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“What a great find, right on the ocean - fantastic”

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The Inn at the Cove
Ranked #1 of 29 Hotels in Pismo Beach
Certificate of Excellence
Gloucester, United Kingdom
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“What a great find, right on the ocean - fantastic”
Reviewed 2 September 2012

We were looking for somewhere to stay between San Francisco and Los Angeles and found this hotel by accident, but so glad we did. It is right on the cliffs overlooking the ocean and each room has stunning views and a great balcony from where to sit and watch the sunset and the wildlife. Our room was huge, very clean and well kitted out. The staff were exceptional too.

The best part however, was in the early morning the following day, from our balcony we saw dolphins playing in the bay, followed by sea lions looking to see whats going on and then lying in the early morning sun on the rocks, a sea otter was playing in the sea weed and pelicans were flying all round. It was a sight worth seeing.

The hotel had a pool (but we did not use it) and access down to the beach below. The buffett breakfast was included in the price and was decent enough with the option taking it back to your room and having it on your balcony.

Overall, a great hotel in an fantastic location with lovely staff. Not expensive and would we return - definately without hesitation.

Room Tip: Choose a first floor room - all the rooms have a great view, but there are only ground floor and fir...
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
Thank Beechfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 4 September 2012
Thank you for your review regarding your recent visit. I am glad you were able to enjoy the amazing ocean views and wildlife that we are fortunate enough to have right outside our door. It is also wonderful to read that our team here at Best Western Plus Shelter Cove Lodge was able to exceed your expectations. We look forward to having the opportunity to welcome you back the next time you are visiting the Central Coast.

Respectfully,

Kalie Howard
General Manager
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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
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English first
Fresno, California
1 review
Reviewed 24 August 2012

There is nothing like falling to sleep to the sounds of the ocean in a clean, comfortable room. Add to that an amazing view of the Pacific Ocean and the Pismo Pier, a complimentary breakfast with many options, and you have all it takes for a pleasurable stay. The atmosphere is peaceful, and the staff is very gracious and accommodating. It's our favorite place to stay.

Room Tip: For seasoned citizens: the upper floor avoids stair climbing.
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 4 September 2012
Thank you for your review regarding your recent stay with us, I truly appreciate you taking the time to share such wonderful feedback about our hotel as a whole.

I am very pleased to read that you found our accommodations to be so clean and comfortable, and that our staff was able to exceed your expectations. We are so excited that we have become your favorite place to stay and we look forward to seeing you again very soon!

Respectfully,

Kalie Howard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 August 2012

We stayed here 5 nights so got a really good feel for the place. Location can't be beat - directly on the ocean, close to Pismo, Shell, and Avila beaches, and SLO is just a 10 minute drive away. Our last morning we even saw a school of dolphins playing directly outside our window. They also have their own private beach. This Best Western costs a bit more than others but it's all about the location here which justifies the higher price tag. There is another BW (Shore Cliffs) only 1/2 mile down the road which charges more per room and I'm not quite sure why, as this one is on the same stretch of coastline and looks to be about the same size.

The rooms, while apparently recently renovated, aren't really anything special but they are spacious and come with a mini fridge and microwave which was nice. Beds could have been more comfortable, but I would say the rooms were on par with any other regular Best Western. Pool/hot tub area and breakfast room were all very clean and well maintained, and service was very good, all our needs were met and staff was friendly and helpful.

Bottom line, not a luxury hotel but very nice for what they have to offer.

Room Tip: Upper level rooms have vaulted ceilings with skylights but beware, the skylights (although covered...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noellossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 4 September 2012
Thank you for taking the time to share about your recent stay. I appreciate the outstanding review and truly value your feedback. Your comments regarding the cleanliness of our hotel and staff friendliness were a pleasure to read. I am happy to hear that you found our proximity to the ocean and surrounding towns to be the best in the area.

We hope to have the pleasure of accommodating you again soon and I look forward to personally meeting you during your next visit.

Respectfully,

Kalie Howard
General Manager
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Los Angeles, California, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2012

Perfect place to get away from the Southern California heat and traffic. Ocean view, quiet and tranquil, clean and comfortable room, doggie friendly. My dog even got a welcome tray:)) competitive prices, given the location. Except some noisy neighbors (who also decided to use the A/C on a cold day!!), this place was perfect.

  • Stayed August 2012, travelled solo
    • Value
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Helpful?
Thank Mona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 4 September 2012
Thank you for sharing your comments from your recent stay with us. I am very happy to hear that both you and you doggie felt welcome and were able to relax and enjoy your stay. We hope to see you again soon.

Respectfully,

Kalie Howard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2012

The room was spacious, clean and comfortable, the view was 'to die for' and provided us with our first sighting of dolphins and whales in their natural habitat. My family and I all agreed that this was the BEST hotel of our Pacific Coast holiday (and we stayed at some wonderful hotels in San Francisco, LA and San Diego). It was so peaceful and we loved being able to sit on our private balcony and enjoy the spectacular views - our only regret was that we couldn't stay longer than our two overnights. If we ever visit Pismo Beach again, we will DEFINITELY stay at the Shelter Cove Lodge.....I'm already recommending it to my family and friends!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BroomJockey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 22 August 2012
Thank you for the review regarding your recent stay with us. It was a pleasure to read about what an enjoyable experience you had during your visit. I have to agree with you, our views are incredible and the amount of wildlife you can see from our property is remarkable. Thank you for the wonderful recommendations and we cant wait to see you next time!

Respectfully,

Kalie Howard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Encinitas, California
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2012

Everyroom has an ocean view, however, the noise from the 101 competed with the crashing waves at night, even with the doors closed we could hear the cars. Otherwise, sitting on the balcony in the morning with coffee was peaceful. The property is clean and staff helpful. We hardly saw other guests, very quiet although I believe the place was booked. Clean pool with plenty of seating. Absolutely hate staying in a no smoking room just to have the guy down stairs smoking on his patio....we had to close our sliding door several times just to keep the smell out.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank 3Turleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 4 September 2012
Thank you for taking the time to share your recent experience at the Shelter Cove Lodge. We are glad to hear that you enjoyed the views from your room and were able to relax to the sound of the ocean each morning.

I am sorry to hear that someone below you was smoking on their balcony. We are a 100% non-smoking property and one of the ways we attempt to enforce this is with our “Pleasant Stay Policy”. All guest are required to sign this at check-in to ensure that they are knowledgeable of the considerations we would like them to make during their stay with us. This policy clearly states that we are a non smoking hotel; however unfortunately not all guests are compliant with this policy at all times. I am apologetic that this was the case during your stay. Please do not hesitate to inform the front desk should something of this nature occur during any future stays. All staff members are trained and able to address these type of issues to assist in offering a pleasant stay for each and every guest.

Thank you again for your feedback, we hope that you will give us another opportunity to exceed your expectations and look forward to seeing you soon.

Respectfully,

Kalie Howard
General Manager
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California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2012

We've stayed previous years in a condo in Oceano - but we needed something more affordable this year. A chance email reminded me I had Best Western Rewards points, and we decided on the Shelter Cove. This is our new favorite place in the area! We stop in the 5 Cities area on our way home from Cambria to ride the dunes every year, but we are thinking about re-orienting our trip next year just to stay at the Shelter Cove more than one night.

VERY spacious room, beautifully appointed, and the balcony with 180-degree ocean views cannot be beat. The only changes I would make would be a way to turn off one's balcony light at night, and re-wire the bathroom fan so that it's connected to the heat lamp and not the vanity lights. But these are tiny, tiny issues. We were really impressed with this hotel, the great service, and the fabulous setting. We'll recommend it without hesitation.

Room Tip: Others have commented that the upper floors have road noise, but we didn't experience that. We...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gardenmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelterCoveGM, General Manager at The Inn at the Cove, responded to this review, 22 August 2012
Thank you for taking the time to write such a wonderful review regarding your recent stay. By telling us what you loved about your stay and how we may improve, you are helping us to continue delivering superior customer service to you and future guests. I am thrilled to hear that we have become your new favorite place to visit and cant wait to see you next year!

Respectfully,

Kalie Howard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at the Cove

Property: The Inn at the Cove
Address: 2651 Price Street, Pismo Beach, CA 93449-2100 (Formerly BEST WESTERN PLUS Shelter Cove Lodge)
Phone Number:
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pismo Beach
#5 Family Hotel in Pismo Beach
#12 Business Hotel in Pismo Beach
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — The Inn at the Cove 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Overlooking the Pacific Ocean in Pismo Beach, The Inn at the Cove is an all oceanfront hotel offering stunning panoramic ocean views and a tranquil setting. Enjoy the hotel's beautiful grounds, outdoor heated pool and Jacuzzi, newly remodeled guest rooms, complimentary continental breakfast, free parking and free Wi-Fi. ... more   less 
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Also Known As:
Best Western Plus Shelter Cove Hotel Pismo Beach
Best Western Shelter Cove Hotel
Best Western Pismo Beach
Pismo Beach Best Western

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