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“What a Surprise!”

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Hilton Garden Inn Pismo Beach
Ranked #13 of 29 Hotels in Pismo Beach
Reviewed 28 November 2013

After a 7 hour drive, it was such a nice surprise to walk into the lobby, popcorn and fresh water available. It was very inviting. We got a free upgrade to a king delux suite due to availability. The hotel and rooms were very clean and comfortable. I wish we could stay another night!

I read the reviews and one talked about wanting compensation for a 4-hour citywide blackout- may I just say, overly entitled much?

  • Stayed: November 2013, travelled as a couple
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1  Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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614 - 620 of 883 reviews

Reviewed 19 November 2013

Every time I stay at this hotel I find it spotlessly clean, the staff are extremely friendly and accommodating and I come away relaxed and happy. The rooms are attractive and the beds are top of the line. I always use the fitness center as well as the pool and restaurant. This hotel is well run and convenient to the downtown Pismo Beach area.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Bosser98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

My sister and I came over to the Central Coast to watch a Cal Poly football game (her son plays on the team) and stayed at this property at her suggestion, as she likes the Hilton chain of hotels (I'm partial to Holiday Inn and its affiliate properties-- also the points don't expire if you're a member of their rewards club ;-). I must say I was quite impressed with this hotel. It sits on a hill off of scenic, serene Hwy 1 and is an attractive property from lobby to room. The only thing I didn't like was the bed-- it was too hard. I even called the front desk to get instructions on how to adjust the bed to make it softer and that still didn't work for me. Everything else about the stay was fine and they offer a great, reasonably priced buffet breakfast with made to order items.

Room Tip: I can't see where there's a bad room on the property.
  • Stayed: November 2013, travelled with family
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Thank Keepinitrealincali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

This hotel is great for business because it's convenient to many of the local attractions and businesses. The staff is very accommodating, friendly and they always great me with a smile. The rooms are clean, the beds are comfortable and rooms make you feel like your the only one on the property. If you are a traveler that is looking for the most value for your money, this is the place to stay.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

The rooms are beautiful! We especially love the food here in the restaurant! Zack and Ryan in the kitchen really know how to whip up a salmon dish. And with a dinner that good you can't go without a fabulous dessert... YUM! The staff are always so friendly and courteous. Tammy and Mark are always a pleasure to speak to.

  • Stayed: November 2013, travelled with family
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Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

Always a great place to stay, this HGI is set in the hills above Pismo Beach. Easy access to Highway 101 and the surrounding area. Beautiful lobby and one of the best hotel breakfast buffets out there. Highly recommended.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

The power went out for over 4 hours and there was no compensation or voucher offered for another stay in the future. They offered a glow stick! It was horrible that such an nice hotel has had this problem on more than one occasion. The staff said the last time the power went out it lasted 8 hours.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Hilton Garden Inn
1  Thank Lori F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon J, General Manager at Hilton Garden Inn Pismo Beach, responded to this reviewResponded 5 November 2013

Thank you for choosing to stay at our hotel. We regret to hear about your disappointment during your stay with us and we do extend our sincere apologies for the Citywide power outage that you experienced. Our goal is to have each guest have an enjoyable stay, and we appreciate you taking your time to write a review, as well as sharing with us areas that may need improvements. We are continuously striving to provide the best service to our guests as well as making adjustments to enhance our overall guest experience. We hope you return and provide us with another opportunity to serve you in the future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449-3502
Phone Number:
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pismo Beach
#10 Family Hotel in Pismo Beach
#13 Romantic Hotel in Pismo Beach
Price Range: £92 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Number of rooms: 120
Official Description (provided by the hotel):
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach

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