The room at this place is ok, nothing fancy, just a place to sleep. However, when it comes to service, expect the worse from the managers. They are clearly not human, just troll that just came out from under a rock or sewage waste plants some where. My son was getting brain surgeries (two separate procedures) at Stanford. We are from Los Angeles, too far to travel between dates, so I booked a range of date 7/11 to 7/31 at this place. Man do I regret it!!
On the surgery date, they conveniently kick me out of my room so they can get a higher price booking (I found out later that there was a tennis tournament at Stanford). They are absolutely heartless to have done what they did without feeling any remorse. Basically right now, my wife and I are homeless while during my son's surgery.
The worker at this facility are nice, hard working people..I am not posting this review of their services. However, I only choice 4 letter words for the management. They are not human, heartless animals to have done what they did. I hope everybody reads this review and avoid this place like a plague. They do not deserve your patronage!
- Official Description (provided by the hotel):
- Our Palo Alto hotel is 100 percent smoke-free. Business travelers and family vacationers alike are sure to find our spacious accommodations, attentive service, and ample amenities to their liking. Each of our guest rooms features free wireless and high-speed wired Internet access, microwave, mini-fridge, coffeemaker, hairdryer, flat panel cable TV, HBO, ESPN, iron, ironing board, clock radio, free local calls, and wake-up service. Complimentary tea, coffee, packaged danish, orange juice, and bottled water are also in every guest room. Children 11 years of age and under stay free in parent's room with existing bedding. Sorry, no pets allowed. At Americas Best Value Inn Sky Ranch, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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