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“Pleasantly surprised!” 4 of 5 bubbles
Review of Shore Cliff Hotel

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Shore Cliff Hotel
Ranked #9 of 27 Hotels in Pismo Beach
Certificate of Excellence
San Jose, California
Level Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Pleasantly surprised!”
4 of 5 bubbles Reviewed 11 November 2013

Honestly, this would not have been our first choice of hotel in Pismo Beach, but our other choices were booked to capacity. We were very pleasantly surprised with our room and the view, and general decor. We still paid a premium price because of demand, and were generally disappointed at the check in process which felt like a motel check in. However we would certainly consider staying here again (maybe not at the price we paid!). The rooms are well appointed and well decorated, but the general customer service level needs to be stepped up a little

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Abbe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 17 November 2013
Thank you very much for taking the time to share your experience with us. I am happy to hear that you were pleasantly surprised with your visit. We do appreciate your feedback regarding your stay. We are always striving to provide a welcoming check in experience for our guests. We do hope to have opportunity to really WOW you during your next visit with us.

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Maineville, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 November 2013

First time staying at this Best Western. The hotel sits on the cliff overlooking the ocean and all rooms have ocean views. The room was large w a king size bed, the bath has a double sink, granite counter, and ceramic floor. The bath and room looked very clean but there was a slight pee odor in the room. I'm guessing this may have been due to a previous occupants pet as the hotel is pet friendly. There were no vacancies so we couldn't move to another room so rather than pack everything and scramble to find another hotel we bought Febreze and an a air freshener, which worked well enough. Aside from this minor issue they have a large court yard w tables overlooking the cliff, beach and pier which was beautiful. We spent an a few hours one afternoon just hanging out there watching the birds, the waves, beach walkers and surfers as we drank Mimosas.


In addition, the hotel offers a very nice continental breakfast, nicer than most similar style hotels. There was also a fair amount of available parking and it seemed to be well lit and safe.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kenneth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 17 November 2013
Thank you so much for taking the time to share your recent experience with us. We do appreciate your feedback. Your comments on our pet friendly rooms are duly noted and have been passed to our housekeeping manager to make sure that this issue is addressed. I was happy to hear that you enjoyed the complimentary continental breakfast and were able to relax and enjoy the spectacular views. We are glad that you stayed with us and hope that we will have the opportunity to see you again in the future.

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, Maryland
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 9 November 2013 via mobile

During off season, this hotel (& others in the area) are lower their nightly rates and we were able to take advantage of this during our November stay!
The views are gorgeous and the outdoor pool is heated so you're able to enjoy it in 60 degree whether! :-)
Rooms were clean & bed was comfortable. Got upgraded to a balcony room on 3rd floor because the hotel was so empty being offseason.
Only downsides: The included breakfast could use a boost. They lack hot items and freshly made pancakes. For a 3 star hotel, having a buffet style breakfast offering such items would suffice rather than not offering them at all. You could make your own instant pancakes but it's not quite the same.
Also- pillows are incredibly uncomfortable. Upgraded a pillow and you can improve your sleep quality twice fold! I found the pillows were quite uncomfortable and woke up with a stiff neck. The mattress was just fine, though, so it's a toss up. If you have upper back/neck issues, or need a high-quality pillow for sleeping, being your own.

Stayed November 2013, travelled as a couple
Helpful?
Thank Kanicane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 10 November 2013
Dear Guest,
Thank you for sharing your comments about your recent stay. We are so glad to hear that you enjoyed our great views, heated swimming pool, and were able to take advantage of our off season rates. Fall on the Central Coast is one of the nicest times to visit. Thanks for the suggestions as well and we hope to see you again soon!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Tahoe, CA
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 7 November 2013 via mobile

A family of four, we stopped on our way down the coast. Comfortable beds, clean room, we could hear the ocean and not the highway, and the ocean view was breathtaking! Breakfast was decent, hot and cold options. Kids ran around on the lawn and we looked for sea otters and enjoyed the view. Free wifi, we caught up on some work on our patio with the laptop and some coffee. We will be back!

Stayed November 2013
Helpful?
Thank skikayak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 10 November 2013
Dear Guest,

Thank you for taking the time to leave such a positive review. We are so glad to hear that our location offered a clean, comfortable environment for your family. We are so fortunate to have a great view - the sea otters, seals, and dolpins are always a bonus to see! We hope to see you again in the future!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montclair, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 7 November 2013

The Suite was absolutely lovely, perfect for the 4 of us. Our view of the coast line was amazing from all 3 balconies. The staff was very kind and helpful throughout our stay. We enjoyed our visit last year in one of the suites and looking forward to our next visit!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 10 November 2013
Dear Sharon,
Thank you so much for taking the time to write such a great review about us! We are so excited you have enjoyed your stay time and time again. We strive to make you feel at home when you are with us and we are thrilled to hear that you will visit us again next year!

Barbara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lodi, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 October 2013

Need hot items in breakfast items.....such as: waffles, bacon sausage, scrambled eggs..... The security needs to be enforced regarding disrespect to other guests by obeying property advertisements, such as non smoking facility, pool area closes at 10:00..... Neighboring guests need to be informed asap when they are infringing on other guests privacy, noise etc.

  • Stayed October 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 10 November 2013
Dear Sandra,
Thank you so much for the review. I would like to apologize because from the sound of things, you were not quite as impressed with your visit as we had hoped. I am sorry to hear that there were some disturbances that affected you by other guests. Please know that we do have security that is available to address any noise or guest privacy concerns. Thank you for bringing this to our attention. We always strive for perfection and do not like to see our guests disappointed in any way. We hope that you will give us another opportunity to impress you in the future.

Barbara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WA
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

After trying to stay at another Pismo Beach and leaving (check other reviews), we ended up here! Wow! We had a beautiful oceanfront room that had 2 bedrooms, bathroom, small kitchenette, diningroom table and chairs, large livingroom, 3 TVs, 2 decks, and can I go on? The location can't be better. There wasn't alot to do nearby, as far as resturaunts, etc. but there were a few.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelers1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 10 November 2013
Dear Guest,
Thank you very much for taking the time to review your stay with us. It was a pleasure having you and we are very happy to hear your stay with us was 5 stars! The suites that you stayed in are some of our most spacious accommodations and the views from the balcony are spectacular. I am glad you happened to find us and we look forward to having you stay with us again in the future!

Barbara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shore Cliff Hotel

Property: Shore Cliff Hotel
Address: 2555 Price St, Pismo Beach, CA 93449-2111
Phone Number:
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Pismo Beach
#7 Family Hotel in Pismo Beach
#7 Business Hotel in Pismo Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shore Cliff Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
Perched atop the cliffs in Pismo Beach, 90 feet above the Pacific Ocean, Shore Cliff Hotel, formerly BEST WESTERN PLUS Shore Cliff Lodge features a beautiful newly renovated oceanfront location. Boasting private balconies or patios from every room to enjoy the panoramic views, the Shore Cliff Hotel offers travelers the ideal Pismo Beach location. Enjoy the largest oceanfront heated pool in Pismo Beach, spa services, complimentary expanded continental breakfast, free Wi-Fi and free parking. ... more   less 
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Also Known As:
Best Western Plus Shore Cliff Hotel Pismo Beach
Best Western Pismo Beach
Pismo Beach Best Western

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