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“Great and Resonable Room” 3 of 5 bubbles
Review of Larkspur Landing Pleasanton

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Larkspur Landing Pleasanton
Ranked #8 of 14 Hotels in Pleasanton
Certificate of Excellence
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great and Resonable Room”
3 of 5 bubbles Reviewed 28 May 2014

We needed a room and it was late. We found this hotel - very clean, and very reasonable. The clerk was most helpful with recommendations and directions to some restaurants. I just wish we were there longer to enjoy all the amenities - the pool looked very inviting.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelbug4887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 5 June 2014
Thank you for your review on Trip Advisor! I am glad that we were able to accommodate you during a time when most of the local hotels were filled up. We appreciate your business and hope to accommodate you during your next visit to the Pleasanton area. I am also happy to hear that you took recommendations from our knowledgeable staff at the front desk. They truly have the best suggestions!
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187 reviews from our community

Traveller rating
    84
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    31
    9
    14
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
201 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

Stayed here on a business trip and was pleasantly surprised. It was my first stay at a Larkspur landing and I would surely choose them again. The lack of a Restaurant and Pool did not influence my stay at all.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Frank_Frambach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 5 June 2014
Thank you for taking the time to review our hotel, we truly appreciate your feedback. I am so glad to hear that you enjoyed your stay with us, and we look forward to accommodating you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 10 May 2014 via mobile

This hotels identity seems conflicted. It's not sure if it wants to be an upgraded hotel or a hostel.

Updated exterior and lobby, the lobby is very cozy. Rooms are partially updated.

Each room has a kitchen with outdated cabinets and stove.

Been here twice now. It's a good value that comes with problems.

Know the Internet price as they may try to gouge you if you are a walk in as we were. I was told several different rates but fortunately i had evidence of the online offer and was given that price. Although i told them two nights they checked me in for only one that I didn't know at that time. Although it was clear we didn't clear out they rented the room and we ran into the renters as we came to our room.

On our second visit they lost my reservation and had to get a one bedroom. 30 minutes after settling into the room, a family tried to enter. They rented the room to someone else. Had to get new keys.

Expect lots of long lasting cooking aromas. Our room smelled of curry and other strong spices.

The fitness center is clean and offers Life Fitness elliptical, treadmill and universal gym.

They offer free breakfast with an array of fruits breads and cereal.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 5 June 2014
Hi Mark,

Thank you for taking the time to review your recent stays with us here at Larkspur Landing. We appreciate your business, and are glad to hear that the majority of your experiences with us were positive. We do apologize if there was any confusion regarding our online vs. walk in rates. We suggest that our guests make their reservations in advance in order to receive the best possible discount online or by calling the hotel directly. I also sincerely apologize for our mistake in not offering you the original room type that you booked with us. This is not acceptable and I hope that we are still able to accommodate you in the future with a seamless and comfortable stay. Thank you again for your review, the feedback is much appreciated.
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Fresno, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

Comfortable accommodations at Larkspur Landing - Pleasanton. The property is quiet, clean and well-maintained and the service is very good. Room was modest in size but had all the amenities needed, including free wifi, iPod dock, and DVD player (with selection of movies available at the front desk). Free basic breakfast and easy access to the freeway. Would definitely stay again.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RaisinCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 30 April 2014
Thank you so much for taking the time to review our hotel. We are very glad to hear you enjoyed the accomodations, and took advantage of our various amenities. We truly appreciate your business, and look forward to welcoming you back to the Larkspur Landing Pleasanton very soon!
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San Diego, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

I knew we would stay in the area but did not have reservations anywhere. First checked at a hotel across the street. $200 and no breakfast. I'm traveling with teenagers, so free food is a plus! I called here, was able to get a MUCH better rate, plus a very nice breakfast buffet in the morning. Very spacious - a separate room for me! A DVD library for the kids, free wi-fi, cookies in the evening. Very nice, clean, friendly staff, everything I would want. I will definitely stay here again when in the area.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AndreaPMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 16 April 2014
Thank you so much for your review on Trip Advisor! It is wonderful to hear you took full advantage of our great amenities, from breakfast to our complimentary DVD library! Traveling with teenagers can be demanding, and we are here to make it as seemless and comfortable as possible. We look forward to accomodating you and your family again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corning, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

My husband and I stayed here for 3 days over Christmas. There were 2 rooms. The bedroom had a bed and television, while the main room contained living area, kitchen bar and kitchen complete with dishwasher and full size fridge. We chose Larkspur so that we would have an "apartment" for visiting friends over the holidays. The place is big enough to have guests visit, and the furniture is nice, the rooms are clean. The bed was comfortable. There was no outside noise to keep me awake. The price was VERY reasonable. We actually paid less than where we usually stay, and this place was as nice.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Katherina59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 13 March 2014
Thank you for taking the time to write your fantastic comments on Trip Advisor! We certainly appreciate the feedback and the kind words about our hotel. We absolutely strive to offer the best customer service, clean rooms, and relaxing atmosphere for our guests and I am so happy to hear you had that experience. We look forward to accommodating you again, on your next visit to Pleasanton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pleasanton, California
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 7 March 2014

We needed to stay locally overnight and chose this hotel based on other Trip Advisor reviews. The staff was very nice. The outside of the hotel and the lobby were very inviting, but I felt this did not not carry over to the rooms. We had an executive suite, which had a full kitchen (probably very convenient for an extended stay). The room simply seemed a little dingy and when we went to make up the sofa bed for the children, we were directed to sheets in the closet that were simply wadded into a ball. Hard to tell if clean or not, but the staff provided new ones cheerfully. Was simply not a favorite of mine.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ACEP925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel I, Director of Sales at Larkspur Landing Pleasanton, responded to this review, 10 March 2014
Thank you for sharing your candid feedback, we truly appreciate your taking the time. I am so sorry to hear that our hotel did not meet your standards in accommodations, as we strive to ensure each guest is fully satisfied and taken care of. As you mentioned, we do truly have a fantastic and friendly staff and am sorry to hear the rooms at the property did not meet your expectations. We are in the process of researching what happened in regards to your sofa sheets, as this is by no means a standard. Each room should have a clean and folded sofa-pack in the closet and we will use your feedback to ensure this does not happen to another guest. If we can do anything to make up for your experience, I encourage you to reach me directly at anytime: lingle@larkspurhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Larkspur Landing Pleasanton

Property: Larkspur Landing Pleasanton
Address: 5535 Johnson Drive, Pleasanton, CA 94588
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Business Hotel in Pleasanton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Larkspur Landing Pleasanton 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Larkspur Landing in Pleasanton, California continues to provide excellent accommodations to business travelers and vacationers alike. Convenience is key when it comes to Pleasanton Lodging and The Larkspur Landing is located just off of Interstate 580 and is one of the few hotels in Pleasanton within close proximity to corporate offices of businesses such as Oracle, AT&T, Roche, PG&E, Front Range Solutions, Safeway, Sybase, ChevronTexaco, Workday and Kaiser Permanente. On your next trip to Pleasanton, California, consider The Larkspur Landing! ... more   less 
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Also Known As:
Larkspur Landing Pleasanton Hotel Pleasanton
Larkspur Hotel Landing Pleasonton
Larkspur Hotel Pleasanton

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