That was precisely the feel that this particular Sheraton properly had as I walked in through the smallish lobby. Service at the front desk was downright hostile, bordering on picking a fight. The clerk acted like I was taking valuable time away from her that she could have been spending filing her nails.
The lobby area opened directly into the pool. A small bar that looked like a basement rumpus room circa 1958 was off to the left of the lobby. My room was in the second floor of the main building, and not in the better maintained club level building next door.
While the facility was beautifully landscaped, the cheap finishes in the room, combined with the DIY Ikea-style furniture (albeit looking like it came smashed in the box from K-Mart) and the horrible service make this a no-go. I honestly didn't like much of Sheraton's properties before this, but now I will avoid them at all costs as this one was grotesquely overpriced for a Holiday Inn makeover from the last century. The only thing missing was the blood-stained shag carpeting and the disco ball.
- Official Description (provided by the hotel):
- Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more less
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- Also Known As:
- Sheraton Palo Alto
- Palo Alto Sheraton