I really do not enjoy writing a bad review, but I have to say that this experience simply did not meet expectations. I am sure that if you book a room facing the ocean, many of the issues simply would not seem so bad. We still paid over $200 (including tax) per night, for a mediocre motel experience. The check in was efficient but certainly not personal or friendly, our room smelled musty and unpleasant, with a vague aroma of vomit. I asked to change rooms and was informed there were not other rooms available - instead personal delivery of a room freshener spray. Second night certainly smelled better, but the carpets need a really thorough clean - they are dirty. Upon check out I was hoping for "how was your stay?" but this did not happen.I also requested a change of room for the second night, but that was not possible either. The decor is pleasant, and the Philosophy products are a nice touch, and had I paid $120 a night my review may be slightly better, but honestly over $200 for this is simply too much. A little more customer service would also go a long way.
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- Also Known As:
- Spyglass Hotel Pismo Beach