We've stayed at this property many times and we feel it is loosing its luster. The property itself is unchanged, but it just was not very pleasant during our weekend stay between Christmas and New Years. It was so busy, none of our requests could be honored (top floor and corner suite). The complimentary breakfast room was so full of guests, we could barely get to anything. There was one vacant table outside, and there was a screaming little girl being ignored by her grandpa. We took our food to our room and skipped the breakfast room the next two days.
It was quite warm during our stay and our room heated up, since it faced the ocean. We needed to keep the balcony door open at night to stay cool enough to sleep (no A/C). On our last night, some careless guest decided to smoke a cigar on his balcony (not allowed), and the stench came straight into our room. I finally called management and he said he'd try to find out who it was. Basically, we could not enjoy the features we paid for.
When I was checking out I asked if they found who was smoking on the balcony, the receptionist had heard nothing of it. She apologized for the inconvenience, but did not offer a discount or any other concession.
After spending nearly $800 for a 3 night stay, and feeling like we could not enjoy the amenities, I think we will not return. This used to be a favorite place for us, but it seems to attract people who are inconsiderate now. With so many properties to choose from, who needs this?
- Official Description (provided by the hotel):
- Play like a kid again at Pismo's favorite all-suite oceanfront family hotel featuring spacious two-room/two-bath suites with private balconies or patios. It's all fun and games on our family play deck with ping-pong, badminton, putting greens, and life-size chess and checkers board. Your stay also includes deluxe continental breakfast served every morning, guest laundry facilities, fitness center, spa services, free Wi-Fi, free parking, and Tesla Electric Car charging stations. ... more less
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- Also Known As:
- Pismo Lighthouse Hotel Pismo Beach
- Pismo Lighthouse Beach