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“Five hours”

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The Westin Palo Alto
Ranked #9 of 27 Hotels in Palo Alto
Certificate of Excellence
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Five hours”
Reviewed 1 August 2014

I arrived at 1:00 am and needed a 5:00 wake up to take a call back on my east coast schedule. Actually out if the hotel by 8:00 am for meetings. Not much time for rest and recovery. Every aspect of stay : room/bed; staff; room service; and quiet supported that plan. Will go back next time. Fifth floor room also had beautiful large balcony. Perfect place to get air and have my coffee and call in the morning.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WmStrahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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651 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
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English first
Los Angeles, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 31 July 2014

The Westin in Palo Alto is a wonderful place to stay. Well located - across the street from Stanford and within walking distance of interesting shopping and the wonderful restaurant, The Mayfield Bakery. The rooms are spacious and quiet, and the bathroom is "to die for". I enjoyed the gym although not very large, it is adequate. The entire staff is courteous and pleasant; they are helpful if you need anything. I stay here every time I am in the vicinity of Palo Alto.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank MAH91367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
581 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 23 July 2014 via mobile

We love this hotel. The staff is awesome. The rooms are great. The location is prime. What is not to love. This trip we also tried the restaurant at the hotel. I cannot wait to go back to Palo Alto so we can stay at the Westin!

Stayed June 2014, travelled as a couple
Helpful?
Thank ADolores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
Level 4 Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2014

I booked this hotel for my Palo Alto combined business and pleasure long weekend trip. The location is excellent - you can easily walk (as we did every day) to University Street for all the great dining and shopping. We had a car and parked it on the property - the parking is expensive as was expected. Using the map check and see if you can walk and use public transportation to get around and you might not need your car. The front desk staff are warm and welcoming and always greeted us each time we went through the lobby. The lobby is very small and was a bit congested at check in but the staff was efficient and got us checked in. I followed a Trip Advisor review and called ahead and booked a room with direct access to the pool. GREAT call! Our room was sunny and bright and had sliders right onto the pool deck! My teenaged daughter loved this and I did too. The pool is small but pretty and we enjoyed a daily swim and soak in the hot tub as well as relaxing on the deck chairs. There is food and drink service if you wish. The room itself was clean and spacious. The bathroom was really nicely sized for the two of us. We did not eat on the premises as we found wonderful dining using Trip Advisor for locations on University. There was a strange deal that was offered at check in that we took but did not ever understand. We were told if we declined daily bed making and bathroom cleaning that we would get a discounted rate. We were told that housekeeping would pick up dirty used towels and empty waste baskets. We accepted this. One of the days they didn't even pick up the wet towels or empty the wastebaskets. We were happy to make our own bed but then in the end there was no discount...very strange. Overall we had a really nice visit to Palo Alto and would recommend the room with pool access if you enjoy the pool use.

Room Tip: If you like to use the pool and/or are travelling with children or teens request a room with pool ac...
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MDMOMLongIsland_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 19 July 2014 via mobile

I would definitely recommend this hotel. It is clean, convenient to the university/ restaurants/train station and is a good value for the quality of product. The service at the front desk was very friendly too. The only challenge was 2 fire alarms went off while we were there; however, everyone, including the lobby bartender bent over backwards to make it right!

Stayed July 2014, travelled with friends
Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 July 2014 via mobile

Stayed here for two nights on business and paid over $500 for a room that would be significantly less anywhere else including New York !

It's clean and basic . The staff are very pleasant . The breakfast buffet is ok.

Stay at the Garden Court Inn if you can. Similar price , much more pleasant environment .

Stayed July 2014
Helpful?
1 Thank onemoreflight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 July 2014

We like clean. We know the Westin standard and trust that we are going to be taken care of when we stay at a Westin.
We were able to walk from the hotel to town and enjoy the vibe in Palo Alto. Will definitely go back.

  • Stayed August 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank APT2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Palo Alto

Property: The Westin Palo Alto
Address: 675 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#7 Family Hotel in Palo Alto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
Official Description (provided by the hotel):
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 
Reservation Options:
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Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin

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