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“Wonderful View”
Review of Shore Cliff Hotel

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Shore Cliff Hotel
Ranked #4 of 29 Hotels in Pismo Beach
Certificate of Excellence
San Diego
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful View”
Reviewed 30 November 2013

We arrived very late at night around 1 am, on our way from AZ to San Francisco for Thanksgiving. Andrew the night clerk was right there and let us into the lobby. I asked for a "quiet" room on the ocean. He found us a top floor with a gorgeous view of the ocean and pier. We slept to the sounds of the surf and awoke to the wonderful view. Andrew offered to help us with our luggage and told us about their complimentary breakfast, which we slept through.

The room was clean and spacious. The bed comfortable. And fitted sheets! I won't stay at hotels that don't use fitted sheets. And the view spectacular.

While our check in was excellent, our check out was a little less so. We had planned to return to Pismo on our way back, but the day clerk said they wouldn't guaranty a room, even if I spoke to the manager. I'm not above "bribing" hotel staff for the best rooms and service. I do well financially and I expect and will pay for the best. My suggestion that if the hotel wanted repeat business they might want to consider accommodating good clients fell on deaf ears. Apparently they make enough money they don't need the repeat business. So we are continuing our trip via Lake Tahoe.

I rate the hotel excellent for Andrews quality service and for the location. But customer service by the daytime staff could use improvement. Overall the hotel is a fabulous place to stay. One of the best views on the CA coast, if not the world. Enjoy a wonderful location, just don't expect some of the staff or management to go out of their way for you.

Room Tip: You really have your choice of views. Looking south you see the beach and city, looking west or nort...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank jamiestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 14 December 2013
Thank you for taking the time to review your recent stay at our hotel. We appreciate the compliments on our great views and comfortable rooms. We are thrilled to hear that Andrew really impressed you! I wanted to address a couple of the issues you mentioned just to clarify. We do appreciate our repeat guests and are very happy to hear that our guests do come back time and time again. We also try our best to accommodate each guest’s special requests for certain rooms and we are generally able to honor those requests. However, on occasion, there can be unforeseen maintenance or housekeeping issues that would prevent us from being able to guarantee a particular room. We certainly hope that you would consider coming back to visit us again in the future. I can assure you both our staff and management are very happy to go out of our way for all of our guests!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (255)
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English first
Reno, United States
1 review
Reviewed 23 November 2013

Room had great view of coast and pier. Hotel grounds are nicely kept. Bed was comfortable and breakfast was good with many options. I can't say enough good things about the desk staff. They were extremely helpful and caring in selecting the room as well as when we had a family emergency and had to check out a day early. We will definitely stay here again and highly recommend this hotel.

  • Stayed November 2013, travelled with friends
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Review collected in partnership with Best Western

Helpful?
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 24 November 2013
Thank you very much for taking the time to write such a great review about your recent stay with us. We are excited to hear you enjoyed your visit with us. Our staff does strive to make you feel at home when you are with us. We hope to see you again soon!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 November 2013

My husband and I spent a weekend at Pismo Beach and stayed at this hotel. We had a partial ocean view room and it turned out that we could see the ocean only from our balcony (not from inside the room) but we could always hear the soothing sound of the waves. The hotel is located right at the ocean and the pier is at a walking distance too. There's a nice complimentary breakfast, a swimming pool, and a jacuzzi, all of which we enjoyed greatly. You also get access to the tennis courts nearby when you stay here. It was a different experience to play tennis with the Pacific ocean and the setting sun as our backdrop :) I recommend!

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank MeghaGK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 24 November 2013
Thank you for taking the time to review your recent visit with us. I am thrilled to hear that you enjoyed your visit and got to take advantage of our tennis courts, heated swimming pool, and spa. It sounds like you really made the most of your time here. We hope that if you are in the area in the future that you will be able to come and stay with us again!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 November 2013

This is my wife and I's 3rd trip to Pismo Beach and the second time for our anniversary trip. We had a 2nd floor King Ocean View room with balcony, and we loved the view. So far the best view of anywhere we have stayed although all our rooms had ocean views. The room was average size - we paid a fair price - although the billing was all messed up when we checked out. We were charged their rack weekend rate for the entire length of our stay, about $700 more overall than our original confirmation. - It took a while for the manager to fix it, but she was very gracious. The continental breakfast is comparable with other places we have stayed in the area, nothing special, but adequate. The bed was comfortable, the rooms are not soundproofed at all so don't plan on sleeping in (but we expect that at that price point), and everyone on the staff we interacted with especially the housekeepers were extremely nice and very helpful. They have a large pool compared to other hotels and it is kept nice and warm. The best part - they are next door to Ventana Grill:) A very pleasant stay.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank OldManRiver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 24 November 2013
Thank you for taking the time to leave such a positie review. We are so glad to hear that our beautiful location offered you great views and a friendly staff. Please come back and visit us again soon!

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arroyo Grande, California
Level 6 Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 November 2013

You will have to pay extra for one of the full ocean front view rooms but it is worth it. Great staff, good breakfast and walking distance to Vantana Grill and Bar. Within a short cab ride of the Pismo Beach pier and many restaurants.

  • Stayed November 2013, travelled solo
    • Value
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Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 24 November 2013
Thank you for taking the time to review your visit with us. We are very appreciative of the favorable comments. We are happy to hear that you enjoyed your visit and hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 6 Contributor
144 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 19 November 2013

We booked this hotel for the direct ocean view from the room. We were given a room with a view of the swimming pool - you did see the ocean, but there were better rooms for this in 2 other alleys. If you're looking for a direct view of the ocean ask for a room in one of these alleys, not overlooking the pool.

Comfortable bed, spacious room, friendly staff.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaime M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poway, California
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 November 2013

We couldn't have picked a better hotel - the view was to die for....the rooms are spacious and clean. The staff is friendly and very helpful. Listening to the waves at night was so relaxing. The hotel is conveniently located for trips to the wineries in Paso Robles and our favorite restaurant in Cambria. Our friends came over from Las Vegas and stayed in one of the dog friendly rooms with their dog who loved sitting on the balcony watching for bunnies or anything that moved!! We sat on our balcony listening to our favorite music and watching the water. We could see all the way to the sand dunes in Grover Beach! This hotel has been here for many years but it is so well kept and comfortable. Being right on the water is a big plus.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Terry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FunInSunPismoBeach, General Manager at Shore Cliff Hotel, responded to this review, 24 November 2013
Thank you very much for spending your anniversary with us. We are pleased that you choose to stay with us on your special day! I am glad to hear that you had a relaxing stay visit and got to enjoy all the fun things we have to do here on the Central Coast. We hope to have you come and visit with us again in the future.

Barbara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shore Cliff Hotel

Property: Shore Cliff Hotel
Address: 2555 Price St, Pismo Beach, CA 93449-2111
Phone Number:
Region: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Pismo Beach
#7 Family Hotel in Pismo Beach
#7 Business Hotel in Pismo Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Shore Cliff Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
Perched atop the cliffs in Pismo Beach, 90 feet above the Pacific Ocean, Shore Cliff Hotel, formerly BEST WESTERN PLUS Shore Cliff Lodge features a beautiful newly renovated oceanfront location. Boasting private balconies or patios from every room to enjoy the panoramic views, the Shore Cliff Hotel offers travelers the ideal Pismo Beach location. Enjoy the largest oceanfront heated pool in Pismo Beach, spa services, complimentary expanded continental breakfast, free Wi-Fi and free parking. ... more   less 
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Also Known As:
Best Western Plus Shore Cliff Hotel Pismo Beach
Best Western Pismo Beach
Pismo Beach Best Western

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