My family stayed at BW placentia to meet my newborn nephew. We had a great time. Beds were comfy, breakfast was decent and room was fine.
Problem came after we left and I check my acct and they had charged $100 instead of refunding my deposit! The manager Christina Lopez first said we smoked then said they found cannabis leaves in the room. I have no idea what she is talking about. They went ahead, without contacting me first- to tell me there was a problem or that they found something, and charged me. I am so upset about this. $200 down the drain because she said 'someone' saw a couple pot stems in the room somewhere. Lies and totally unethical.... I am waiting for company to resolve this. Will update my review then.
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- Also Known As:
- Best Western Plus Placentia Inn And Suites
- Best Western Plus Placentia Hotel Placentia
- Holiday Inn Express Placentia
- Holiday Inn Placentia
- Placentia Holiday Inn