22 January 2014
Dear Rodrigo S.,
We are so pleased to hear that you enjoyed our hotel and team and appreciate you taking the time to share this feedback. We hope that you will come and see us again on your next visit from Sao Paulo.
Best Regards,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton, California
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 December 2013

We originally chose this property simply because of its proximity to Stanford Medical Center. This hotel has now become one of our favorite hotels. The staff is remarkable, they all embrace the true meaning of hospitality. This unique hotel is immaculate and with the many lovely courtyards one could easily imagine being in Italy. Some of the rooms are small but extremely well appointed, comfortable and cozy. The bathrooms are very large, very beautiful. The underground parking is convenient, as is its location near Stanford Shopping Center, Stanford University and as mentioned, Stanford Medical Center.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 22 January 2014
Dear Carol H.,
Thank you for choosing to stay at our hotel and for your feedback via TripAdvisor. I'm thrilled to hear that you enjoyed our staff, property and location and hope that you will come and see us again if returning to Palo Alto.
All the best,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 December 2013

This hotel is truly exceptional in style, service, and personnel. You are really taken care of as an individual, and the staff understands the needs of a business traveler. Rooms are spacious and modern. Location could not be better. Overall, exceptional.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loh25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 17 January 2014
Dear Ioh25,
Thank you for the "Exceptional" and 5 star rating on Trip Advisor. I am so pleased to hear that our team made you feel cared for. We hope to have the opportunity to serve you again soon.
Warmest Regards,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
Reviewed 14 December 2013 via mobile

This would be your normal soulless, cramped four star hotel were it not for a unique design that must have been inspired by the Riddler: the hallways are literally destined as a maze, making it quite a challenge to find the elevators. Oh, the hotel also hosts noisy late night parties in the function rooms, providing free music to the bedrooms whether you like it or not.
The beds are nice but the room wet aid in was relatively small with a window that looked out at a window of another room. Surprising Palo Alto is not exactly a cramped city.

Stayed December 2013, travelled with family
Helpful?
Thank Chaim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this review, 17 January 2014
Dear Chaim E.,
Thank you for your feedback via TripAdvisor. I am sorry to hear that your stay was less than stellar and would welcome the opportunity to further discuss and attempt to make amends. Please reach out to me directly if that is of interest. Otherwise, we do hope that you will give us another try if returning to Palo Alto to see what you experienced is not the norm for our hotel.
Warmest Regards,
Tanya F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Palo Alto
0.2 mi away
The Epiphany, a Joie de Vivre Hotel
0.1 mi away
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
#15 of 27 in Palo Alto
3.5 of 5 bubbles 725 reviews
3.3 mi away
Dinah's Garden Hotel
Dinah's Garden Hotel
#2 of 27 in Palo Alto
4.5 of 5 bubbles 907 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Garden Court Hotel
Garden Court Hotel
#4 of 27 in Palo Alto
4.5 of 5 bubbles 379 reviews
0.7 mi away
Stanford Park Hotel
Stanford Park Hotel
#1 of 9 in Menlo Park
4.5 of 5 bubbles 813 reviews
2.2 mi away
Creekside Inn
Creekside Inn
#6 of 27 in Palo Alto
4.0 of 5 bubbles 602 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Palo Alto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Palo Alto

Property: The Westin Palo Alto
Address: 675 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#7 Family Hotel in Palo Alto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
Official Description (provided by the hotel):
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Odigeo, Priceline, Hotels.com, TripOnline SA, Cancelon, Evoline ltd and getaroom.com so you can book your The Westin Palo Alto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing