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“This place rocks...”

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HYATT house Pleasant Hill
Ranked #1 of 6 Hotels in Pleasant Hill
Certificate of Excellence
GreenLeadersBronze level
Reviewed 1 March 2014

This place is the perfect hotel. Nice pool, grill area, free food and alcohol (or it used to be), beautiful suites, huge workout area... I really loved this hotel. Wasn't far from the BART train, so we went to San Fran on the weekend.

Room Tip: Get a two room suite if you have kids.
  • Stayed: April 2013, travelled as a couple
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1  Thank rsilverton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 3 March 2014

Dear Valued Hyatt House Guest:
Thank you for your positive feedback. I am glad to learn that you had a wonderful stay and that you liked our hotel's services and amenities. We will look forward to welcoming you back for future stays. Thank you for making Hyatt House Pleasant Hill your hotel of choice.
Yours in Hospitality,
Todd Craig
General Manager

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Reviews (490)
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372 - 378 of 490 reviews

Reviewed 25 February 2014

I can't find anything to complain about for my stay at Hyatt House; it was totally superb. Rooms are clean, well ventillated (warm and cool when either is needed) and spacious. Great pool and exercize room. Wonderful breakfast buffet. Very close to freeway AND extremely reasonable prices (inexpensive, actually). If in the East Bay, it's a great place to stay (we were visiting family in Walnut Creek).

Room Tip: Our room on the second floor was great.
  • Stayed: February 2014, travelled with family
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Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 27 February 2014

Dear Valued Hyatt House Guest,
Thank you for taking the time to share your positive stay experience. I'm glad to know that you found our hotel to be a great choice and value. We'll look forward to welcoming you back!
Yours in Hospitality,
Todd Craig
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

Easy to get to, great parking, wonderful breakfast, nice big room, nice outdoor areas including a pool ... What's not to like! This hotel has been recently renovated and it looks great in all areas. My husband and I will definitely be staying here again.

  • Stayed: December 2013, travelled as a couple
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Thank SuzieQ1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 21 January 2014

Dear Valued Hyatt House Guest:
Thank you for your positive feedback. I am glad to learn that you had a wonderful stay and that you liked our hotel's services and amenities. We will look forward to welcoming you back for future stays. Thank you for making Hyatt House Pleasant Hill your hotel of choice.
Yours in Hospitality,
Todd Craig
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

Great location and easy to access freeway. The room was clean and the layout was great. We had a 2 bedroom suite, it had 2 bathrooms and a kitchenette, with a full size fridge. Across the street was a movie theater and shopping.

  • Stayed: December 2013, travelled with family
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Thank nomad1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 16 January 2014

Dear valued Hyatt House Guest:
Thank you for your positive feedback. I'm glad to learn you enjoyed your stay and found our hotel's services and amenities to your liking.
We look forward to welcoming you back net time your travels bring you to Pleasant Hill.
Yours in Hospitality,
Todd Craig,
General Manager

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Reviewed 3 January 2014

I am a Hyatt Platinum member, but this was our first time staying at a Hyatt House. We found it to be ideal for our family. We stayed in one of the two-bedroom units, so the kids had their own bedroom.
The hotel is clearly modeled on the Residence Inn model, with small kitchens and separate bedrooms. While we have stayed at Residence Inns pretty frequently, we found the Hyatt House to have better quality furniture, better design, and better breakfast.
We had a unique situation with two separate reservations for consecutive stays, and Matt at the front desk was extremely helpful in working it out for us. All of our other interactions with the front desk were similarly positive, helpful and friendly without being cloying. I had a strong sense that the personnel wanted us to have a positive experience that would make us want to return.

We had a problem with our keys when we first checked in. A maintenance worker came to our room within 5 minutes, and solved the problem very quickly. Problems come up at all levels of hotels; the difference between good and bad hotels is in how the problems are handled. This staff was really exemplary in our experience.

Room Tip: The two-bedroom units definitely give much more space for a family.
  • Stayed: January 2014, travelled with family
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Thank wheezeew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 6 January 2014

Dear Valued Hyatt House Guest:
Thank you for making Hyatt House Pleasant Hill your hotel of choice. I am pleased to learn our hotel met your needs and that our services and amenities were a plus for your family. We look forward to welcoming you back on your future visits!
Yours in Hospitality,
Todd Craig
General Manager

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Reviewed 30 December 2013

For my husband and me, staying in a Hyatt House is always a joy. The one in Pleasant Hill, California was no different. Taking advantage of the extra bed in the living room we invited our granddaughters (6 & 3) to stay with us. We had a great time; they enjoyed the pool and we enjoyed the hot tub. Everybody enjoyed the breakfast and I really appreciated the roll-in-shower, the nice bed and pillows. Wonderful hotel and not too pricey for what it offers.

  • Stayed: August 2013, travelled with family
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Thank viamalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 3 January 2014

Dear Valued Hyatt House Guest:
Thank you for making Hyatt House your hotel of choice. We are pleased that you enjoyed your stay and enjoyed the hotel's services and amenities. We look forward to the opportunity to welcome you back.
Yours in Hospitality,
Todd Craig
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

Functional and rather cramped room (not enough space for the luggage if you have two big suitcases or more) but very modern and very well-maintained. Noisy streets but it's not disturbing to sleep. Correct breakfast. Various restaurants nearby (at a walk distance).

  • Stayed: July 2013, travelled as a couple
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Thank Lapinous F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd C, General Manager at HYATT house Pleasant Hill, responded to this reviewResponded 2 January 2014

Dear Valued Hyatt House Guest:
Thank you for choosing Hyatt House Pleasant Hill for your recent stay. We appreciate the feedback and look forward to the opportunity to welcome you back.
Yours in Hospitality,
Todd Craig
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HYATT house Pleasant Hill

Address: 2611 Contra Costa Blvd, Pleasant Hill, CA 94523-4220 (Formerly Hyatt Summerfield Suites Pleasant Hill)
Phone Number:
Region: United States > California > Pleasant Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Pleasant Hill
Price Range: £125 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Pleasant Hill 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located just off Interstate-680 and minutes from Walnut Creek and Concord, the HYATT house™ Pleasant Hill hotel offers travelers access to many of the areas popular destinations, including Six Flags Discovery Kingdom, Lescher Center for the Arts, and Boundary Oaks Golf Course. This Pleasant Hill hotel is also conveniently accessible to area colleges and universities such as St. Mary’s College, California State University East Bay, and the University of California Berkeley. For business travelers, the Pleasant Hill hotel is close to the corporate offices of Bank of America, Wells Fargo, and Aetna Insurance. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
Summerfield Suites Pleasant Hill
Hyatt Pleasant Hill
Pleasant Hill Hyatt
Pleasant Hill Summerfield Suites

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