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“Well priced, in nice area”
4 of 5 bubbles Review of Creekside Inn

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Creekside Inn
Ranked #7 of 27 Hotels in Palo Alto
Certificate of Excellence
GreenLeadersGold level
Fair Oaks, California
Level Contributor
151 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Well priced, in nice area”
4 of 5 bubbles Reviewed 13 January 2014

Considering where it is located, this revamped hotel is a nice surprise. Although the pictures seem a little nicer, the overall stay is pretty good. You see the old / remodeled /vs new everywhere, nevertheless this very clean property worked for us. Our room had a sunny balcony, a sofa, desk, and counter w fridge, coffee maker and a huge bed, with delightfully (never seen before) perfectly skinny comforter that allowed us not to have the forced heater heat on wall on. The bathroom is smaller compared to room and bed but VERY well supplied with fun little extras. Room for improvement: closet is really too small for 2 people, and there is a design issue with doors; every time someone came from outside into our room hallway the closing of that outside door created air pressure on our bedroom door causing a rattle. Maybe too airtight, maybe the doors too heavy (bedroom ones look like bank vaults, maybe a need security?) but eventually we learned to ignore the noise and passing train somewhere. Upon arrival you know It's not a luxury property, as front desk person 'has to make an effort' to check you in, and finding your room at night might take a little time, since "there around the corner" could apply to many corners... We got a ridiculously great rate online...

Room Tip: personal preference, parking too many different buildings
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isildor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 15 January 2014
Dear isildor,
We enjoyed reading the description you gave of our property. We're glad that you found our hotel to be clean and that you liked our fun little extras. Thank you again for taking the time to let us know about your stay.

Sincerely,
Luis Carreno
General Manager
Creekside Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
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English first
Seattle
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 9 January 2014

Stayed here twice (client required I use their close-by hotel). People at front desk are great - friendly, helpful (walked outside to point me to the building where I was staying - there are like 6-7 buildings, all accessed from outside), offered my complimentary wine and morning coffee, etc. No problem with the people.

Rooms are dated. 1960s style shower, heater, etc.

Biggest challenge was the heater - one of those wall blower types, with no thermostat. So if you want heat or cold, you just turn on the fan and set it to heat or A/C. There is no temp setting - so when you go to bed, get ready to sweat or freeze, as it'll keep going until you get up and turn it off. Really irritating for a $200+/night hotel to not have a simple thermostat where I can just set it to 68 degrees and go to sleep.

And if you are on a floor with someone above you, you will definitely hear them walking around. My "neighbor" got up at 5am and woke me up - doubt he/she was stomping, but it's loud. Definitely recommend top floor if you're a light sleeper.

As for location...it's on a busy street, so there's some road noise. Even if you're a couple buildings back from the road, like I was. Not horrible. Having an onsite deli/grocery store is very convenient for snacks and stuff.

Parking is easy and free. And great running path about 8 blocks away - a park and trail (I got a 6 mile run in - no sidewalks to get to park, but not a very busy street).

Room Tip: Top floor.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The40YearOldDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 16 January 2014
Dear Guest,
Thank you for taking the time to comment on your experience at the Creekside Inn.I am glad to read that you found our staff to be friendly and helpful and that you enjoyed many of our amenities including the free wine and morning coffee service. Rest assured, we will definitely follow-up on the issue with the heater and see how we can alleviate the problem. Thank you for choosing the Creekside Inn for your Palo Alto accommodations.

Sincerely,
Luis Carreno
General Manager
Creekside Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

I stayed here a few years ago and had a spacious balcony room in the front building which I liked very much. This trip we had a double in the side building, it was a little more cramped with an odd layout and a tiny bathroom. It was still very nice: clean, quiet, plenty of room for us, and the gardens provide a shield from street noise. The earth-tones color scheme is a little tired, but it is also relaxing. Internet worked well. The Creekside is a huge step up from the budget motels in the area for just a little more money.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank innominate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 10 January 2014
Dear innominate,
We are so happy that you returned to our hotel and that your stay was satisfactory. I am pleased you enjoyed our beautiful gardens and clean rooms. We continue to renovate our rooms and I am pleased to inform you that the bathrooms are scheduled to be completed within the next two years. We look forward to your next visit and thank you for staying with us!

Sincerely,
Luis Carreno
General Manager
Creekside Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 January 2014 via mobile

My partner and I checked in at 2:30 pm and then checked out half an hour later!!! The reviews and pictures that are posted online were very misleading so we thought this was a really nice and cozy place to stay in Palo Alto, but in reality it turned out to be anything but that! The rooms are very dark and depressing. The style of the rooms are very old-fashioned and reminds one of the 70s!
We didn't like this place AT ALL and do not recommend it.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Afarin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 6 January 2014
Dear Afarin D.,
Thank you for your review and we are very sorry for any inconvenience we may have caused you. Our property continues to undergo renovations and upgrades and we are in the final phase of updating the furniture in all of our rooms, as well as the carpets. The reviews are a reflection of our customers’ feedback and the pictures are of our newly renovated rooms. We hope that you had a good visit to Palo Alto and will give us another chance soon. Thank you for your feedback.

Sincerely,
Luis Carreno
General Manager
Creekisde Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clara, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 December 2013

Check-in was easy and quick. Parking near your room is OK if you do not turn up past 10PM otherwise other areas are free within a very short walk.

Had a 2nd floor room, so with no lift it was a pain to lug the bag after a long day and a injured back.

Bathroom looked newly fitted and very high standard. The room was decorated to a modern spec with crisp white linen.

Only downside was there was no central air-con just a blower inserted into the wall with no specific temperature options just high-low. During a cold week mid winter it was noticeable.

Overall, easy to find and slept very well.

Stayed December 2013, travelled on business
Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 December 2013

Stayed here in November 2013 in what appeared to be a building on the property that appeared to have originally been build in the 1960's. Thin walls, so noise travelled between rooms. Selected this spot because it was more reasonably priced through an internet sprecial than other major brand hotels in the Palo Alto area. It was less expensive, but it was more like a nice motel than a true hotel property. Would only return if price was the major determining factor.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 13 December 2013
Dear James B.,
We appreciate your comments regarding your stay at the Creekside Inn. We have several types of rooms depending on our guest's needs and wants such as our Jr. Suites and full suites as well as our Creek Deluxe rooms. The central location of our hotel in the highly affluent area of Palo Alto determines our pricing tears. Thank you again for taking the time to let us know about your visit to our hotel.

Sincerely,
Luis Carreno
General Manager
Creekside Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

Return visit to this well-run hotel located on the main arterial road running the length of Palo Alto. Spotlessly clean room containing all necessary amenities--but with rates at expense-account levels (ours was a personal stay at a discount rate). No traffic noise. Beautiful garden setting. Very pleasant and helpful staff members; special kudos to Solomon whose friendly demeanor on our arrival and on subsequent days set the tone for a very pleasant stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarvinWelch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CreeksideMGR, General Manager at Creekside Inn, responded to this review, 4 December 2013
Dear GMarvinWelch,
Thank you for your review regarding your wonderful experience at the Creekside Inn. We are happy that you enjoyed your return visit to our beautiful hotel in the heart of Palo Alto. I am glad that you found your room to be spotless with all the necessary amenities and that it was noise free as well. Thank you for your compliments to our associates, we hope to see you soon.

Sincerely,
Luis Carreno
General Manager
Creekside Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Creekside Inn

Property: Creekside Inn
Address: 3400 El Camino Real, Palo Alto, CA 94306
Phone Number:
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Palo Alto
#3 Family Hotel in Palo Alto
#6 Business Hotel in Palo Alto
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Creekside Inn 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
The Creekside Inn is a charming 136 room hotel located in the heart of California’s Silicon Valley, 2 miles from downtown Palo Alto and Stanford University. Situated on 3.5 beautifully landscaped acres, our guest rooms and suites are nestled in a park-like, creek side setting. Choose from standard, superior and deluxe rooms, as well as suites with kitchens. Ideal for business and leisure travelers, the Creekside Inn represents value that’s truly a find. ... more   less 
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Also Known As:
Creekside Hotel Palo Alto

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