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“Great Place, Not So Great Service”

Sundance The Steakhouse
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Ranked #2 of 356 Restaurants in Palo Alto
Certificate of Excellence
Price range: US$31 - US$40
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Bar Scene, Child-friendly, Romantic, Business meetings, Special Occasion Dining
Dining options: Dinner, Lunch, After-hours, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Stanford Ave.
Description: Since its opening in 1974, prime steaks and martinis have never gone out of style at this Palo Alto institution. The atmosphere is very clubby with fireplaces, dark wood, sports memorabilia and plush leather booths tucked into the many nooks throughout the dining room. Famous for their slow-roasted prime rib & hand-cut U.S.D.A Prime Steaks, they also offer fresh seafood, cold water lobster tail & succulent shellfish. The 23 oz. Bone-In Rib eye Steak is the "Boss' Favorite" while the Double Cut Filet Mignon runs a close second. Sundance is respected for serving the best food money can buy coupled with value & simplicity – a welcome relief for serious food & steak aficionados. The menu is supported by an award-winning wine list that features over 400 selections focusing on highly allocated Napa Valley Cabernets & Sonoma Pinot Noirs. Exceptional ratings & numerous restaurant awards rank Sundance the Steakhouse as a true dining destination.
Clearwater, FL
Level Contributor
203 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“Great Place, Not So Great Service”
Reviewed 20 June 2014 via mobile

We were happy to get a table for six on short notice, and the service was good at first. However, the kitchen must have gotten backed up. After enjoying our appetizers, we waited over 45 minutes for our entrees. This was a time change transition night for us, so the 3 hour dinner just killed us all. The kids had steaks and loved them. I went with the house specialty prime rib and it was not very flavorful.

Helpful?
Thank LynnGibb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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387 reviews from our community

Visitor rating
    202
    131
    38
    10
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
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English first
Farmington, New Mexico, United States
Level Contributor
140 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Fabulous steaks”
Reviewed 18 June 2014

We have visited this restaurant 2 times and both times the service, atmosphere and food have been fabulous. It feels like you are dining in someone's old country lodge. The steaks are some of the best I have ever had. Good wine list too.

Visited August 2013
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
180 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Review for a Group Dinner”
Reviewed 25 May 2014

I have dined at Sundance in the past and have been highly impressed. The most significant group I had there was roughly 8. We scheduled a dinner there for roughly 30 people. The staff did an outstanding job of managing such a large group. While dining for the group once we sat worked well, the cocktail hour prior to dining was very difficult. They do not have a really good place for folks to mingle. Once seated, the service was outstanding, food was great and delivered hot and timely (a challenge for such a large group). They even had options for a couple of vegetarians that were with us. Once again, great service and great food - even for such a large group.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank es_in_tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
56 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good Atmosphere but disappointed by the meat”
Reviewed 16 May 2014

I went there with my wife during the week.
Great ambiance, welcoming staff. but my meat was disappointing as it had too much fat.
All the rest went ok and we spent overall a good evening

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sboisset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
109 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“I was able to have a table !”
Reviewed 15 May 2014 via mobile

Normally is hard to find a table to have dinner, but today I arrived early and bingo !! Good steak, good wine and environment. If you are close to Stanford, you need to try!

Helpful?
1 Thank FernandoFaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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