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“DO NOT STAY HERE: Inn was fine, Management accused us of stealing”

Serenity Tea House Inn
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Serenity Tea House Inn
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“DO NOT STAY HERE: Inn was fine, Management accused us of stealing”
Reviewed 25 November 2012 via mobile

We came to Paso Robles in June for a family wedding. Beautiful town and area (great wineries!!). 7 of us stayed (my parents, brothers, in law, me and my husband) for a couple nights. We reserved months in advance and while we tried to reserve on Air BnB they told us they preferred to do it off line (SHOULD HAVE TAKEN THAT AS A WARNING). Anyways, we went ahead and reserved directly thru them. No one showed us in or oriented us or anything, we showed up and had directions to enter. The place was fine: it was clean, had enough beds, a good location and it had a backyard. It served our purposes since we were going to be at wedding events all weekend. We left without ever meeting anyone, and only after cleaning the place immaculately because there were so many written threats throughout the house about making sure we left it clean. CUT TO 1 week later when we were sent an email accusing us of stealing their "fancy" pillows and replacing them with cheap ones from target and that they were keeping our entire deposit because of it and that we shouldn't try and contact them but we should only deal directly with the police. Needless to say, this was shocking and outrageous. Obviously there was no proof since IT DIDN'T HAPPEN. THe police themselves were like "there's no evidence so it's not actually a police matter." Our great credit card company disputed the charges for us and we won the dispute (Naturally, since we hadn't done anything). It was so outrageous, so disgusting and time consuming. I am only now writing this review because I was so blindsided and upset that I wanted to give it some time, but truly hope no one has an experience like this again.

Stayed June 2012, travelled with family
Helpful?
16 Thank rl0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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  • Value
  • Cleanliness
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common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2009

I found their add on Craigslist and was a little skeptical since it felt like, "if it's too good to be true..." After talking with Dian and receiving prompt email communication, with pictures of the facilities. I went ahead and booked the room. We couldn't have been happier with the accommodations! Clean rooms, spa quality linens, robes (and slippers) were provided. The kitchenette is small, yet functional, and the mini frig was a bonus. All the details were covered and we had no need to request anything additional. I highly recommend you check-in before the word gets out.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank eastockwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serenity Tea House Inn

Property: Serenity Tea House Inn
Address: 740 Park St, Paso Robles, CA 93446-2835
Region: United States > California > San Luis Obispo County > Paso Robles
Hotel Style:
Ranked #8 of 11 Speciality Lodging in Paso Robles
Price Range (Based on Average Rates): ££
Number of rooms: 5
Official Description (provided by the hotel):
3 beautiful Suite located at the Serenity Tea House Inn in downtown Paso Robles. The Serenity Tea House Inn is a beautiful Victorian home with lots of charm. Enjoy Complimentary tea and spa robes, slipper, and all natural bath and body products. Putting green outdoors with sitting areas and hot tubs to experience a relaxing and beautiful atmosphere. The Inn is within a close walking distance to the heart of downtown Paso Robles with Restaurants, wine bars, cinema, park, and lots of cute shops. AQUA BREEZE SUITE-(accommodates 2) Enjoy access to the shared living room, beautiful gourmet kitchen, parlor, and dinning room. You share this space with only the guests staying in the Lavender Rose Loft. Your private suite is decorated in soothing aqua colors with style and comfort. The suite has a large bathroom attached and the the bedroom has a vanity and queen size bed. Also enjoy the hot tub, deck, and outdoor area. This is the largest suite~ LAVENDER ROSE LOFT- the loft is located upstair in a very cute area with a queen size comfy bed, vanity, and little steps that lead to a sitting area. The bathroom is your own private bathroom but located downstairs. You will have access to the shared living room, beautiful gourmet kitchen, parlor, and dinning room. Plus access to the deck, hot tub, putting green, and outdoor area. ~ ROSEMARY SUITE SUITE-(accommodates 2) Enjoy your own private suite with separate entrance, private bathroom, a little kitchenette. You will also have access to the shared outdoor spacious deck with lots of sitting areas, patio furniture,hot tub,&putting green. ~ ... more   less 
Also Known As:
Serenity Wellness Inn And Spa
Serenity Wellness Hotel Paso Robles

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