We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not exactly what appears to be”
Review of Figo - CLOSED

Figo
Cuisines: Italian
Restaurant details
Reviewed 14 February 2013

We saw this very cute and charming restaurant as we were walking by in Palo Alto last night. We decided to give it a try and we were told that we should wait for about 30 min to get a table, which was fine. We would wait at the bar while having some wine. Bartender was awful, not welcoming or friendly. We ordered a bottle of wine and she didn't even suggested one of us to try a sip first, simply poured the wine for both of us and left. Took us 45 min to drink the whole bottle and our table never got ready.

I had to use the bathroom and the ladies was blocked (with chairs) so I had to use the men's one. Which makes you walk by the restaurant's kitchen... when I saw the men's sign at the door I was reluctant, however one of the employeed said 'go ahead'. Fine. When I was going back to the bar I hear the manager saying to the kitchen 'slow down the food, slow down, don't cook anything anymore'. I thought it was odd and clearly a sign that they wanted to keep the restaurant 'busy' but I wasnt expecting to hear that.

Even though their pizza looked really good and the menu appears to be interesting, I lost completely the connection with the restaurant. We finished the bottle, our table was a legend - even though there were tables available at the saloon - then the waitress came to us telling our table would be ready in 5 min... we paid and left. We didn't pay for the service for obvious reasons (there was none!). We crossed the street and had a wonderful meal at this italian one, just in front of Figo.

Note: nobody asked us why we didn't pay for the service; no willingless to make it up was clear.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank gingerlipstick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (9)
Traveller rating
Traveller type
Time of year
Language

6 - 9 of 9 reviews

Reviewed 2 February 2013

Great food, atmosphere and team. This is a good addition to the downtown Palo Alto restaurant scene.

    • Value
    • Atmosphere
    • Service
    • Food
Thank AOB_MountainView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2013

Stumbled upon this restaurant a week after it opened, and had a lovely lunch with the most amazing panini made with a pizza dough pita-like pocket that was just delicious! The atmosphere was classy and lunch prices very reasonable. Erik our server was very warm and friendly! Definitely will be back.

    • Value
    • Atmosphere
    • Service
    • Food
Thank munmei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014
Google Translation

    • Value
    • Atmosphere
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Figo also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing