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“Older Property, Nice Gardens”

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Creekside Inn - A Greystone Hotel
Ranked #5 of 27 Hotels in Palo Alto
Certificate of Excellence
GreenLeadersGold level
Reviewed 12 December 2013

Stayed here in November 2013 in what appeared to be a building on the property that appeared to have originally been build in the 1960's. Thin walls, so noise travelled between rooms. Selected this spot because it was more reasonably priced through an internet sprecial than other major brand hotels in the Palo Alto area. It was less expensive, but it was more like a nice motel than a true hotel property. Would only return if price was the major determining factor.

  • Stayed: November 2013, travelled on business
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1  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded 13 December 2013

Dear James B.,
We appreciate your comments regarding your stay at the Creekside Inn. We have several types of rooms depending on our guest's needs and wants such as our Jr. Suites and full suites as well as our Creek Deluxe rooms. The central location of our hotel in the highly affluent area of Palo Alto determines our pricing tears. Thank you again for taking the time to let us know about your visit to our hotel.

Sincerely,
Luis Carreno
General Manager
Creekside Inn

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Reviewed 2 December 2013

Return visit to this well-run hotel located on the main arterial road running the length of Palo Alto. Spotlessly clean room containing all necessary amenities--but with rates at expense-account levels (ours was a personal stay at a discount rate). No traffic noise. Beautiful garden setting. Very pleasant and helpful staff members; special kudos to Solomon whose friendly demeanor on our arrival and on subsequent days set the tone for a very pleasant stay.

  • Stayed: November 2013, travelled as a couple
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Thank MarvinWelch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded 4 December 2013

Dear GMarvinWelch,
Thank you for your review regarding your wonderful experience at the Creekside Inn. We are happy that you enjoyed your return visit to our beautiful hotel in the heart of Palo Alto. I am glad that you found your room to be spotless with all the necessary amenities and that it was noise free as well. Thank you for your compliments to our associates, we hope to see you soon.

Sincerely,
Luis Carreno
General Manager
Creekside Inn

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Reviewed 24 November 2013

I have stayed at the Creekside Inn on more than one occasion and would recommend it if expense is not an issue. The staff are wonderful, rooms clean and well appointed. The rooms are in buildings set back from the busy El Camino road and many overlook the calm, leafy garden of the motel which is beautifully maintained. There is a very good swimming pool. One of the advantages of the Creekside is the adjacent eating places. Driftwood Deli adjacent to the motel is really good for sandwiches and drinks and there is a bar and restaurant named Cibo right next door. Overall this is an excellent motel but it is pricey compared to other establishments in Palo Alto.

  • Stayed: November 2013, travelled as a couple
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4  Thank profjoypc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded 2 December 2013

Dear Guest,
We are glad that you found our accommodations to be in the "excellent" category according to your feedback. Our gardens and many other amenities, such as the deli market and our restaurant are a few of the things that make our hotel stand out when compared to other hotels in the area and we greatly appreciate your acknowledgement. Our pricing is consistent with other hotels in the area and in accordance with the Palo Alto area. Thank you again for your kind feedback.

Sincerely,
Luis Carreno
General Manager
Creekside Inn

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Reviewed 13 November 2013

I stayed at this hotel just because of the convenient location for both me and my husbands business trips. The hotel is not nice in my books. The first thing I noticed was that already in the elevator there was a very pungent smelling air refreshment spray. I felt like I could not breathe in this small elevator with this spray. The smells got worse when entering the corridors inside the building and also the room. I had to buy a scented candle to get a bit distracted of this smell but it didn't help much as it just blended with the existing smell.
The furniture was really basic and gave a cheap impression. The bathtub was made out of plastic (not really hotel standard in my books).
The positive I can think of was the cleanliness of the bathroom.

  • Stayed: December 2012, travelled on business
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3  Thank emmicim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded 15 November 2013

Dear Guest:
We would like to thank you for taking the time to write a review regarding your stay at the Creekside Inn. I am sorry that we did not meet your expectations during your stay. Our hotel is surrounded by various Eucalyptus species and depending on the weather the different fragrances affect different areas of the hotel. We will definitely look into other choices for the elevator deodorize to help address this issue. Thank you again for your feedback and I hope that your trip to Palo Alto was otherwise enjoyable.

Sincerely,
Luis Carreno
General Manager
Creekside Inn

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Reviewed 12 November 2013

Great bungalow style hotel, conveniently located on El Camino Real. Our building had just been renovated, so the exterior belied the hip interior vibe...laminated dark wood floors in the hallway, comfortable,crisp white duvet covered beds, new bathrooms. The rooms were on the cozy side, but great value for the location! The exercise room was surprisingly well equipped, with several treadmills, elipticals, bikes, weight machine and free weights. The free coffee and homemade danish in the morning was a bonus!

  • Stayed: November 2013, travelled as a couple
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3  Thank BigRed014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded 15 November 2013

Dear Guest,
Thank you for taking the time to comment on your experience at the Creekside Inn. We are so excited that you enjoyed the recent renovations that the hotel has undergone, including the exterior of the hotel and the bathrooms. Our exercise room is a great compliment to our property and we are glad you were able to take advantage of it during your stay. I was also pleased to read that our bed was to your liking. Thank you for your comments! We look forward to having you as our guest again soon.

Sincerely,
Luis Carreno
General Manager
Creekside Inn

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Reviewed 2 November 2013

Excellent staff, excellent service, would recommend to anyone!

Prabin at the front desk went above and beyond to accommodate us!

Would love to stay there again. Thank you so much for the great experience!

  • Stayed: October 2013, travelled on business
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2  Thank Ronnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

I didn’t really expect a lot from this site, but got pleasantly surprised. Clean rooms, nice surrounding, friendly receptionist and conveniently located on El Camino Real. This is a great value accomodation in the middle of Palo Alto

Room Tip: Chose a room on the ground floor with access to the patio
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  • Stayed: October 2013, travelled on business
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2  Thank pstrebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Creekside Inn - A Greystone Hotel

Address: 3400 El Camino Real, Palo Alto, CA 94306-2702
Phone Number:
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Palo Alto
#3 Family Hotel in Palo Alto
#6 Business Hotel in Palo Alto
Price Range: £81 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Creekside Inn - A Greystone Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Experience a charming boutique hotel in beautiful Palo Alto, California. Set along a scenic creek and gardens, the Creekside Inn offers contemporary accommodations, meeting rooms and event space, electric vehicle charging stations, on-site dining, an outdoor heated pool and a local hybrid car shuttle. ... more   less 
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Also Known As:
Creekside Hotel Palo Alto

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