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“booked new Rsvn tried using Cust serv Voucher & Declined”

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The Langham Huntington, Pasadena, Los Angeles
Ranked #1 of 31 Hotels in Pasadena
Certificate of Excellence
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“booked new Rsvn tried using Cust serv Voucher & Declined”
2 of 5 bubbles Reviewed 16 November 2013

I stayed at the Langham Pasadena club lounge two years ago for about 14 days and had a bad experience. Not what I was expecting for the $400 to $500 per night. To makes things right, the Hotel Manager gave me a two day coplimentary voucher/letter (breakfast included) . She told me verbally that I can obviously stay at any Langham property worldwide. I called back the Pasadena property to arrange to apply the voucher/ letter as I have booked at the Auckland, New Zeland propety, in March 2013 for 6 nights, and I was told that she cannot honor it in any other property worldwide. A five star hotel that treats its customer unfairly and misleads with fals propmises. Disapointing. I may very well look into staying else where.
My email: alltech.group@yahoo.com

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Adolfo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
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English first
Houston, Tx
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

Stayed here for an art workshops and loved every minute. We were given a 1st floor room with patio, which I highly recommend. All staff were friendly and helpful. Had a lovely breakfast on the patio, as a treat (pricey for me). I would stay here again - it was a pleasure.

Room Tip: First floor patio is fabulous!
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  • Stayed November 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank pegomh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmingdale, United States
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

My husband and I spent his birthday at the Langham--his first visit, my second. The hotel is absolute bliss! Very relaxing, beautiful grounds, attentive staff. Enjoy the bike rentals to see the magnificent mansions surrounding the hotel. Look for the small garden with lime and lemon trees growing. The whimsical bridge makes the hotel so unique. The meals are delicious. We enjoyed eating breakfast outside every morning and a hummingbird joined us visiting the flowers around the dining area!

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Debora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

Stayed one night on a business trip. What a gem of a hotel. Nestled in a classic Pasadena neighborhood, with beautiful classic craftsmen bungalows, the hotel and grounds are special. They have three restaurants, however, their fancy restaurant (with a name I cannot recall) was closed. The other restaurant was fine.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berkeleyart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 10 November 2013 via mobile

It's an ex-Ritz Carlton so I knew it'd be nice - but it exceeded my expectations. Top notch service, beautiful grounds, the Tap Room has great (albeit expensive) food and cocktails and it's pet friendly - IF you have an extra $125 a night to spend. I thought the price was reasonable - even with the $25 mandatory parking charge. It's LA so that's pretty standard.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pitt Meadows, BC
Level Contributor
218 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

When you step into this hotel be prepared to be pampered. Every staff treats you royally. The rooms are spacious, clean and decorative. Large bathrooms and plenty of amenities. Feather duvets and pillows and soft mattress. I only wish they had queens instead of doubles and coffee availability 24 x 7 in the lobby would be nice. Other than that.... this place is perfect.

Room Tip: Away form elevators.
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  • Stayed November 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank mjbcmjbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redding, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

The Langham Huntington, Pasadena, offers a wonderful hotel experience. The service is exemplary, from the moment you arrive to the moment you leave. The grounds of the hotel are magnificent, as are the furnishings in the main rooms of the hotel. Beautiful artwork, flower arrangements, and other items of art, are everywhere. The bedroom was very tastefully decorated and was bright and airy and very comfortable. The bathroom was large and very accommodating. If you're looking for an excellent hotel experience, I strongly recommend The Langham Huntington. It is a luxury hotel that manages to combine a touch of "cozy" in the atmosphere.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jtspielmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham Huntington, Pasadena, Los Angeles

Property: The Langham Huntington, Pasadena, Los Angeles
Address: 1401 South Oak Knoll Ave, Pasadena, CA 91106-4508
Phone Number:
Region: United States > California > Pasadena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Pasadena
#1 Business Hotel in Pasadena
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Langham Huntington, Pasadena, Los Angeles 5*
Number of rooms: 380
Official Description (provided by the hotel):
Capturing the grace and elegance of a bygone era, The Langham Huntington, Pasadena, Los Angeles is located at the base of the picturesque San Gabriel Mountains, just nine miles north of downtown Los Angeles in beautiful Pasadena. Located on 23 acres with grand historic ballrooms and gardens, the landmark hotel features delectable dining, the award-winning Chuan Spa and a number of recreational choices such as tennis programming, fitness classes, swimming and nearby golf. ... more   less 
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Also Known As:
The Langham Huntington, Pasadena, Los Angeles Hotel Pasadena
Langham Huntington Hotel
The Langham Huntington Hotel

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