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“Very nice hotel with great staff!”

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Courtyard Paso Robles
Ranked #10 of 18 Hotels in Paso Robles
Certificate of Excellence
Orange County
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very nice hotel with great staff!”
5 of 5 bubbles Reviewed 25 June 2013 via mobile

My sister-in-law prepped for her wedding at this hotel and i can totally recommend it! Staff was super accommodating! Check in staff was so nice! Staff fulfilled our every need, Steve? Brought chairs, brought waters for the girls, brought power strip then when my daughter was sick in the night night staff Brad told me what medicines they had available at the counter. Breakfast was very friendly and helpful as well Stacie especially and the breakfast was delicious! He had a really relaxing pool as well and great lobby seating area for visiting plus checkout was a late, 12! This hotel was a little pricey $209- but very nice!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OrangeCountyRebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 2 July 2013
Dear Valued Guest,
We appreciate your family deciding to use our property as her venue for her very special day. Our staff makes sure to tend to your needs, no matter how small it may be. Thank you for your comments regarding Steve and Brad, as they both consistently do what it takes to make sure our guests are well-taken care of. Our pool area is very relaxing as you stated, and our breakfast is stellar using fresh eggs and cooking is done fresh every morning. We hope to see you return once more. Please extend our congratulations once more to your Sister-in-law.
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447 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Southern California
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 25 June 2013

My wife and I went to the Courtyard in Paso Robles for our anniversary. This is a return trip, but for whatever reason, I haven’t reviewed this property before. I’m pleased to correct that oversight now, as we had a great weekend at the Courtyard.
The check-in desk was a little busy when we got there, but we were at the counter within a minute or so. They had my reservation and were able to switch the two double beds (which is what was available when I made the reservation) to a king bed. They also asked the reason for our visit, and I mentioned that it was our anniversary.
We went to our room and hung out for a bit before going to dinner. (By the way, the folks at the desk specifically asked if we needed any help choosing a restaurant.) When we returned, we found a gift basket with wine, snacks and a hand-written card congratulating us on our anniversary. It was very nice!
The room, by the way, was clean and well-appointed, if a little small. The free internet worked fine and there were plenty of towels and toiletries in the bathroom. Housekeeping was on the ball—when we came back from breakfast, we told the maid in the hallway that we’d be leaving about 11:30, and we weren’t bothered before we left.
The gym was nice, and the pool and hot tub were clean and well-maintained.
The only minor problem was at breakfast. The first day, we were assigned a table and got up to get food from the buffet (which was well-stocked with fresh food) we came back to find some other couple at our table—they had apparently decided on their own that our table was better. Eh, we got another table and things went OK, although getting plates cleared was difficult. The following day though, things were a bit chaotic in the restaurant. There were apparently computer problems which kept the staff busy enough that we couldn’t get coffee until I tracked down a server.
There were no such problems at the bar in the evening though. Excellent service from everyone there.
Overall, it was a great weekend, and we’d happily return to the Courtyard.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank socalsteve19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 2 July 2013
Dear Valued Guest,
Thank you for “finally” reviewing our property as you stated (smile). We are pleased that you had a very special anniversary and great weekend here in Paso Robles. An anniversary here in Wine Country is becoming more and more popular as Paso Robles provides any traveler with beautiful sceneries, superb dinning and stellar wines. We ask for reasoning of travel to add a little touch here or there to make sure we can exceed your expectations. Apologies for the breakfast hiccup, and we will do our best to prevent those types of situations for seating. Other than that, thank you for your comments and happy travels!
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Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2013

I have stayed with Paso Robles many times in the past for corporate functions, and everytime they have exceeded my expectations. When planning company trips, hotels usually take forever and screw something up, just making it a nightmare. The director Ian made everything as smooth and painless as possible honestly being the easiest trip ever planned in years. Plus the hotel is awesome! Great service, great rooms, and great breakfast! Couldnt ask for a better trip!

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
1 Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 19 June 2013
Dear Valued Guest,

We are always working on improving our property with new renovations, events and providing the cleanest atmosphere at our hotel. Large groups whether corporate or leisure travel, we make sure our entire team is ready and communicative to ensure your groups’ accommodations without the headaches. Thank you for your kind comments regarding our staff, and overall property. We look forward to your return!
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Kabul Afghanistan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2013

I Stayed here 3/20-4/9 for business with the US Military, I found the entire staff to be of the highest caliber, the rooms were very clean and well laid out for business travelers, The multitude of events that go on almost every night from the beer and wine tastinings to the infromational seesions on the surrounding eateries, and attractions were all well presented and created a great atmopshere. I would recomend this hotel to anyone and will continue to stay there myself whenever I am in Paso Robles .

  • Stayed March 2013, travelled on business
    • Value
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Helpful?
1 Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 19 June 2013
Dear Doug,
Government travel to Paso Robles usually requires training assignments that can take days to months. Your extended stay here is not new to us, as we consistently accommodate government for long term travel. We host events with wine and beer tastings, music and more to give our guests a social atmosphere and relaxation in our lounge / dinning / bar area. There is also a courtyard outside where guests can get some fresh air or relax in our pool area. Thank you for your recommendations and comments, we will see you soon!
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Los Banos, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 June 2013

I made arrangement for my girlfriends with the assestance of Ian the Sales Manager who's professionalism is outstanding . They were very pleased with the room space and the cleanliness. They rant and raved about the breakfast, it was great they loved the thick beacon. The desk staff was very helpful and pleasant even when put forth by a challenging guest in the early hours in the hall way. Nice to see they take care of their guest and don't judge. Over all they had a wonderful time and really enjoyed staying at the Paso Robles Courtyard Marriott.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camarillo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2013

I don’t normally write reviews however, when I receive that goes well above and beyond my expectations I feel that I need to share these experiences with others. I am a frequent traveler and many times I need to make last minute changes. When speaking with the front desk staff at the Courtyard Paso Robles not once has I felt that I was causing trouble or being high maintenance. They have always said “no problem sir. We can make that happen”. Even though this particular property is not the closet hotel to my work center; I choose to stay at the Courtyard Paso Robles because of the warm, welcoming environment, and the extremely helpful and professional staff.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanM13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 19 June 2013
Dan,
Thank you for taking your time to write this review about our property. You mentioned the warm, welcoming environment with a great staff; and we just wanted to say likewise! Your group always brings a positive energy being very communicative, and that makes a difference in our hotel environment… so don’t give us all the credit! We appreciate all you do, and we look forward to your return.
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San Jose, California
1 review
4 of 5 bubbles Reviewed 3 June 2013

I brought a large group into Paso Robles on official business for an extended stay. I personally worked with the Director of Sales, Ian Wilson, on being able to accommodate our groups lodging. I would like to thank him and his staff for working diligently in meeting our needs and making our stay in Paso Robles a complete success in our mission accomplishment.

Additionally, the front desk staff made a point to extend every courtesy to our group during our month long stay. Their service made a huge impact during the time we spent there. Specifically, Erica, Whitney & Shane.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodger H, General Manager at Courtyard Paso Robles, responded to this review, 5 June 2013
Dear Rico,

Thank you for deciding to send your group to our property here at the Courtyard Marriott in Paso Robles. Congratulations on a successful trip and your work related accomplishments with your team. Our staff really enjoyed the energy, friendship and communication your group brought to the property. We look forward to your return, and wish you safe travels along with a great summer back at home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Paso Robles

Property: Courtyard Paso Robles
Address: 120 S Vine St, Paso Robles, CA 93446-3736
Region: United States > California > San Luis Obispo County > Paso Robles
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Paso Robles
#9 Family Hotel in Paso Robles
#9 Romantic Hotel in Paso Robles
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Paso Robles 3*
Number of rooms: 130
Official Description (provided by the hotel):
As a guest at the Courtyard Marriott Paso Robles, you'll be embraced with superior accommodations here in the heart of wine country, ideally situated off of Highway 101 surrounded by over 225 local wineries within a 5 mile radius as well as the famous FireStone Walker Brewing Company. We are centrally located near beaches and attractions such as Hearst Castle, which allows our guests to take advantage of the best of the central coast region while staying with us. We are also excited to announce that our hotel has just completed renovations / remodel February of 2014, which focuses to further increase comfort for families and business travelers alike. Guests will see and feel a difference the second they step foot into one of 122 rooms or 8 suites with fresh carpets, draperies, new furnishings, light fixtures and wall vinyls. New, cotton-rich linens and plenty of fluffy pillows will ease guests into a sound night's sleep, while top-notch amenities including complimentary high-speed Internet, in-room coffeemakers, mini-refrigerators, comfy sofas, and large flat-screen TVs with premium movie channels are designed to spoil even the pickiest of leisure travelers. Business executives will enjoy new ergonomic chairs while working at spacious desks with plenty of electrical outlets along with 24/7 access to our new business center located adjacent to lobby. Visitors who need to grab something to eat can do so with ease thanks to the centerpiece of the newer lobby renovation, The Bistro - Eat. Drink. Connect. Open for breakfast and dinner, The Bistro offers Starbucks coffee, a wide selection of healthy food options and a number of tasteful selections of Paso Robles' own local wine and beer. With its superior accommodations, unexpected touches and focus on the needs of today's business & leisure traveler, the Courtyard Paso Robles hotel offers an outstanding value. Furthermore, just as you'd expect from a fine hotel in Paso Robles, California, there's a heated pool and spa to soothe and relax you. We look forward to your stay! ... more   less 
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Also Known As:
Courtyard By Marriott Paso Robles Hotel Paso Robles
Paso Robles Courtyard
Paso Robles Marriott

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