I booked an evening for our wedding night for 02/23/2014, when we arrived to check-in we were informed that we had no reservation. Unfortunately my phone was dead and I couldn't pull up my confirmation email. The girl working the desk acted as if we were crazy. I gave her every possible name it could be under (maiden and new last night). And still nothing.. Finally she looked up a different way and found that my reservation was booked for 03/23/2014 and not 02/23/2014. I could have swore I triple checked the dates, but like I said I couldn't pull up my confirmation email. Luckily they had a open room and just switched the nights. But what would have happened if they didn't have an open room? When we got to the room I charged my phone and sure enough I had the date correct, therefore their system screwed up. When I went to check out I told the girl so that she could make the manager aware, she seemed to care less. Later that day 02/24/2014 I emailed the manager letting them know what happened... 4 days later still no response. I will not be going back there.
- Official Description (provided by the hotel):
- Newly renovated and centrally located downtown Paso Robles, the Historic Paso Robles Inn is the perfect spot to enjoy Paso Robles wine country! Right across the street from the City Park, the Paso Robles Inn is within close walking distance of wine tasting, boutiques, restaurants, movies, specialty culinary shops and more! The hotel features 98 beautifully appointed guest rooms and deluxe mineral spa rooms offering a private spa tub on your balcony or patio fed by mineral springs that have attracted travelers for over a century. Relax in the stunning garden setting, enjoy the award-winning Steakhouse, Coffee Shop and Cattlemen’s Lounge. ... more less
- Reservation Options:
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- Also Known As:
- Paso Robles Hotel Paso Robles