I stayed here on business travel and now I'm recommending that it be taken off their list of preferred locations.
The hotel is in need of repair and it does not resemble the ambiance that they try to portray on their site. The pool was closed even though the outdoor pools at neighboring locations was open. Throughout the hotel many things were only half repaired. It's as if repairs started and they ran out of funds.
There are garish lights positioned above every window that shine through the curtains. They would not turn these lights off but offered a curtain clip instead. The clips do not keep all of the light out of the room. I had enough light that I could still read my newspaper.
The hotel is an older building and the walls are thin. I could hear the elevators all night long. I could hear conversations in the hallways.
To top it all off they refused to help me with the billing situation. They were supposed to bill the employer and now they have billed both of us. They are argumentative and completely unwilling to try to help solve the situation.
The best part of my stay was the free shuttle service. The gentleman that drove the shuttle was also quite a good conversationalist.
- Official Description (provided by the hotel):
- Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza CabaÃ±a Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza CabaÃ±a Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza CabaÃ±a Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza CabaÃ±a Hotel & Resort Palo Alto. ... more less
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- Also Known As:
- Crowne Plaza Palo Alto Hotel Palo Alto
- Palo Alto Crowne Plaza