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“Still lovely but getting old”
4 of 5 bubbles Review of The Rose Hotel

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The Rose Hotel
Ranked #3 of 14 Hotels in Pleasanton
Certificate of Excellence
Pleasanton, California
Level Contributor
82 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Still lovely but getting old”
4 of 5 bubbles Reviewed 23 December 2011

We been come back to this hotel for 3years, still lovely -nice staff, good breakfast, great coffee, nice and clean room, comfy bed... But I feel like getting little older
There is tiny crack on the wall, bath tub is leaking
But defenally hidden jewel in Pleasanton area, cute little boutique hotel

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovehawaiigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
long beach, CA
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 21 December 2011

Nice hotel with character and special features. Room was lovely and bathroom even lovelier. Breakfast was quite plentiful and tasty. The lobby has a lot of charm with a winding staircase. Would love to come back when more time to enjoy it all.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lksmugsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton Abbot, United Kingdom
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 19 October 2011

A welcome oasis after so many average US hotels, a bit more expensive but good value for money, centrally situated in a superb downtown area, covered car parking, friendly staff, well appointed throughout. Good and plentiful breakfast, complimentary fruit dotted about the hotel.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank henspeckled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 10 August 2011

The hotel is lovely, with lots of nice amenities. Their website has a nice short video worth watching. Here's what is missing...I found the beds to be very firm and that lack the comfort of most 4-5 star hotels. Also, the feather pillows were extremely flat and need replacing. Finally, there is minimal dresser drawer and nightstand space, doubtfully enough for two people on a multi-night stay. While the bathrooms resemble a Four Seasons, they lacked a bathroom scale, and the towel allocation was limited. For most, the other amenities, service, nice size rooms, special touches throughout the hotel, etc. will offset these items that annoyed me. I would rate the hotel design/decor/special touches 4.5 - Close to a boutique 5.0 if the bedding were more luxurious and drawer storage added.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serendipityquest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tom w, General Manager at The Rose Hotel, responded to this review, 16 August 2011
Guest comments are a great tool to use for improving customer service and we appreciate receiving them. Regarding this review, we can solve the issues of additional towels and storage space on request to the front desk. However, the bedding is a little more difficult as our standard is a firm mattress which seems to suit most guests. We can provide alternative pillows but I'm afraid we can't alter the mattress. Hopefully the other amenities overcome this issue and look forward to serving this guest in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pleasanton, California
2 reviews
5 of 5 bubbles Reviewed 30 July 2011

My wife and I stayed at the Rose Hotel in downtown Pleasanton, It is a European type small hotel. The rooms are very well decorated and nicely maintained. They have a very nice breakfast in the morning.
This is a great place to celebrate a special occasion or a weekend getaway.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jpaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 July 2011

NYC would easily pay $5-700 for a room like this and not get service this good. Rooms fabulously appointed with a hint of patina all solid wood furniture and construction. Bathrooms are very well appointed. They even supply candles. Great happy hour in the comfortable lobby. Breakfast buffet is more than ample. Lots of restaurants within walking distance.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Totality01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 June 2011

We stayed at The Rose Hotel during a recent trip to California for college visits for my daughter. While Pleasanton is quite a distance from the Bay Area in traffic, it's nice to stay in a place that feels a little smaller and less busy. The beautifully appointed hotel provided cookies each evening as well as other treats scattered around the lobby. The ladies at the desk were beyond helpful providing us with directions, menus and restaurant recommendations, and friendly service. The morning we left we needed to be at the Oakland airport by 5:00 am and were going to miss out on eating Breakfast, but the woman at the desk kindly made sure we had more than enough to eat, not wanting us to leave hungry. At the top of the elevator the hotel had a basket of fresh fruit as well as granola bars. Their small exercise room was lovely with televisions for all of the treadmills and ellipticals. Our room was fantastic and included French press coffee as well as a huge selection of tea. Each evening the hotel provided a turn down service complete with chocolates. Service and attention to detail are the stars at The Rose and they provide five star service and accommodations without the feeling of a huge impersonal luxury resort. I sure didn't want to leave and would go back in a heartbeat.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelqueen49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Rose Hotel

Property: The Rose Hotel
Address: 807 Main Street, Pleasanton, CA 94566
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Pleasanton
#1 Business Hotel in Pleasanton
#2 Family Hotel in Pleasanton
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Rose Hotel 4.5*
Number of rooms: 34
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Also Known As:
Rose Hotel Pleasanton

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