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“Silicon Valley Central-top notch! Young and happening-”

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The Epiphany, a Joie de Vivre Hotel
Ranked #1 of 27 Hotels in Palo Alto
Certificate of Excellence
GreenLeadersSilver level
New York City
Level Contributor
113 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Silicon Valley Central-top notch! Young and happening-”
Reviewed 18 July 2014

I was extremely impressed with The Epiphany! I've stayed at Galleria Park in the city, but Epiphany definitely tops it! Brand, spanking new facility, modern, hip furnishings, with extremely helpful, friendly, and personable staff. And what can I say about the location? Extremely central, yet the rooms are quiet and the hotel is very serene. Forget about the restaurant, Lure & Till-I ate there EVERY meal, and was blown away with the food and prices! Incredible food-also, an extremely happening Silicon Valley scene-who needs the TV show? I'm so glad I didn't stay at old foggie Four Seasons. Went over there, and was unimpressed with the normal FS stuff. Nothing special; also very out of the way. Epiphany is much more centrally located in Palo Alto and has a crowd that Foue Seasons will never get! Young and happening!

Room Tip: I bet all the rooms are amazing!
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  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank keentraveler30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 21 July 2014
Dear keentraveler30,

Thank you so much for taking the time to post a review on Tripadvisor. I very much enjoyed reading your review. I will make sure to share your comments with the entire team.

I'm looking forward to welcome you back to the Epiphany in the very near future!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Taipei, Taiwan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 July 2014 via mobile

Pluses: Good location, great service by hotel staff who's always willing to go the extra mile with a smile. Also appreciate the room separating the bath from the toilet, reducing waiting time when both of us wanted to use the sink and the toilet at the same time.

Minuses - Wifi not very constant, and the tv sometimes loses signals. Delicious breakfasts served at the hotel cafe, but would have been good if there were more variey and faster preparation.

Stayed July 2014, travelled with friends
Helpful?
Thank shin03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 18 July 2014
Dear shin03,

Thank you so much for taking the time to post a review on Tripadvisor. Your comments are very valuable to us and I will discuss these with my team. I'm glad to hear you enjoyed your stay.

I'm looking forward to welcome you back to the Epiphany Hotel very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2014 via mobile

This is unbelievable. Everyone was extremely helpful and friendly. I couldn't explain how helpful and nice they were. The front desk briefly introduced the city to us and helped us to get around here. Afterwards they called us in our room to make sure everything is okay. The bellman was very helpful too. It's my first time writing a review and I think it's worth it. I think it's very hard to really make foreigners to feel warm and welcomed in a place where there have never been but they did it.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 21 July 2014
Dear Tim Q,

Thank you so much for your nice words - you just made my day! I will make sure to share your comments with the entire staff here.

Again, thank you for taking the time to post, we really appreciate your feedback.

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
188 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 13 July 2014

Very funky property! Everyone was extremely friendly and helpful. The rooms are very modern. The beds were comfortable and we had plenty of pillows. The bathroom was large. There was a separate toilet closet not attached to the bathroom which I did not find to be convenient as you had to exit the main bathroom and enter it through the main room. There was no waste basket in the toilet closet and the extra toilet paper was housed in the main bathroom (not convenient). Those were the only negatives to the room. Location was fantastic. We were able to walk to everything.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Eve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 14 July 2014
Dear Eve G,

Thank you so much for taking the time to write a review on Tripadvisor. I do appreciate your comments regarding the bathroom set up and will discuss these with my team. I'm glad to hear you enjoyed your stay with us!

I'm looking forward to welcome you back to the Epiphany very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
242 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 10 July 2014

High-tech atmosphere, lots of creature comforts. Friendly, welcoming service. Had a junior suite with a terrace, very comfortable for 3 people. Great location downtown, walking distance to lots of restaurants, not far from the Stanford campus.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank PBrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 11 July 2014
Dear PBrave,

Thank you for choosing the Epiphany while staying in Palo Alto! I'm glad to hear you enjoyed our Junior Suite including the fantastic views of Downtown. I'm looking forward to welcome you back to the Epiphany in the very near future!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 July 2014

I came into town for a training at Stanford. The location of the Epiphany is perfect, free access to the gym, wonderful food on-site, beautifully appointed rooms, and the staff are truly top notch. Thank you! I will be back!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coconutlemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 10 July 2014
Dear Coconutlemon,

Thank you for taking the time to write a review on Tripadvisor. Great to hear that you enjoyed your stay. I will make sure to share your nice words with the entire staff.

Looking forward to welcome you back very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014 via mobile

I stayed at the Epiphany for 6 nights with a group of business colleagues. I was pleased with the hotel's interiors - from the lobby to the bedroom, it was modern yet comfortable. I loved the look and feel of dark wood and metal in the lobby, and the homey yet hip design of the bedroom. No scrimping on bathroom essentials, they used malin+goetz toiletries, and basic necessities were in place. The bed and pillows were soft and comfortable. There was an Illy machine in the bedroom which took care of my caffeine fix. The food at their restaurant, Lure and Till, was delicious and it was a popular place at night. Great location, hotel was beside bars, cafes, and a few shops; and it was a mile away from Stanford.

The major nit that I had was the meal service. We were a large group so getting served at breakfast was a challenge, and there was one time when my breakfast room service order was not picked up. The service staff was quick to apologize though, and they were consistently courteous. Perhaps since the hotel is still new, they are still getting used to large groups and ironing out operational kinks.

Overall, it was still a very decent experience.

Stayed July 2014, travelled on business
Helpful?
1 Thank khunkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMaurer, General Manager at The Epiphany, a Joie de Vivre Hotel, responded to this review, 7 July 2014
Dear khunkc,

Thank you so much for taking the time to write a review about your stay at the Epiphany hotel! It was a great pleasure to host your group. I'm delighted to hear that you liked your stay and I'm thankful for your feedback regarding the room service issue. Good to hear that the staff reacted well. Thanks to your feedback we were able to improve our operation in order to make sure this will not be duplicated in the future.

Again, thank you for your kind words. Hopefully we will be able to welcome you back to the Epiphany in the very near future!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Epiphany, a Joie de Vivre Hotel

Property: The Epiphany, a Joie de Vivre Hotel
Address: 180 Hamilton Ave, Palo Alto, CA 94301-1618
Phone Number:
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 27 Hotels in Palo Alto
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Epiphany, a Joie de Vivre Hotel 4.5*
Number of rooms: 86
Official Description (provided by the hotel):
Get wired. In the heart of downtown Palo Alto, surrounded by the hottest VC firms, the fastest-growing companies, plus the creative dynamism of Stanford University - this is where you need to be staying.Modern, yet warm. Organic, yet tech-savvy. Wired, yet easygoing. Innovative, with a hint of whimsy. The 86 rooms at Epiphany- featuring 18 Deluxe Queen/Queens, Premium Suites, and 4 Hospitality Suites - let you recharge while staying connected to it all. ... more   less 
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