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“Very Nice Stay” 4 of 5 bubbles
Review of Courtyard Los Angeles Pasadena/Old Town

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Courtyard Los Angeles Pasadena/Old Town
Ranked #3 of 31 Hotels in Pasadena
Certificate of Excellence
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very Nice Stay”
4 of 5 bubbles Reviewed 8 September 2013

Before booking our room we read some of the recent reviews which were mixed but the price and location of this hotel is why we decided to book a room here. After staying here all we can think is that the people that had a bad experience here must of pick a day (or days) that there was a frat party and/or the maids did a hit or miss on cleaning the rooms. We found the rooms very clean and modern and the hotel was very quiet. Anytime we stay in Pasadena again we will stay at the Marriott Courtyard.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sunlovers760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 9 September 2013
Thank you so much for your kind words. We are so glad to hear you gave us the opportunity to impress you with our beautiful hotel, staff and location. We look forward to seeing you in your future travels to the Pasadena area!
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792 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (196)
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English first
Las Vegas, Nevada
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 8 September 2013

I had a very nice stay. However, the first room they gave me was occupied! Luckily for the occupant and I we did not see each other. I opened the door and he said "Dressing". Oops.
The desk clerk was mortified and the manager offered a free b-fast.

The pool area was very nice, the room was quiet (courtyard side) and very nice. The evening bar and mornring resturant staff (same area) were very hard to understand and acted like we should have known the routine and understood their procedures as if we were briefed by the front desk. Impatient is an understatement. The valet folks were terrific, but beware it costs you $17. I'm used to paying $0 at super 8.

Although it was all nice and swell, I will not stay there again. Too rich for my blood. $17 to park?? Meh.

Room Tip: Courtyard room are very quiet. The blackout curtains work very well. Maybe crack them open a little...
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  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JohnNV51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 9 September 2013
John, Thank you for taking a moment to share with us about your stay! We are glad you enjoyed your stay with us! We apologize for the experience you had at our Bistro and I assure you that is not the experience our guests normally have. We will address the situation with our staff. We are glad to hear that you would return in the future! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 5 September 2013

The hotel is in a good location but the mattress was old and sagged in the middle. The rooms are clean, the restaurant is expensive for the quality of food provided, and you get charged to park. I suggest eating in Old Town. Same for breakfast. Traffic at night is loud so you have to leave the AC on.

Room Tip: ask for room that is not on outside wall
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  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scott p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 9 September 2013
Scott, Thank you for taking a moment to share with us about your stay. We appreciate any and all feedback as this is the best way for us to improve for future visits. We have noted your issues and will take action to correct. Again, we appreciate your feedback and hope that you will be able to give us a second chance in your next visits to the area!
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El Cerrito, California
1 review
5 of 5 bubbles Reviewed 4 September 2013

Will definitely return soon. Convenient to everything and service was great. Breakfast was fresh and delicious. Great concierge service, parking, and restaurant tips. Lobby was new, open and airy. Will return next month.

AJ

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajmadrid2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 6 September 2013
Aj, Thanks for taking the moment to share with us about your stay! Our location is awesome along with the amenities we have to offer at our hotel and we are so glad to hear you enjoyed every aspect! We look forward to your future stays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaithersburg, Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

Pretty good overall, and really close to town and all the activities. Only negative, it was noisy! The pool area was very nice, as was the lobby lounges with private TVs. Liked the Starbucks in the lobby, and being near Russell's Restaurant didn't hurt either! Easy to walk to town and the adjacent park had entertainment at night on the weekends. All in all, every possible convenience plus a lot of extras too!

  • Stayed July 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pjgood75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 4 September 2013
Traveler, We are so glad to hear you liked our "ultra-convenient" location. We are very fortunate to have a lot within walking distance to our hotel. We look forward to your future stays in the area! Thank you for taking the time to share your experience with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

About 2 blocks from the Old Town on Colorado Blvd. Lots of places to eat, and shop. Good location to visit Hollywood and the area. Lobby area is very large and comfortable. Parking is $15 and $17 for Valet.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amexwtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 4 September 2013
Thank you so much for taking the time to share with us your experience you have had at our hotel. Our location is very sweet and has many shops and restaurants in walking distance! We look forward to your future stays in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey, USA
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

I agree with other reviewers that the rooms seem a little tired in their decor -- there are signs of age here and there. But the pool area is nice, and after a hot day moving my child into college it was lovely to have a swim.
The lobby area is more updated, and I really appreciate that you can walk into town easily from this hotel. I even walked to the Norton Simon museum, and there is actually a Gold Line metro one block away (I'm from the NYC area -- I like public transport).
The free internet always worked well, which I don't always find to be the case at hotels. I didn't have any trouble with noise in my room, which was towards the back of the hotel. There is parking, and the garage is attached to the hotel, but there is a fee.
One quibble -- the sink area, which was outside the toilet/tub room, was small, and didn't have a lot of space for toiletries.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Puppy_raisers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, 4 September 2013
Traveler, Thank you so much for taking a moment to share with us about your stay! We are glad our pool area was a perfect spot for you to cool down after moving in your college student! Renovation for our sleeping rooms are in our plans for the future. Like when you renovate one room in your house, it makes the other rooms look a little tired. This has been the situation when we renovated our lobby. We hope to see you in the near future in your travels to the Pasadena area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Los Angeles Pasadena/Old Town

Property: Courtyard Los Angeles Pasadena/Old Town
Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Region: United States > California > Pasadena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Marriott
Pasadena Courtyard

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