We found the hotel to be clean, the staff friendly and helpful, the breakfast was good and actually better than some other hotels where you would expect more. We really have no complaints. The fact that the hotel is within walking distance of the BART station, Hertz, and many restaurants and fast food places was a real perk for us. We could have stayed at the Livermore Best Western for a cheaper room rate but I'm so glad I chose Pleasanton Inn. Turned out to be the best experience for our needs.