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“Skip it”
Review of The Melt

The Melt
Ranked #166 of 356 Restaurants in Palo Alto
Cuisines: American, Soups
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Outdoor Seating, Seating, Takeout, Wheelchair Accessible
San Francisco, California
Level Contributor
76 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Skip it”
Reviewed 26 May 2013 via mobile

If the premise is a great grilled cheese and soup, it's a miss.

Pros:
The menu choices are simple, limited.
Prices are $8-10 per person per meal.

Cons:
For $10 for soup/grilled cheese, the taste is nothing that leaves an impression.

So save the money and skip this

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank moimovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 reviews from our community

Visitor rating
    8
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    11
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Palo Alto, CA
Level Contributor
62 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Less variety, smaller portions, bad service”
Reviewed 12 March 2013

This used to be my favorite place, but recently they revamped their menu. They got rid of my favorite Parisienne sandwich (brie with apple butter) as well as my favorite soup (wild mushroom), as well as a few other varieties. They used to be happy to switch sandwiches for the combos, but now they're really strict, you have to get the combo or buy what you want separately. The combo used to come with potato chips, now it doesn't. They used to add bacon for free if you wanted it, now you have to pay $1 for a square inch of bacon. The bread is thinner and smaller. The service at the Stanford location has been decent, but we recently visited the Redwood City location, and they got every single thing about our order wrong. They've lost a loyal customer.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bonggamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redwood City, California
Level Contributor
26 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Disappointed”
Reviewed 6 March 2013

Light on the cheese - free bacon and tomato which were both a whisper on the sandwich. Small cup of soup. Won't go again.

Visited February 2013
Helpful?
Thank Carla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain View, California
Level Contributor
763 reviews
470 restaurant reviews
common_n_restaurant_reviews_1bd8 387 helpful votes
“New favorite place for lunch.”
Reviewed 20 December 2012

New favorite place for lunch. It takes everything good about the American Grill in San Francisco, and makes it cheaper, faster, more accessible... and possibly tastier.

We indulged in ultimate gluttony and tried three of their sandwiches and two of their soups. The colby jack on whole wheat, which comes with black bean soup as part of the Outlaw, was by far my absolute favorite... but we're talking my favorite among an entire menu of sandwiches that make *me* melt, so I really feel like you can't go wrong. The jalapeno pepper jack is quite spicy, and the fontina/provolone on garlic bread also has a little kick to it, so just be forewarned. They've paired their combos absolutely perfectly, so the spicy sandwich comes with a more mild, sweeter soup, and savory flavors are complemented in the best ways.

Tomato and bacon are free to add, the beverages are natural cane soda (or wine or beer!), and the sandwiches come with some chips and a pickle.

I'll stop the world and melt here anytime.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ajhorse21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menlo Park, California
Level Contributor
169 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“concept hipster, average food, in a mall”
Reviewed 2 December 2012

The Melt is a venture funded chain restaurant (Sequoia Capital). This is the outpost closest to Sequoia, and on the outside of the mall where the VCs can check out the chain without actually mingling. It's a concept, like Chipotle, which is quick and has good taste and wouldn't be a bad choice on a rainy afternoon when you have to stop at the Apple Store (and the Microsoft Store to check out the new offerings). However, it's just a chain, the grilled cheese is just grilled cheese, it's not worth a stop or a trip - unless you are a fan of the VC community and want to see how even savvy investors like Sequoia can be fooled into making a small fortune in the restaurant business.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bbulkow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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