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“Decent. Would not go out of my way to stay again.”

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Best Western Plus Placerville Inn
Ranked #1 of 5 Hotels in Placerville
Certificate of Excellence
Reviewed 13 August 2012

It was just OK. Nothing special. I called ahead to get two rooms near each other because we were traveling with my grandparents, and the clerk assured me everything was taken care of. When we showed up at 11 p.m., the rooms couldn't have been farther apart, and my grandparent's room was upstairs in a hotel that had no elevator. When I checked out, the clerk even commented on how strange it was that the rooms were nowhere near each other.
The room was mostly clean. The property is a bit outdated, especially with worn carpets in the hallways.
The television in one of the rooms did not work at all at first, and I eventually managed to get one channel out of it.
The breakfast was OK -- powdered eggs/microwave bacon/waffles/cereal/packaged muffins and bagels.
Like I said, nothing special. And definitely not worthy of a three-star rating. 2.5 would be better.

  • Stayed: August 2012, travelled with family
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2  Thank elooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 16 August 2012

Thank you for your comments your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-622-9100.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

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731 - 737 of 785 reviews

Reviewed 24 July 2012

This is the BEST Best Western! We were welcomed with enthusiasm and genuine smiles even though they were very busy. When our hotel room door stuck, the service man was there in moments to diagnose the sticking. A few minutes later, the desk clerk called us to see if everything was okay! We have traveled the world and had some experiences in 5 star hotels that were never tended to or resolved...and here, right in Placerville, we receive 5 star service at an unexpected place! A total pleasure, and I told the General Manager how great the service was!

Room Tip: Rooms near the pool are great for kids
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  • Stayed: July 2012, travelled with family
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1  Thank claygourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 26 July 2012

Thank you for your kind comments. It is such a pleasure to hear that we could make you experience here a good one. We hope to see you again when you are in the Placerville area and we thank you for your business. If there is anything else that we can do for you, please do not hesitate to let me know.


Thank You,


Terry Brown
General Manager

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Reviewed 17 July 2012

My 12 year old and I stayed here one night on our summer roadtrip. The hotel is right off US 50, but we heard no traffic noise. Beds were comfy and there was easy wifi access, which made my boy happy. The room was very clean. The breakfast selection was plentiful, with waffles, cereal, etc. and even scrambled eggs. There are tables in the lobby (Faux News on - ugh) or atrium, looking out by the flower-surrounded pool (nice!). I highly recommend the Mexican restaurant next door. The staff was very friendly and the food was great. Big margaritas for the road-weary!

  • Stayed: June 2012, travelled with family
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2  Thank steftree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 19 July 2012

Thank you for your kind comments. It is words such as yours that motivate us to keep delivering superior customer service. We hope to see you again when you are in the Placerville area. Once again thank you for your kind comments and staying with us.

Best Wishes,


Terry Brown
General Manager

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Reviewed 13 June 2012

Stayed there to attend my niece's wedding at a nearby winery. The staff was wonderful, very friendly, attentive, helped by printing out the directions to the winery.
The rooms were large, very comfortable beds, good amenities in the room. Unfortunately the insulation between floors was not good and we could hear people over head walking back and forth. We could not take a second floor room as stairs were required ( I had my mother with me ).
The breakfast options were plentiful, quality just average.

  • Stayed: June 2012, travelled with family
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3  Thank Jl-ontheroadagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 14 June 2012

Thank you for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to let us know how we are doing. We appreciate your loyalty to our brand.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2012

My wife and I stayed here two nights while visiting friends in the Placerville area. Overall, it was a great stay at a very good value. Checkin was quick and efficient. Our king room was quite spacious. Bathroom vanity is separate from shower and toilet which we appreciate and the whole bath affair was behind a wall separating it from the main room, which made it easier for my wife to continue resting with my disturbance by rising early. Hotel was very clean. Staff members i came in contact with were friendly and helpful. Some noise from the room above would come through now and again, but not terribly bothersome. Breakfast was hearty and hot - scrambled eggs (a little dry), bacon and sausage, muffins, fruit cocktail, waffles, cereal, juice and coffee, etc. It was quite fulfilling. It struck me odd that you can't enter the guest room area directly off the lobby. One must go outside and either around on one side or through the pool area as we did. A little different, but not a problem. Check out was quick. Parking is ample and free. Easy access to and from US 50. We would definitely stay again when in the area.

Stayed: May 2012, travelled as a couple
5  Thank TW3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 29 May 2012

Thank you for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to give us your feedback. We appreciate your loyalty to our brand.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2012

We stayed at a pool side room on the first floor. Our room was lovely; it had a wall fireplace; a very very comfortable bed; great pillows; comfortable chair to sit in; nice table with 2 chairs; a great patio outside the room; and a few steps to the pool and jacuzzi spa. Both the pool and the jacuzzi spa are very well maintained. All in all a very nice place to stay. There are several chairs/tables/etc. around the pool to enjoy as well.

I was also impressed with the service. The staff is all very professional and welcoming - some of the best I have seen. We stayed in our room late on one of the days we were there; housekeeping was very gracious and kind in cleaning our room as soon as we called for service. She was very nice; did a spectacular job; and made you feel special - instead of someone who asked for late services. Both check-in and check-out was amazing and friendly. We added one night when we checked in as our plans had changed; she handled this with grace and ease (and no extra time to make the changes). Check-out was very pleasant.

Morning breakfast was good. They had good scrambled eggs and bacon; make your own waffles; cereals; 4 different kinds of juices; hot coffee and tea; fruit; and muffins and more. The service again was again spectacular. We arrived about 5 minutes before closing and instead of the usual - dish up' we're closing - the staff was friendly and wonderful.

The staff is all 5 stars and amazing. Parking is wonderful. There is a Mexican Restaurant next door with good food (it also appears to be very popular as a lot of people were taking their moms out there for Mothers Day.). The restaurant is easy walking from the hotel.

In addition, there is a small exercise room and also well maintained laundry that is open from 8 to 10 each day.

As mentioned, we had a pool side room and you need to book them when you make your reservation (it costs more than the others). The other rooms are nice too. Parking is easy.

Very close to Placerville as well as Red Hawk Casino...

As its close to Tahoe also (about an hour away) it also makes for a nice one day stop to stay on your way....

There were pretty flowers planted on the property - we were there when the roses were in bloom.

  • Stayed: May 2012, travelled as a couple
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3  Thank mini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 22 May 2012

Mini,

Thank you for your kind comments. If is feedback such as yours that makes my employees and myself work that much harder to ensure every guest will have a stay such as yours. If you need anything, please do not hesitate to contact me, and we hope to see you again.

Thank you,


Terry Brown
General Manager

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Reviewed 30 April 2012

The rooms are clean, beds, linens and TV's are being upgraded. Breakfast has taken a giant step up: fresh fruit varity, belgin waffle maker, hot and cold cereals and the usual muffins and danish. The staff is extremely friendly and always helpful.

Room Tip: Most rooms are quiet except ground floor north section.
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  • Stayed: April 2012, travelled on business
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3  Thank Harold B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded 1 May 2012

Harold,

Thank you for your kind commnets. I have shared your review with my staff and we appreciate your response. If there is anything that I can be of assistance, please do not hesitate to contact me.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Placerville Inn

Address: 6850 Green Leaf Dr, Placerville, CA 95667-6228
Phone Number:
Region: United States > California > Placerville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Placerville
Price Range: £65 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Placerville Inn 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The BEST WESTERN PLUS Placerville Inn is located in the foothills of the Sierra Mountains, just off highway 50 & Missouri Flat Road, 40 miles east of Sacramento and 60 miles west of South Lake Tahoe. Placerville is famous for gold panning, white water rafting, wine tasting, fishing, hiking, winter snow sports, shopping or hunting all within a short distance. BEST WESTERN PLUS Placerville Inn is the perfect place for business meetings, retreats, seminars, family re-unions, weddings and receptions. ... more   less 
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Also Known As:
Best Western Placerville Hotel
Placerville Best Western

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