I live in Palo Alto and had often admired the very lovely Cowper Inn from the outside. I suggested that my parents and I stay there when they came to visit because my dad loves B&B's and it looked wonderful. My step-mother arrived on a Friday afternoon after a long drive and was eager to check-in and take a shower, as it was over 100 degrees. She was greeted by a locked door and a note that someone would return by 6:30! She sat on the deck of the inn in stifling heat for over two hours and was told by the woman who returned that she had been out shopping. She then placed my parents in a small, back room with no air-conditioning when there were many others available. When we asked, she reluctantly moved us to an even smaller room with air conditioning (that barely worked) in the main house. Our disappointment wasn't as much to do with the facilities (quite pretty and comfortable apart from the heat) as with what we experienced as an utter lack of hospitality. We did not feel like welcome guests but customers who were barely tolerated.
- Official Description (provided by the hotel):
- The Cowper Inn is a beautifully restored Craftsman style house that recreates the comfort and elegance of the period's best homes. The parlor, with several conversation areas, a fireplace, and a piano, is a warm and gracious room for visiting or relaxing. Each uniquely shaped guest room is furnished with antiques, television, and telephone. Breakfast, featuring seasonal fruit and fresh-baked breads, is served daily in the paneled dining room. Guests may enjoy sitting outside on the two wicker-decorated porches or in the garden. There is parking on the grounds and easy access to public transportation to San Francisco and San Jose. The Inn is part of the quiet residential neighborhood of Professorville. Downtown Palo Alto's restaurants, shops, and people watching are a two minute walk from the Inn. ... more less
- Reservation Options:
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- Also Known As:
- Cowper Hotel Palo Alto