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“Wonderful experience”
5 of 5 bubbles Review of Valentina Suites

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Valentina Suites
Ranked #15 of 27 Hotels in Pismo Beach
Certificate of Excellence
GreenLeadersSilver level
Milpitas, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful experience”
5 of 5 bubbles Reviewed 17 August 2014

Our family of four had a fantastic experience. Even though we had paid for a 2 bed room,
the staff was kind enough to open a 3rd bedroom that we enjoyed since we were upgraded
to a 3 bed room suite. I would come again here if I was to stay in Pismo beach.

Subbu

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Subbu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 21 August 2014
Thank you for your review! So glad you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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156 reviews from our community

Traveller rating
    117
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See reviews for
83
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
England
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 14 August 2014 via mobile

In a 3 bedroom 2level suite... Gorgeously equipped and furnished! The kitchen and bathrooms were especially above average. Spacious & central to the beach and restaurants!!! Parking was in a covered garage. Given the opportunity will return if I can get it at a better rate. As we booked quite last minute it was pricey.

Small observation... The water was a little too soft for me in the shower left me feeling too moisturised!
Great little property otherwise!

Stayed August 2014, travelled with family
Helpful?
1 Thank rzile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 21 August 2014
Thank you for your review! We often have specials in the fall and winter months! Give us a call and we would be happy to work with you as we love to welcome our repeat guests back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
129 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

We booked this hotel for 1 night while we were travelling down the west coast, we booked it through trip advisor. When we arrived the young lady on the front desk was very helpful. Our reservation was logged with no problems, there is gated parking here for the car. We were upgraded due to there being no smaller rooms for the two of us… When we opened the door we were amazed to see the biggest apartment. It was great for us but also for families staying. the beds were lovely and the rooms very clean and well equipped. helpful staff and very pleasant. Would recommend and would not hesitate to stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jaymackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 12 August 2014
Dear Jaymackie,

Happy you enjoyed your stay! We hope you can return for a longer visit! Thank you for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipe
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

Very warm staff welcome, they didn't stay in front desk all time, but u can always feel they with you from mail, phone n card. Good equipments of suit, just like home, if knives more sharper n pot less scratches that will be more better. Near beach, but can't see sunset in sea is a pity. I love stay in balcony watching all star shining in the sky. Of course, if price down a little, I will love it more.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank JBChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 9 August 2014
Dear JBChen,

Thank you for your review! We are so happy you enjoyed your stay at Valentina Suites. Star gazing from the patio is a great benefit of Valentina. As Pismo Beach is a small beach town there are not too many high lights that obstruct the view. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alamo, CA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

This is the first time I've written a review however, I use this site a lot for research before booking anything. I have received two requests for my input since we checked out so, here it goes...The property is beautiful and the suite was well appointed. It was spacious and peaceful. The only downside to the comfort was that we all thought the beds were too hard. I'm giving an "average" rating as we had a few issues arise that, I felt, were not successfully dealt with by the staff. The ice maker in our freezer did not work. I asked if there was an ice machine on-site and was told "no" but they would send somebody to look at ours. While we were out shopping for food (and ice) they called to say they could send someone over right now. I asked that they please come the following day as we would be out all day; I told them my teenage daughter was currently there alone and I didn't feel comfortable. I was told that would be fine. The ice maker was never repaired and I didn't hear another word about it from the staff. Also during our stay, they switched out the cable tv boxes. All worked fine the first night after a staff member helped get the remote working however, the second night we could not get any standard cable channels. A staff member stopped by and couldn't correct the issue. She sent the man who switched the boxes from the previous day and he was unsuccessful as well. He said they would have to do something remotely. That was the last we heard from anyone and the issue was never resolved. Lastly, which I didn't mention to the staff, the inside of our refrigerator was dirty with food residue upon our arrival. I realize things get overlooked so, cleaned it myself.

We were only there for two nights so, didn't raise a big issue. There was no follow-up or offer to make any rate adjustments for our inconvenience which I was a bit surprised by given the high ratings I read prior to booking this property. They could have at least offered to get a bag of ice for us!

Room Tip: We were in #402 which was recommended by other travelers. As far as the location within the property...
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Msmelful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 9 August 2014
Dear wannabereviewer,

Thank you for taking the time to write a review. We appreciate the feed back and it helps up improve our service. We apologize about the service of your icemaker and fridge as there was a confusion on when you wanted service and when you did not. Please note we do our best to address all maintenance issues immediately. Regarding the cable access, our cable company was converting to 100% digital during your stay and there were some complications on their end in this process. Unfortunately at the time our staff was unclear how to correct it. We were at the mercy of the cable company. Access to network channels was corrected with in 24 hours of the interruption and now all of our TV access is 100% digital.

Regarding the beds, as you know bed preference a very personal thing and everyone has their preferences. Our beds are top of the line residential mattresses which you will not find this quality in many local hotels. In fact we regularly have guests who have stayed at other local hotels and have come to us specifically because of the beds. Again it is a personal preference.

As you enjoyed our hotel décor and spacious suites we hope you give us another chance to welcome your family back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gilroy, California
1 review
5 of 5 bubbles Reviewed 31 July 2014

This property was above and beyond our expectations. The staff was extremely helpful. Kristen I believe was her name greeted us and even searched for some public pools for us. Only downfall to this property is that there is no pool onsite. Other than that it was awesome! Clean and Spacious, walking distance to EVERYTHING! We'd definitely stay again!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank YMJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 2 August 2014
Dear YMJ2014,

Thank you for your review! Our staff is quick to assist any of our guests locate the right place for dinner, day activities or arrange a spa date! Look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 31 July 2014

It was such a wonderful, family experience. We had such great fun! The suite was well appointed and tastefully decorated. The artwork was delightful and set the holiday mood! We appreciate the free upgrade to a two bedroom suite. The kids were ecstatic! The kitchen was fantastic with all utensils readily available. We cooked some nice dinners and enjoyed them together as a family in the nice balcony! The bedrooms were comfortable and the master was so spacious. The storage was ample and very convenient. The washer and dryer facility, complete with tide detergent was very nice and generous! It really helped me carry back home clean clothes:) The master bathroom had this great shower. I really enjoyed the luxury:)

All needs were anticipated and the supplies were well positioned. I really appreciate the thoughtfulness throughout.

The location was noisy when we opened the window. We kept them closed at night. Thankfully, the weather was manageable. But the location was also suitable to walk to the beach. Another surprise in our stay was the proximity to St. Paul the Apostle church located just across the street. It was nice and refreshing to attend Mass and then start out on a day of fun!

Thanks to a great and friendly staff!

Room Tip: Rooms facing highway 101 are loud. With windows shut, it is very quiet!
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Maria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValentinaPismoBeach, General Manager at Valentina Suites, responded to this review, 2 August 2014
Dear Maria R,
So happy you enjoyed your stay! Thank you for mentioning our wonderful kitchens! They set us apart from other hotels! With the top notch appliances and ample space! You also mentioned our storage which is something that is not mentioned enough. Most of our suites have large walk in closets allowing guests to spread out suitcases with out having them in the bedroom. Hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Valentina Suites

Property: Valentina Suites
Address: 371 Pismo Ave, Pismo Beach, CA 93449-2519 (Formerly Valentina Inn & Villas)
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #15 of 27 Hotels in Pismo Beach
Price Range (Based on Average Rates): ££
Number of rooms: 9
Official Description (provided by the hotel):
Enjoy the beauty of the Central Coast with all the comforts of home at the Valentina Suites in Pismo Beach. Located less than 2 blocks from the beach, these beautiful appointed suites include fully equipped gourmet kitchens, expansive living rooms, and beautiful views. One, two, and three bedroom suites are available for all of your travel needs. A glass of wine at Tastes of the Valley downstairs is the perfect end to the day. Free Hi-Speed Wireless Internet, Free Parking, Full Kitchens, and Community BBQ. All rooms are 100% Smoke Free. Come and enjoy wine and waves at Valentina Suites. ... more   less 

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