We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PLUS Pleasanton Inn
Ranked #6 of 14 Hotels in Pleasanton
Seattle, Washington
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Staff”
4 of 5 bubbles Reviewed 28 August 2014

We arrived very late and the man at the front desk was super friendly and helpful despite the late hour. The room was nice and big and the property is right off the highway and next to the BART station. If you are a light sleeper, you may notice the noise. There was a decent breakfast in the morning as well. This is a good place to stay if you are heading into or out of the bay area. It is

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank rider1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

272 reviews from our community

Traveller rating
    83
    94
    64
    22
    9
See reviews for
68
60
21
92
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Salt Lake City, Utah
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

We happened on this hotel while driving into the Bay Area. We stopped for some directions and were offered a room at a better rate than we would have had. The rooms were clean and spacious, very comfortable hotel. We found the staff to be extremely helpful and friendly, from the desk, Dave and Kathy, to the breakfast gal (her name slips my mind and she was my favorite- sorry)! and the housekeeping staff and all others who helped us with our plans to tour the area. We had a great experience, loved the location to the BART (just down the street within walking distance) and location to the shops and restaurants. Improvements: Need more breakfast space, maybe a few more fruit and pastry/bread options, but those are minor things. I would definitely stay here again. :)

Room Tip: I would choose a room away from the interstate and busy road area.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank vjeric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonora, United States
1 review
5 of 5 bubbles Reviewed 21 August 2014

I stayed here for 3 nights due to my husband having surgery in Pleasanton. When I told the staff why I was there, they immediately gave me a better rate. I guess they had a contract with the hospital, because it was only within 10 minutes of the hotel. They were very pleasant and helpful, even when my key card failed to work the second day. I would recommend this hotel.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redding, California
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Comfortable & clean room. Friendly and helpful staff. It was the least expensive of the BW Plus in the area. Close to restaurants and the freeway. Only problem is that it is hard to find. Don't follow your GPS if it takes you back onto the freeway. Take the street before Hopyard. :-)

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review, 20 August 2014
Dear Carol,

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us. We hope to see you again sometime here in the near future.

Best Regards
Tim Simpson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magalia, United States
Level Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

We had an afternoon party to attend, and the hotel let us check in early, which was greatly appreciated. The bed is comfortable, and we had a chance to use the pool. We had friends who stayed there also, and the hotel kindly gave us rooms close to each other.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review, 14 August 2014
Dear Stephen A.,

Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN Plus Pleasanton Inn we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed.

Thank you
Best Western Pleasanton Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 August 2014

Conveniently located at the cross section of Interstate I-580 and I-680 with Free Overnight Parking. Within walking distance of a BART station for access into the City of SF and surrounding area. Note that because of proximity to the Interstate, some of the rooms can be noisy at night.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank wbshoaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review, 14 August 2014
Dear wbshoaf,


Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Plus Pleasanton Inn takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. We hope to see you again in the near future.

Best Regards
Best Western Plus Pleasanton Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Rock, Canada
Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 5 August 2014 via mobile

We are confirmed Best Wesyern travellers and this one is LOUD. Right on the freeway. The bed was uncomfortable and the breakfast not up to Best Western standards. The pool area is nice....but your view, starring across the pool, is an on ramp to Hwy 580....not great.

And the staff are kinda brutal. I showed up at 5:50 am to just grab a coffee and the hotel's lobby was locked up and the staff wouldn't let me just grab a caffeine...cause god forbid, I might grab a muffin 10 minutes before breakfast officially started.

Stayed August 2014
Helpful?
1 Thank Laura14429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasantoninn, General Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review, 9 August 2014
Dear Laura,


Than you Laura for taking the time to provide your feedback about your experience at the property. It appears as though we failed to provide stellar service and accommodations for your needs. We apologize that we were unable to accomplish satisfactory results for you and we strive to improve on the deficiencies that you outlined in you review.
We currently are in the process of planning a renovation on our doors and windows to help alleviate the road noise that comes from the I580. As for the breakfast, we have set breakfast hours from 6:30 to 9:30 every morning, and in the event you need some coffee before hand we provide in room coffee makers for your convenience. I hope that you can allow us another opportunity to provide superior customer service and accommodations.
Sincerely Yours
Tim Simpson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pleasanton hotels
0.1 mi away
Four Points by Sheraton Pleasanton
0.1 mi away
Larkspur Landing Pleasanton
Larkspur Landing Pleasanton
#8 of 14 in Pleasanton
4.0 of 5 bubbles 189 reviews
1.7 mi away
Pleasanton Marriott
Pleasanton Marriott
#4 of 14 in Pleasanton
4.0 of 5 bubbles 311 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
DoubleTree by Hilton Hotel Pleasanton at the Club
1.7 mi away
Residence Inn Pleasanton
Residence Inn Pleasanton
#5 of 14 in Pleasanton
4.0 of 5 bubbles 204 reviews
0.8 mi away
Hyatt House Pleasanton
Hyatt House Pleasanton
#2 of 14 in Pleasanton
4.5 of 5 bubbles 350 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Pleasanton Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Pleasanton Inn

Property: BEST WESTERN PLUS Pleasanton Inn
Address: 5375 Owens Ct, Pleasanton, CA 94588-3336 (Formerly Ramada Inn)
Phone Number:
Region: United States > California > Pleasanton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pleasanton
#3 Romantic Hotel in Pleasanton
#8 Business Hotel in Pleasanton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Ebookers, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN PLUS Pleasanton Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing