Beds are awful...very noisy and squeeky. There is no where outside of the bathroom to put on makeup..no lighted mirror, or dressing table at all, and there isn't room in the bathroom for more than one person. Trains are noisy, just behind the property...all day and night.
Had trouble with the business center while trying to check in and print boarding passes, and Adan was very rude and not helpful at all. Numerous guests have complained about him.
Property is not a regular Sheraton, it is independently owned.
Location is good, but that is about it.
- Official Description (provided by the hotel):
- Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Palo Alto
- Palo Alto Sheraton