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“Great stay! Fantastic service!”
Review of The Oaks Hotel

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The Oaks Hotel
Ranked #2 of 18 Hotels in Paso Robles
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great stay! Fantastic service!”
Reviewed 5 May 2014

Wow! Never have I had such brilliant service in a hotel!

The manager is incredibly friendly, and the staff are great! I've never visited the area before, and the check-in staff member spent a good 20 minutes giving us tips on places to visit and things to do. Brilliant wine tasting recommendations!

Rooms are clean and very well appointed, and breakfast was excellent! Only issue we had was non-working wifi, but I believe they were having issues that night and it was being fixed the next morning.

Would most DEFINITELY stay here again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
Thank you for taking the time to write this review. We are glad you enjoyed the amenities and breakfast. There are so many wonderful wineries in Paso Robles. I am sorry for the problem we had with the WiFi. We have replaced a few of the network devices and hopefully resolved the issue. We look forward to your next visit to Paso Robles.
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685 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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  • German first
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  • Any
English first
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2014 via mobile

The staff at the Oaks go above and beyond to ensure an enjoyable stay. Chris the bartender gets special kudos for making our group feel like VIP's. He took extra special care to accommodate our needs always with a can do attitude. Matt the breakfast cook took special requests at the mere mention of a food allergy; again above and beyond! Did I mention that a delicious hot breakfast was included? Brett the night clerk always welcomed us "home" with a big smile when we returned from our daily excursions. The owners Mary and Philip seem to be always present making sure all is running like a well oiled machine. This hotel is spotless and includes extra amenities that you find at higher end hotels. I especially appreciated the slippers. The bed was extremely comfortable. They even supplied complimentary bottled water in the room. They had complimentary wine tasting in the lobby several nights. Complimentary cookies in the lobby. The staff at this establishment make you feel welcome and appreciated. I can't say enough about the entire experience! Thank you to the entire staff at The Oaks Hotel. We will return :)

Stayed May 2014, travelled with friends
Helpful?
Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
We are so happy to hear you had such a positive experience. We are very fortunate to have such dedicated staffs with a sincere passion to serve. Thank you for taking the time to acknowledge a few of our staff such as Chris, Matt and Brett. We look forward to greeting you on your next visit.
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Broomfield, Colorado
Level 6 Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 29 April 2014

Stayed one night. This hotel appear to be new. The room was spotless, the beds extremely comfortable, and there was a full breakfast buffet! Great little Central California town ... definitely visit the little downtown for dinner, which surrounds a little old town style park. Nicest hotel of our 4-night road trip up north.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
Thank you for your kind words about your stay at our hotel. We are glad you found the bed comfortable and enjoyed the breakfast. We look forward to seeing you the next time you are in Paso Robles.
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Mattawa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2014

Very glad the other hotel up the street had no vacancy. This hotel was great ,registration was helpful and very pleasant. Restaurant menu was excellent . Breakfast was included and all service staff were cheerful and courteous

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
Thank you for choosing our hotel for your stay. We are glad you enjoyed your first time visit and hope to see you again the next time you are in Paso Robles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Croix
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 April 2014

This hotel resembles a Hampton Inn on the outside & prices are similar, but this was a far better value & experience. It is near downtown Paso & all of the fabulous restaurants & action there, & also close to the 101 & many wineries. Our room was lovely & comfortable; it included terry robes & slippers + higher end toiletries. Breakfast is included--a made-to-order omelet bar & lots of hot foods plus all the usual breakfast items. The lobby is not huge, but there was live music on Friday evening, a free wine tasting & a full service bar. Paso Robles is plastic bag free, so they give guests a canvas shopping bag. The hotel is less than 2 years old and is In great shape. We much preferred this hotel over others we've tried in Paso Robles in the past--even those with MUCH higher rates.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hogwld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
I am glad to hear you enjoyed your stay and had a chance to experience the wine tasting and live music on Fridays. There are so many fine wineries around Paso Robles, it is such a treat to bring in some of our local wineries so they can showcase their products.
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Los Angeles, California
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 April 2014

Trying to find wine country accommodations on a busy weekend is difficult, but Phillip at the Oaks was able to find two guest rooms as I had requested. The outside facade and the interior lobby are more reminiscent of a typical motor inn, but once inside the rooms, you will find very upscale features: large flat screen tv's; comfortable firm beds; nicely decorated; quality toiletries. Cleanliness is evident throughout the property. This is a privately owned establishment, so the courtesy of the owners and staff are evident in their effort to make you feel at home. This is a great plus in contrast to large, impersonal hotels. This is a fairly new property and they do aim to please.
A big plus is they are pet friendly! Next time we will bring our pooches!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sukiyuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
I am glad we were able to find you accommodations on a busy weekend. On most weekends, we are almost fully booked. We recommend our guests to book as early as they can to ensure there is a room available for them. We look forward to seeing you and your pooches on your next visit.
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Los Angeles
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 April 2014

My girlfriend and I spent 2 nights midweek at The Oaks Hotel while on short wine tasting trip in Paso Robles. Location is great as it's really close to the main part of town while being far enough away to be super quiet at night. Exceptionally clean and well kept property from the rooms to the dining area to the pool/spa. Nice tall ceilings in both the bedroom and bathroom of the standard room with king bed. The bedding was SUPER comfortable and made for a great nights sleep. Everything is very new and updated. The Oaks Hotel is clearly several steps up from the chain hotels in the same price range that I've stayed at. A great breakfast buffet was included each morning with coffee, juices, bacon, eggs, pancakes, waffles, breakfast breads, oatmeal, cereals, fresh fruit and more! YUM! It's the little things that go a long way. Also keep your eyes out for the fresh baked cookies in the lobby area during the day! They go fast because they're so good!

We had the chance to use the outdoor jacuzzi which was perfect after a long day driving through wine country. It really felt like coming home each night to a cozy, quiet place to just relax. Mary and the rest of the staff were very helpful and made sure our stay was top notch.

A+ to The Oaks Hotel!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hotgravy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip T, Manager at The Oaks Hotel, responded to this review, 15 May 2014
Thank you for all the kind words in your review. We are happy you enjoyed your stay with us along with all the little perks. Our goal is to make every guest feel like they are coming home to their second home. We look forward to seeing you on your next visit.
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Additional Information about The Oaks Hotel

Property: The Oaks Hotel
Address: 3000 Riverside Ave, Paso Robles, CA 93446-1305
Region: United States > California > San Luis Obispo County > Paso Robles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Paso Robles
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Oaks Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Completed in the fall of 2012, this brand new three story hotel offers ninety spacious rooms and suites, numerous amenities, a selection-rich bar and Indulge, restaurant for breakfast. We invite you to come and explore our new facilities and relax in one of Paso Robles’ finest hotels. Combining eloquent boutique design with modern finishes, The Oaks Hotel is the perfect destination after driving through the gentle rolling hills of vineyards and coastal mountain ranges of Central California. With nearby attractions such as the historic Hearst Castle, over 180 local wineries and quaint family owned shops located downtown, we wish to make you feel at home in between exploring and experiencing the beautiful wine country of Paso Robles. The Oaks Hotel and Suites is your ultimate choice when looking for a comfortable and elegant place to stay during your visit to this beautiful wine country. At The Oaks, you will discover that we are the new standard of comfort and convenience! ... more   less 
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