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“Good location, but can be noisy”

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Sheraton Palo Alto Hotel
Ranked #15 of 27 Hotels in Palo Alto
Reviewed 8 February 2013

This Sheraton was easily accessible from all parts of Palo Alto and Menlo Park. The staff are great, everyone was very professional and welcoming. It was not cheap for the quality of the hotel and room.

Parking is also an extra $10, but the lot is quite full and some drivers take up two spaces. The hotel is surrounding by the parking lot, which seems to be always full. The walls and window are not well-insulated, so if you were on the first floor like me, you can hear the outside traffic noise and everyone else. The walls themselves are pretty thin so I was able to hear people's TVs and conversations. Also, my alarm clock didn't work and the plug seemed to keep falling out of the socket.

The heater is an older model and very noisy. The beds were very comfortable and everything was clean and neat. The bathroom was a little funny, with the sink being a triangle cutout next to the toilet which was next to the shower/tub combo. Sleep quality was so-so due to the outside noise.

Overall things seemed a little dated, but the great location and friendly service made up for anything lacking. This hotel could use a remodel and cleaner carpets! Ask for a room on an upper floor.

  • Stayed: January 2013, travelled on business
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Thank augusttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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467 - 473 of 755 reviews

Reviewed 6 February 2013

It's a pretty decent hotel but the location is perfect. Two blocks to the start of downtown Palo Alto, and right next to Stanford, it couldn't be better for exploring the town on foot.

The room did have a slightly funny smell and it was a little noisy during the day, but those are pretty routine for hotels. The garden, on the other hand, is unusual, full of koi in a pretty artificial stream and pond.

  • Stayed: February 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Ethan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2013

Arrived to the Hotel , great mass , teenagers all around , that can be nice , but the amount of noise was too much , specially when you after long flight...
very basic property , But the location is really great.

I got upgraded room , that was renovated on the left side of the hotel , and it was decent.

Overall very average

Room Tip: Ask for renovated room
  • Stayed: November 2012, travelled on business
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Thank salvax239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2013

This Hotel offers everything you need for a week-day or week-end stay. They are central to everything in Stanford. From Great Service to nightlife to Shopping everything is here. The swimming pool is my favorite hang out when the weather is nice as its the center of a Perfect relaxing day in my book. The hotel staff is very nice and the rooms offer everything I need. Just another wonderful Trip.

Room Tip: I enjoy a room facing the front of the Hotel. It offers a view of Stanford Property.
  • Stayed: January 2013, travelled on business
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Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

I loved the bed here--it was among the most comfortable I've ever slept in, which meant a lot to me as I was just there to sleep. The desk and valet service was friendly and efficient, although I can't judge any of the others. The rates aren't cheap but are actually pretty good by Palo Alto standards. Due to huge demand by Stanford-related guests, the place is always hopping.

My problem with this hotel is the one I have with most hotels--loud noise from guests in the hallways as they return to their rooms late at night or leave in the morning. I was woken out of a sound sleep each of the two nights I was there; fortunately, the bed was so wonderful I was able to fall asleep again right away. Also, due to the large number of rooms on each hallway, cleaning seems to go on from early morning until evening, with vacuums and maids causing even more noise.

Nevertheless, I would definitely recommend this hotel to any traveler.

  • Stayed: January 2013, travelled solo
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Thank hopeanderson09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

Well, already aged...

The rooms are ok, but you see, that a major remodeling is needed. Everything clean but it´s outdated. No in room safe!

Overall you´ve to make your way through the resort type of setting, expensive parking and no lobby to hang around...

No Gold benefits (internet and parking incl. in Corp rate and room upgrade not available.. ;-()

As SPG member, consider the Aloft Cupertino.

Overall will probably not stay there again, better choices around... (Westin across the parking lot, Four Seasons, ALOFT!)

  • Stayed: January 2013, travelled on business
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Thank Matthias R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

This one is at a walking distance from Stanford University as well as the Palo Alto Downtown. Hence plenty of options are available for eating when you are staying here. The food inside is also nice. Very good swimming pool area and good landscaping. Rooms are good, not really great as per Sheraton standards but still nothing to complain. Best for anyone visiting Stanford or Silicon Valley in general.

  • Stayed: September 2012, travelled on business
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Thank atulpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301-2301
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 27 Hotels in Palo Alto
Price Range: £134 - £461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
Official Description (provided by the hotel):
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton

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