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All reviews the concierge lounge m club front desk market cafe hotel is beautiful buffet breakfast plenty of free parking shopping mall stoneridge mall free shuttle quiet location very pleasant stay rooms are nice early check workout room the east bay fire pit
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Reviewed 9 October 2017

I found when traveling to different Marriott properties, each one is completely hit or miss whether it's the hotel itself or the staff. This one hit the spot! The property was spacious, clean and more on the modern side. I was checked in by Camille, who was friendly, professional and efficient, much appreciated! The room is lovely, good sized, extremely comfortable bed, and with a huge very modern TV. Very pleasant stay in Pleasanton!

  • Stayed: October 2017, travelled solo
    • Location
    • Service
Thank J_pala21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this reviewResponded 10 October 2017

We couldn’t be happier to learn that you enjoyed such a comfortable and pleasant stay with us. Thank you for sharing such beautiful compliments for our staff as well as for our property. It would be our pleasure to welcome you back to the Marriott Pleasanton!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

So average it's painful. Average staff, average rooms, crappy wifi, worthless rewards program, and the typical "I swear we remodeled" decor (don't look closely for the signs that it is just cosmetic) making sure it's just on this side of tolerable so you don't want to murder yourself after 3 days of +$300/night. In any normal city, this is an $89/night property. Painful.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank lockedforediting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this reviewResponded 14 September 2017

We’re sorry to hear that your stay with us didn’t live up to your expectations. Our goal is always to provide our guests with a comfortable and relaxing visit, and it’s disappointing to learn that we didn’t manage to succeed this time around. We appreciate the time you took to share this feedback, and I hope you’ll consider offering us the opportunity to win back your trust. Thank you.

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Reviewed 22 August 2017

Clean rooms and great neighborhood. The hotel is beautiful. Nice breakfast area and friendly staff. Plenty of free parking available.It appears to be set up for business guests. It was relaxing and would stay here again!

Room Tip: go higher floors if you need quieter rooms
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Sridhar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this reviewResponded 25 August 2017

We’d love to see you back again at Marriott Pleasanton, Sridhar! Thanks for sharing your feedback here. It’s wonderful to know that you enjoyed the best of what we have to offer, and we will be looking forward to your next visit.

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Reviewed 20 August 2017 via mobile

Someone at the very typical Marriott with consistent quality rooms that might be just slightly tired. What makes this one different is the attentiveness and the quality of the staff. From the front desk to the concierge lounge and onto the bar they are all excellent service providers. The food at the bar is truly extraordinary for Marriott. The chicken wings or the Cobb salad are the best you can get anywhere. Make sure Marco or Kayla serve you. They are top professionals and put a rare passion into their service!!

Stayed: August 2017, travelled on business
Thank anagorski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this reviewResponded 21 August 2017

Thank you very much for sharing your feedback here! We are delighted to know that our team provided you with such exceptional service, and humbled by your kind compliments. Whether it’s greeting our guests with a smile or serving up excellent food at our on-site restaurant, it’s always a true pleasure to help you feel at home with us at Marriott Pleasanton. We look forward to your next visit!

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Reviewed 14 August 2017 via mobile

Rooms were very nice. Enjoyed the access to the concierge level. Breakfast and drinks there were convenient and good. Also, it was nice having access to a printer in there. I will stay at this hotel again if I return to Pleasanton.

Stayed: July 2017
Thank Tjacks2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this reviewResponded 17 August 2017

We look forward to having you back again at Marriott Pleasanton! It’s wonderful to learn that we were able to impress with excellent accommodations and amenities during your stay. Our business center is meant to serve as a convenient way to stay productive on the road, and it sounds like it helped you do just that! Thank you for taking the time to share your thoughts here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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