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“GREAT HOTEL”

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Hilton Garden Inn Pismo Beach
Ranked #13 of 27 Hotels in Pismo Beach
Certificate of Excellence
Fresno, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“GREAT HOTEL”
5 of 5 bubbles Reviewed 7 May 2013

I found this hotel at the last minute on a Sat afternoon. They had fresh baked cookies at check-in and according to my kids the cookies were pretty good. The room was clean and spacious. Bed was comfy... Quick drive to the beach. My kids loved the pool and jacuzz and can't wait to go back and stay again. Customer service was great.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2relax2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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806 reviews from our community

Traveller rating
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    103
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See reviews for
312
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Lakewood, United States
1 review
5 of 5 bubbles Reviewed 7 May 2013

Love this location. Its just south of SLO @ Pismo Beach. However, there is plenty to do and eat near-by. The outlet stores are within walking distance as well. Avila Beach is just a couple miles north and SLO is 12 miles north. There is a Hampton Inn and an Embassy Suites in SLO but this Hotel is cheaper.

  • Stayed April 2013, travelled solo
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paso Robles, United States
1 review
5 of 5 bubbles Reviewed 6 May 2013

Whenever I'm really happy with something, I say "I'm happy with my haircut" (taken from the movie The Rock). I stayed at the HGI the night before my wedding with a few of my bridesmaids and we all got ready there the next morning. Then, my new husband and I stayed there for the first night of our honeymoon. Everything about our stay was very enjoyable, the room was huge, and very clean (which is extremely important to me), and the staff was super friendly. My out-of-state friends and family stayed there as well, and all of them had very good things to say about their stay! I would definitely recommend the Hilton Garden Inn in Pismo Beach! :)

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

We stayed here after driving down from San Francisco and checked in very late.

Room was spacious, clean and quiet ... the check in staff were fantastic and could not do enough for us, unfortunately we only stayed here one night. Without a doubt the best hotel we stayed at in our three weeks in America, kids preferred this hotel over the Luxor in Vegas.
Wife was disappointed to find out that there was an outlet shopping mall right next door as we were checking out.

If we do the Big Sur again we will definitely stay here.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harold B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pismo Beach, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 May 2013

Very pretty location, easy access off of the freeway. This hotel needs fresh carpet and updating. If it's a quick overnight stay - fine. I wouldn't stay here for much more than that. The hotel just feels old. Rust colored paint on the walls, vinyl furniture, dirty carpeting, you get the picture. I could hear conversations from the next room - luckily nothing else!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Pedro - CA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 4 May 2013

Called the hotel and made a reservation for a room with a pool view.
Checked in to realize our room was in the basement with a view of a bunch of rocks and a fence. Called front desk and the rude attendant Alan tried to argue with me that there was no such reservation with a pool view. He then said the fence was the pool view if i inisisted and he had other calls to attend to and hung up. I literally had to produce my email confirmation to Mark who was apologetic for the not so bright looking with poor services previous employee. Alan actually told me there is no where else decent to stay at this time of the season in town. So i either stayed or go to a trashy hotel. Will never stay there for even free. Rather stay at a motel 8 or hamptons than this place. Other than that the hotel was clean and the teenage hotel kitchen staff/crew were very effective, friendly, and customer service oriented.
Very shady customer service at the front desk though. I realised i was not the only one given wrong reservations while sitting at the lobby.

Room Tip: Pool view and upper floors
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caleb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this review, 7 May 2013
Dear Mr. Benelit,

Thank you for your recent comments regarding your stay with us. I'm sorry we were not able to upgrade you to a West facing room. As you commented in your review we are not located on the ocean therefore we do not have ocean views. Our effort to upgrade you to a patio room at the same charge was not suitable so we gave you the room which you had originally reserved. You checked in at 9:30 p.m. on Saturday night so we did not have any other upgrades available. We appreciate your business and I am sorry that we were unable to satify you on this trip. I hope you will give us another opportunity to serve your future traveling needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thousand Oaks, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 April 2013

We stayed here for our wedding anniversary---checked in on a Thursday and left on Saturday. We were warmly greeted by the staff and welcomed with fresh baked cookies. We loved our room. It was the very quiet both nights, which is a rare occasion when we travel. Very comfortable bed and spacious room. we enjoyed a peekaboo view of the ocean. The hotel is well located to Avila Beach and San Luis Obispo, to local shopping at the Outlet mall and other conveniences. The Jacuzzi was great. The bar, though limited in alcohol selection, was cozy with a gas fireplace and a partial view of the ocean.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cherie805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Pismo Beach

Property: Hilton Garden Inn Pismo Beach
Address: 601 James Way, Pismo Beach, CA 93449-3502
Phone Number:
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pismo Beach
#10 Family Hotel in Pismo Beach
#13 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Number of rooms: 120
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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