I spent three nights here on business, and other than a small snafu on check-in, which was quickly fixed, it was great.
I was given a room with two queens in the back part of the hotel by mistake, and while some people here have mentioned how much they like those rooms, I asked to move. It was dark and gloomy, and having two doors into the room, especially one from the back secluded garden, didn't feel especially secure. Had I not been traveling alone, I might have felt differently, but I much preferred the smaller room in the front right off the parking lot where there were people.
The beds are comfortable and the rooms well-appointed, and they have an amazing number of tv channels, if you want to spend time holed up watching the tube. Everything was spotlessly clean, and I appreciated having bottles of water in the room because they use a water softener, so the tap water is kind of funky to drink. The hot breakfast is nice and it was a little different every morning.
Most hotels have those little tags that tell you to hang your towels if you want to use them again, but when you do, they change them out anyway. That's not the case here. It's a little thing, but I was happy that weren't just giving lip service to water conservation.
Only one negative about the room -- the beds are on platforms and I stubbed my toes every time I walked around it. They're padded, but still, ouch.
The location is good, only a few minutes from campus and nice food and shopping. I wouldn't hesitate to stay here again. One other thing -- my ATT cell service was awful, and when I mentioned it to the front desk, they said it's a problem all over Palo Alto. Sure enough, I had trouble on campus too. Kind of ironic to be in the heart of one of the most technologically innovative places on the planet and not be able to make a reliable phone call.
I wouldn't hesitate to stay here again next time I'm in the area.
- Official Description (provided by the hotel):
- In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more less
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- Also Known As:
- Townhouse Hotel Palo Alto