Before reserving this hotel for a business trip, I lowered my expectations based on the reviews I read here. Lo and behold - the reviews were 100% accurate.
The hotel is located exactly in front of the CalTrain station Palo Alto and on a road in the front. You walk in and notice the interior is quite dated. The next thing you run into is the very friendly and helpful staff of this hotel. Clearly there is a good manager behind this property because all the reviews praised the staff.
Next, your room. Parts of the hotel are apparently older and parts are renovated. I got a room in the renovated area - - got there and realized that even the "renovated zone" is very very dated. It shows especially in the bathroom where the tub is peeled and old, the faucet has some rust on it, and the wooden cover under the sink is cracked.
The room itself is OK, although the overall setting is funny for a business traveller. The AC works but also looks pretty old... basically the place needs renovation and I don't see a reason for Sheraton to keep it this neglected with the amount of business travellers in this area.
if your company has a deal with the chain you can get free WiFi (otherwise not included and costs $10 a day). Same goes for a continental breakfast, only served on weekdays. Breakfast is not included otherwise.
For the price of the stay and with the options around the same area, this place is about to lose some business to the nearby hotels that make it easier for business people to get through a few days in Palo Alto.
- Official Description (provided by the hotel):
- Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Palo Alto
- Palo Alto Sheraton