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“don't stay here if you use a debit/credit card.”

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Howard Johnson Pasadena
Ranked #10 of 31 Hotels in Pasadena
Pasadena, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“don't stay here if you use a debit/credit card.”
Reviewed 9 June 2014

extremely old carpet...but worst thing is that when i checked in, they did not want to take my card. they held an additional $250 cleaning fee in case i was a smoker and made a big deal out of the fact that it would take a day or two to release on my card. There were several people behind me who were also privy to the conversation. I never have any trouble at any of the other hotel chains.. I will never stay at a howard johnsons or any other wyndam properties again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank dariasue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojopasadena, Manager at Howard Johnson Pasadena, responded to this review, 11 June 2014
Dear Guest,

We're sorry you felt this way about our security deposit policy. This is a very common practice in the hotel industry, many hotels in our area charges much high deposit upon check in. We believe our policy is fair to all guests. We've never had any issues with other guests before.

The length of time for a security deposit hold be release back to your account is depending on your card's issuing bank, we have no control over that.

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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754 reviews from our community

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Slaton, Texas
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 June 2014

I had to spend a few days in the Los Angeles and San Fernando Valley on personal business and chose this hotel for it's location and price. I was very pleased. Located on Colorado Blvd, just a few blocks from the 210 Freeway, it was easy to move around the city. The hotel had ample parking and was well lit. The staff were friendly and helpful. Room was adequate for my stay, had a flat screen tv, refrigerator, microwave and coffee maker. For the price I was very satisfied. I didn't feel safe staying in some of the valley hotels, but I did feel safe here. I only got coffee from the free breakfast. Not alot of choice, but did have a waffle maker, some bagels and pastries and of course coffee and juice. I would stay her again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank tracemyirishroots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nyc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

This was a vacation for a short week over Memorial Day weekend. Location to other parts of LA convenient. The parking lot is very helpful and considered spacious. It would be better if there were some shades as LA is a very sunny place, but in no way is a deal breaker. Perhaps from the prior reviews, I had a higher expectation of breakfast, but the only hot food was really boiled eggs and self made waffles. (Toaster available for bread and bagels.) The reception was friendly and made sure the stay was to our satisfaction. I'd consider coming back if the rates were as reasonable. The old A/C system was kind of a bummer though - it most likely won't work for those who get easily waked. There's definitely a hum/fan noise once it's on.

  • Stayed May 2014, travelled with friends
    • Value
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Review collected in partnership with Howard Johnson

Helpful?
1 Thank Mooses M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Pasadena

Property: Howard Johnson Pasadena
Address: 1599 E Colorado Blvd, Pasadena, CA 91106 (Formerly Westway Inn)
Phone Number:
Region: United States > California > Pasadena
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 31 Hotels in Pasadena
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Howard Johnson Pasadena 2*
Number of rooms: 60
Official Description (provided by the hotel):
The newly renovated Howard Johnson Pasadena proudly sports 60 guest rooms, 18 of which are suites that overlook Colorado Blvd, a perfect location to view the annual Rose Parade. Directly across from the Pasadena City College, we are a stone's throw away from Cal Tech campus and Huntington Library Botanical Garden, and less than two miles away from Old Town Pasadena, Civic Center Auditorium, a short drive away from the Rose Bowl, and Santa Anita Park race track. Enjoy the beauty of Pasadena through easily accessible dining, entertainment, and shopping districts. Check-in time - 2pm Check-out time - 11am Guests must be 18 years or older with a valid government I.D. and Credit Card to check-in. Hotel Amenities: Free WiFi internet access, Free Continental Breakfast, Free Parking, Elevator, Cable TV, Pool and Spa, Suites include sitting area with couch and coffee table, Walking proximity to various restaurants, lounges, and bars, Perfect location for visiting campuses or attending graduation, Conference room, Local Attractions: •Pasadena City College --PCC-- 0 Miles •California Institute of Technology --Cal Tech-- 0.1 Miles •Huntington Library Art Gallery and Botanical Gardens - 0.3 Miles •Old Town Pasadena - 1.5 Miles•Pasadena Civic Center Auditorium / Convention Center - 1.5 Miles •Rose Bowl - 2.5 Miles •Santa Anita Park Race track - 5 Miles •Dodgers Stadium - 8 Miles •Downtown Los Angeles - 10 Miles •Staples Center - 12 Miles •Universal Studios Hollywood - 16 Miles •Beverly Hills - 20 Miles •Santa Monica Pier - 25 Miles •LAX - 28 Miles •Disneyland - 36 Miles. ... more   less 
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Also Known As:
Howard Johnson Pasadena Hotel Pasadena
Westway Hotel Pasadena
Westway Inn Pasadena
Westway Motel Pasadena

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