My son was scheduled for outpatient surgery at Stanford Medical Center, so I contacted the Sheraton in Palo Alto for room availability. They did not have one that would accommodate our needs, but found a room at their sister hotel, the Westin, next door. We checked in Sunday night, my son had his surgery on Monday, and we stayed until Wednesday for his post op dressing change. Without a doubt this was a most pleasant experience during a most trying time. Every staff member we came in contact with was nice and eager to assist our needs. I called them after the surgery to request a piece of equipment be installed in the room. This was taken care of by the time we got back to the hotel. We utilized room service for our meals, as my son wasn't able to get around very well. While it was expensive, it was well worth it for us, and it was served promptly (always less than 30 minutes). I wasn't able to get out much to look around, but the facility was extremely clean and again the staff was terrific! I would not hesitate to stay there again, hopefully for a pleasure trip next time!!
- Official Description (provided by the hotel):
- Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Palo Alto Hotel Palo Alto
- Westin Palo Alto
- Palo Alto Westin