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“Best Western at it's best....”

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Best Western Stagecoach Inn
Ranked #1 of 2 Hotels in Pollock Pines
Certificate of Excellence
California
Level Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Best Western at it's best....”
Reviewed 25 March 2013

BW has three levels of hotels, BW, BW Plus and BW Premier. This hotel has to be the nicest (all around) regular BW that we've ever stayed at!

The surrounding atmosphere of Pollock Pines is set in the tall thick pines of the western slope of the Sierra Nevada Mountain range, just a little ways off US-50. The property is landscaped with natural plants and is very appealing.

The hotel itself is spotless outside as well as the office, breakfast are and the room. Each room has a patio or balcony. Our room had double vanity also. The breakfast area had the typical BW fare however, the room is very comfortable and relaxing....not crowded like many are.

They have a pool (no hot tub) that's very nice looking however, it's not heated and so it was to cold.

The rooms have a microwave, refer, hair dryer, etc. A Pepsi machine as well as an ice machine was located downstairs in the corner. Again, this property is very neat and clean and very well maintained.

  • Stayed March 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JCZhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, Manager at Best Western Stagecoach Inn, responded to this review, 27 March 2013
Thank you for taking the time to review of your recent stay. We really appreciate for your good comments which we can be encouraged to improve and serve better. We hope you would stay at Best Western Stagecoach Inn again when you will visit our town, Pollock Pines, Ca.
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147 reviews from our community

Traveller rating
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    43
    16
    4
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Francisco
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2013

The initial impression was very good. Friendly knowledgable staff, nice and clean rooms. I would give 3 star until I had to turn on heating. The heater was extremely noisy. Even worse, it turns on and off to maintain the temperature. At night I had a feeling that jet aircraft was taking off every hour right from my room.

If you stay in summer and don't need heater or AC your experience may be much better. However, during winter I feel this property is too overpriced, and you cannot get a good sleep. You may get much better deal in Placerville, just several miles away.

Room Tip: Don't stay in winter or use air plugs.
See more room tips
  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whale271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, Manager at Best Western Stagecoach Inn, responded to this review, 27 February 2013
Thank you for taking the time to review of your stay. We appreciate your comments, and we will try to fix. We hope you will stay with us again the next time you are in Pollock Pines, CA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SANTA CRUZ
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 February 2013

We needed two rooms for an over nite before skiing at Sierra the next day. We started looking
at reviews on closer hotels, but the reviews scared us off. Booked the rooms at the Best Western Stage coach Inn Pollock Pines and were glad we did. For $ 89.00 we had large clean rooms, Big
TV and lots of hot water. The free breakfast the next morning was great with lots of variety. Thank You TripAdvisor for steering us to the perfect accommodations.

Room Tip: The Hotel is in a quiet neighborhood so all rooms seem OK.
See more room tips
  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammy778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, General Manager at Best Western Stagecoach Inn, responded to this review, 9 February 2013
Thank you for your kind comments regarding your staying at our property. We appreciate your patronage and hope you will stay with us at Best Western Stagecoach Inn the next time your are in Pollock Pines. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cali
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 November 2012

We went to Pollock Pines to visit family for Thanksgiving and booked this Hotel through Priceline, when we had checked the clerk gave us a smoking room (very heavy cigarette smell) so My husband ask him if we can get a non-smoking room (since we have two small children and requested it on priceline) He told us no because they were sold out.. so we began to tell him theres no way we're going to sleep in that room.So he said then if u dont like it go somewhere else,thats what happens when u book through priceline!We go back to the room noticing theres like 6 cars in the parking lot and were in the middle of the sticks, how is it SOLDout??Priceline had already charged our card so we were kinda stuck there,priceline even tried calling the manager to help the situation and still he didnt care, Needless to say we had to stay 3 nights in that heavily smoke infested room and the way they made us feel is because we booked through priceline we got the worst room in the house!! My kids had sore throats, didnt sleep well..it was a horrible expereince for our family vacation :(

  • Stayed November 2012, travelled with family
    • Value
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Helpful?
1 Thank chasof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, General Manager at Best Western Stagecoach Inn, responded to this review, 30 November 2012
Thank you for your review concerning your stay at the Best Western Stagecoach Inn.
I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience of your stay during the busy Holidays. Your smoking room was the very last room sold out through the Travel Agency. Please accept my apology for your inconvenience again.
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Carson City, Nevada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 October 2012

I've stayed in alot of Best Westerns over the years and this is one of the nicest. I paid $100 a night for a spacious room with a king bed. Pretty good value. The room was emmaculate, very well appointed, all modern conveniences, well mantained and very comfortable. Each room has its own private balcony with chairs. Nice touch. The exterior appearance of the Inn is very attractive and blends well with its surroundings. This motel is very clean and very well maintained inside and out. Also, the location of this Inn is very convenient and easy to access.

I had a very comfortable stay and I will definitly stay here again.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cyclefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, General Manager at Best Western Stagecoach Inn, responded to this review, 7 October 2012
Thank you so much for your review regarding your recent stay at Best Western Stagecoach Inn in Pollock Pines, CA. Your business and review are very important to us and We really value for your feedback. Your good review is not only to enclurage us but also to deliver better service for our future clients. We look forward to serving you again in the future. Thanks again.
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Van Nuys CA
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 September 2012

We chose this hotel because of the Apple Mt. Golf Course which is nearby. Check in took a little while while we tried to track down the check in person who was friendly and helpful. It appears the this hotel is run by a husband and wife team and one person to clean rooms. Rooms were neat and clean, private patio over looking an over flow parking lot and the forest. Breakfast was just mediocre at best. If your traveling highway 50 and it's getting late this is a good stop for the night. Don't plan to do any thing but spend the night because there is nothing to do in Pollock Pines. We had dinner at the (Historical Poney Express Stop) Sportsman Hall which is west of the hotel and it was good.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryVanNuysCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, Manager at Best Western Stagecoach Inn, responded to this review, 27 September 2012
We really appreciate for your review regarding your recent stay at our family operated property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, You are helping us deliever a good experience for you and other guests in the future. Thank you again for your review,
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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2012 via mobile

Loved the place. In the pines, which smell fantastic. Room was very clean and absolutely no stains or cracks in the tub caulking. The whole place looks like it was just remodeled
The staff is very friendly and helpful and made us feel very welcome.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 12345999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert C, Owner at Best Western Stagecoach Inn, responded to this review, 18 August 2012
Thanks for your review regarding your recent stay at Best Western Stagecoach Inn in Pollock Pines, CA. Your business is very important to us and we value your feedback. By your reviewing about your stay at our property helping us deliever a superior experience for you and other guests in the future.
Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Stagecoach Inn

Property: Best Western Stagecoach Inn
Address: 5940 Pony Express Trl, Pollock Pines, CA 95726-9785
Phone Number:
Region: United States > California > Pollock Pines
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pollock Pines
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Stagecoach Inn 2.5*
Number of rooms: 26
Reservation Options:
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