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Courtyard Pleasanton
Ranked #8 of 14 Hotels in Pleasanton
Certificate of Excellence
Richmond, Virginia
Level Contributor
293 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Great place to stay”
Reviewed 25 April 2014

Stay in this hotel for leisure and business. From the time I walked in to the hotel, the staff made me feel like at home. Very friendly and polite, I immediately got the room I need. The next day, since we have another reservation for business, the room was made available early, so I can enjoyed the rest of my day in San Francisco without worrying about checking inn again. Breakfast were delicious, and fresh, staff service was good and prompt. Checking out not a problem, room was clean and spacious. Overall, it was a good stay.

Room Tip: I have the ground floor room, no issue
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deb-5584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 28 April 2014
Thanks for you kind comments. Our staff works hard to make sure every guest is taken care of and all of their needs are met.

Please come stay with us again.
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153 reviews from our community

Traveller rating
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    28
    12
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
  • German first
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  • Any
English first
Salem, Oregon
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 April 2014

I stay here for a overnight stay to start off my balcony didn't have any chairs and/or a table. Having a balcony at a hotel is always a plus but it would of been nice to have a place to sit. Also it would of been nice to have a second ice machine on my floor. My room was at the end of the hallway and the ice machine was at the other but considering that was the worst "experience" it was a great stay.
Checking in was a breeze with GREAT customer service and the lobby area was extremely nice with a bar/restaurant area and plenty of seating including outdoor seating. The pool/patio area was a great size a very quiet. Also the only way to get into that area you had to be a guest which is very safe.
The surrounding area didn't have to much to choose from but for those looking for places to eat there was two different restaurants that had "basic" food. Also another restaurant just short drive away and also the freeway was only about a mile away.
The room was a great size with a desk for business related people and a two person couch. The TV was a great size that can be moved around so depending on where you are in the room you can move it so you can see it. The balcony was small and the view from my room (353) was of the backside of the parking lot, somewhat busy street and a few business buildings.
For those wanting a business related hotel or just a overnight stay this is a great choice. There are places to shop and eat but it is a short (approx. 15 minute) drive down the road. Courtyard by Marriott never disappoints for those looking for a great place to stay

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwsaturn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 7 April 2014
Thank you for choosing the Courtyard. Business or pleasure there is always something here in Pleasanton for everyone. We would be happy to suggest local restaurants or utilize our interactive GoBoard to locate nearby ammenities.
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Madison, Wisconsin
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 9 March 2014

This hotel was remodeled not too long ago and it definitely shows when you stay there (and in how the reviews are a lot more positive recently). The room furnishings were nice and the lobby was very attractive with lots of space. All of the staff I interacted with were very friendly. The view from my room was of the courtyard which has the pool and is a nicer view than the usual parking lot view you have in most hotels. All in all a very nice hotel that had everything I needed and wanted.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScubaBucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 17 March 2014
Thank you for your comments and we are glad we enjoyed your stay. I have shared your comments with our staff, as they always work very hard to make our guests feel welcome.
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Chandler, AZ
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 February 2014

While updated, this was overall a pretty average Courtyard. Platinums get an arrival gift, an upgrade means top floor, and there is no free breakfast -- although the pricey breakfast options are quite tasty and convenient.

I stayed here for a couple of nights on business. You can hear a lot of hallway noise starting about 6am.

Location is good as it is close to the highways with plenty of chain restaurants within walking distance. Stoneridge Mall (where there's a Cheescake Factory and California Pizza Kitchen) and downtown Pleasanton are a short drive away.

Room Tip: Choose a top floor room.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sad69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 26 February 2014
Thank you for your feedback, we are glad you enjoyed your stay. Starting in March Platinum members will receive both bonus reward points and a market/starbucks gift.

Hope to see you again soon.
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Southern California
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 February 2014 via mobile

I have avoided this hotel thinking it was still old and dingy but was pleasantly surprised!! The lobby has been fully renovated with the signature Courtyard layout. The Cafe was excellent and so convenient as they served meals till late. Breakfast was very good and a breeze. Staff was friendly and quickly checked me in.
Hallways are still outdated as well as the elevator, and I guess the walk to the room counted as a bit of exercise. Rooms were upgraded too and included WIFI connection unlike the Marriott Pleasanton. Not as nice but this property is a great value!! Location is perfect - mall is around the corner, lots of restaurants in the area and easy to hop on to the freeway.
Will definitely be back!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoCaMOMof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 10 February 2014
Thank you for your comments and we are glad you enjoyed your stay!

Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
96 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 January 2014 via mobile

Stayed here in Jan. Fairly basic place but clean and tidy.

Pro's:

-Close restaurants and bars
-Good desk and wifi
-Small gym and outdoor pool

Cons:

-Hotel bar and restaurant poor

Would stay again if here on business

Stayed January 2014, travelled on business
Helpful?
Thank j e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 22 January 2014
Thank you for choosing the Pleasanton Courtyard. Not sure of what dates you stayed, however the week of January 13 we did add and additional Eliptical trainer, Recumbant bicycle and 2 fitness balls to our expanded fitness room.

Hope you choose to stay with us again.
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Rancho Santa Margarita, California
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 December 2013

Booked the room through my Southwest airlines flight reservations and got a good price compared to other internet sites. Stayed for work plus a visit to see grandma and great grandparents. The room and beds were clean and comfy. The bathroom was also clean with no problems. The wi-fi worked well, there's small but decent gym, and their Bistro has a Starbucks counter. I could hear the person above us walking around, but it was minor. Even with plenty of restaurants next door the general area was quiet. Easy access to the highway, shopping, restaurants and sports bars to catch a game. It was too cold to try the pool, but maybe next time. I'd recommend this place if staying for business or in town for a short visit.

Room Tip: Ask for upper floor to avoid hearing the footsteps from the room above
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MZMZKZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLowe, General Manager at Courtyard Pleasanton, responded to this review, 3 January 2014
Thank you for your review, we are glad you enjoyed your stay. We recently expanded our exercise room (double the size) and are awaiting the delivery of additional equipment. We hope you can come back and visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Pleasanton

Property: Courtyard Pleasanton
Address: 5059 Hopyard Rd, Pleasanton, CA 94588-3301
Region: United States > California > Pleasanton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Pleasanton
#7 Business Hotel in Pleasanton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Pleasanton 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Pleasanton Hotel Pleasanton
Pleasanton Courtyard
Pleasanton Marriott

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