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“Excellent accommodation”
Review of Valentina Suites

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Valentina Suites
Ranked #18 of 29 Hotels in Pismo Beach
GreenLeadersSilver level
Reviewed 10 August 2014

We booked this hotel for 1 night while we were travelling down the west coast, we booked it through trip advisor. When we arrived the young lady on the front desk was very helpful. Our reservation was logged with no problems, there is gated parking here for the car. We were upgraded due to there being no smaller rooms for the two of us… When we opened the door we were amazed to see the biggest apartment. It was great for us but also for families staying. the beds were lovely and the rooms very clean and well equipped. helpful staff and very pleasant. Would recommend and would not hesitate to stay again.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jaymackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 12 August 2014

Dear Jaymackie,

Happy you enjoyed your stay! We hope you can return for a longer visit! Thank you for the review!

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61 - 67 of 158 reviews

Reviewed 7 August 2014

Very warm staff welcome, they didn't stay in front desk all time, but u can always feel they with you from mail, phone n card. Good equipments of suit, just like home, if knives more sharper n pot less scratches that will be more better. Near beach, but can't see sunset in sea is a pity. I love stay in balcony watching all star shining in the sky. Of course, if price down a little, I will love it more.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank JBChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 9 August 2014

Dear JBChen,

Thank you for your review! We are so happy you enjoyed your stay at Valentina Suites. Star gazing from the patio is a great benefit of Valentina. As Pismo Beach is a small beach town there are not too many high lights that obstruct the view. We look forward to welcoming you back!

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Reviewed 6 August 2014

This is the first time I've written a review however, I use this site a lot for research before booking anything. I have received two requests for my input since we checked out so, here it goes...The property is beautiful and the suite was well appointed. It was spacious and peaceful. The only downside to the comfort was that we all thought the beds were too hard. I'm giving an "average" rating as we had a few issues arise that, I felt, were not successfully dealt with by the staff. The ice maker in our freezer did not work. I asked if there was an ice machine on-site and was told "no" but they would send somebody to look at ours. While we were out shopping for food (and ice) they called to say they could send someone over right now. I asked that they please come the following day as we would be out all day; I told them my teenage daughter was currently there alone and I didn't feel comfortable. I was told that would be fine. The ice maker was never repaired and I didn't hear another word about it from the staff. Also during our stay, they switched out the cable tv boxes. All worked fine the first night after a staff member helped get the remote working however, the second night we could not get any standard cable channels. A staff member stopped by and couldn't correct the issue. She sent the man who switched the boxes from the previous day and he was unsuccessful as well. He said they would have to do something remotely. That was the last we heard from anyone and the issue was never resolved. Lastly, which I didn't mention to the staff, the inside of our refrigerator was dirty with food residue upon our arrival. I realize things get overlooked so, cleaned it myself.

We were only there for two nights so, didn't raise a big issue. There was no follow-up or offer to make any rate adjustments for our inconvenience which I was a bit surprised by given the high ratings I read prior to booking this property. They could have at least offered to get a bag of ice for us!

Room Tip: We were in #402 which was recommended by other travelers. As far as the location within the property...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Msmelful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 9 August 2014

Dear wannabereviewer,

Thank you for taking the time to write a review. We appreciate the feed back and it helps up improve our service. We apologize about the service of your icemaker and fridge as there was a confusion on when you wanted service and when you did not. Please note we do our best to address all maintenance issues immediately. Regarding the cable access, our cable company was converting to 100% digital during your stay and there were some complications on their end in this process. Unfortunately at the time our staff was unclear how to correct it. We were at the mercy of the cable company. Access to network channels was corrected with in 24 hours of the interruption and now all of our TV access is 100% digital.

Regarding the beds, as you know bed preference a very personal thing and everyone has their preferences. Our beds are top of the line residential mattresses which you will not find this quality in many local hotels. In fact we regularly have guests who have stayed at other local hotels and have come to us specifically because of the beds. Again it is a personal preference.

As you enjoyed our hotel décor and spacious suites we hope you give us another chance to welcome your family back.

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Reviewed 31 July 2014

This property was above and beyond our expectations. The staff was extremely helpful. Kristen I believe was her name greeted us and even searched for some public pools for us. Only downfall to this property is that there is no pool onsite. Other than that it was awesome! Clean and Spacious, walking distance to EVERYTHING! We'd definitely stay again!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank YMJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 2 August 2014

Dear YMJ2014,

Thank you for your review! Our staff is quick to assist any of our guests locate the right place for dinner, day activities or arrange a spa date! Look forward to seeing you soon.

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Reviewed 31 July 2014

It was such a wonderful, family experience. We had such great fun! The suite was well appointed and tastefully decorated. The artwork was delightful and set the holiday mood! We appreciate the free upgrade to a two bedroom suite. The kids were ecstatic! The kitchen was fantastic with all utensils readily available. We cooked some nice dinners and enjoyed them together as a family in the nice balcony! The bedrooms were comfortable and the master was so spacious. The storage was ample and very convenient. The washer and dryer facility, complete with tide detergent was very nice and generous! It really helped me carry back home clean clothes:) The master bathroom had this great shower. I really enjoyed the luxury:)

All needs were anticipated and the supplies were well positioned. I really appreciate the thoughtfulness throughout.

The location was noisy when we opened the window. We kept them closed at night. Thankfully, the weather was manageable. But the location was also suitable to walk to the beach. Another surprise in our stay was the proximity to St. Paul the Apostle church located just across the street. It was nice and refreshing to attend Mass and then start out on a day of fun!

Thanks to a great and friendly staff!

Room Tip: Rooms facing highway 101 are loud. With windows shut, it is very quiet!
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 2 August 2014

Dear Maria R,
So happy you enjoyed your stay! Thank you for mentioning our wonderful kitchens! They set us apart from other hotels! With the top notch appliances and ample space! You also mentioned our storage which is something that is not mentioned enough. Most of our suites have large walk in closets allowing guests to spread out suitcases with out having them in the bedroom. Hope to welcome you back soon!

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Reviewed 27 July 2014

I loved the location and size of the place. It was a few blocks away from the beach and had plenty of room for our family of six. Check in was easy and staff was very friendly and helpful. The outside and inside are both nice. Our room had a nice sized balcony where we sat and enjoyed the evenings and sunsets. It definitely beats staying in a regular hotel!!

Room Tip: Our room faced the ocean but we were on the second floor where the view was not a good as the room a...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sk0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 29 July 2014

Dear sk0307,

Thank you for your Glad you enjoyed our patios which provide wonderful sunsets and privacy. The are large enough for a group of 8 to enjoy comfortable. Being a few blocks from the beach does restrict our view of the sand however many enjoy being removed from the busy beach front with all the benefits of being so close. Hope to see you soon!

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Reviewed 25 July 2014

Great and luxorious suites. Perfect for a longer stay. Near the beach. Personell was very helpfull and frendly. The only negativ point were the garbage trucks in the morning, everthing else was just excellent.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank rlagodny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this reviewResponded 29 July 2014

Dear rlagodny,

Thank you for your review! So glad you enjoyed the short walk to the beach! Hope to see you soon!

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Additional Information about Valentina Suites

Address: 371 Pismo Ave, Pismo Beach, CA 93449-2519 (Formerly Valentina Inn & Villas)
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #18 of 29 Hotels in Pismo Beach
Price Range: £145 - £615 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Enjoy the beauty of the Central Coast with all the comforts of home at the Valentina Suites in Pismo Beach. Located less than 2 blocks from the beach, these beautiful appointed suites include fully equipped gourmet kitchens, expansive living rooms, and beautiful views. One, two, and three bedroom suites are available for all of your travel needs. A glass of wine at Tastes of the Valley downstairs is the perfect end to the day. Free Hi-Speed Wireless Internet, Free Parking, Full Kitchens, and Community BBQ. All rooms are 100% Smoke Free. Come and enjoy wine and waves at Valentina Suites. ... more   less 
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