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“Great Value, Comfortable and Large Rooms”

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Sheraton Fairplex Hotel & Conference Center
Ranked #1 of 15 Hotels in Pomona
Certificate of Excellence
Reviewed 16 March 2009

My boyfriend and I stayed here on a Friday and Saturday night. We're pretty proud of our decision! We were in Pomona for my cousin's wedding and chose this hotel due to it's proximity to the reception location (Mountain Meadows Golf Course). The hotel was less than 2 minutes down the road!

We had a King bed room that was so large. The pictures on the hotel's website were exactly how the room looked. We loved the size of the suite, the sliding doors that divided the sleeping room from the living room, a bar area with microwave, coffee maker, refrigerator, and sink, the vanity/sink area, and seperate toilet and shower room. We disliked the lack of light in the toilet room and it smelled slightly of mildew. We really couldn't get over the size of the room! The bed was extremely comfortable, the walls were thick and we couldn't hear a thing, also the couch and chair were comfortable and the sofa also turned into a fold out bed!

The price was awesome- 118 (with tax), we used our AAA card, and booked it through the hotel's reservation line. The surrounding hotels are in not-so-nice areas and are motels. We couldn't be happier with this hotel. Should we ever need to stay in this area again, we will stay at the Sheraton!

  • Stayed: March 2009, travelled as a couple
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Thank srfangel33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GilbertGM, John Gilbert, General Manager at Sheraton Fairplex Hotel & Conference Center, responded to this reviewResponded 14 June 2009

Dear srfangel33,

Thank you very much for your positive and detailed feedback regarding your recent stay with us. I appreciate that you took the time to provide these courteous and constructive comments.

At the Sheraton Fairplex, we strive to provide our guests with enjoyable and memorable experiences and I am delighted that we exceeded your expectations. In regards to the lighting and smell, we have immediately implemented actions plans to improve these issues.

Again, thank you for your time and kind remarks. We hope to see you again in the near future.

Warm Regards,
John Gilbert
General Manager

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337 - 343 of 396 reviews

Reviewed 6 March 2009

I'm a professional and enjoy my room stay at the Sheraton Suites Fairplex. The staff extremely professonal and courteous.

  • Stayed: February 2009, travelled on business
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Thank regghie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GilbertGM, John Gilbert, General Manager at Sheraton Fairplex Hotel & Conference Center, responded to this reviewResponded 14 June 2009

Dear regghie,

Thank you very much for taking the time to write these positive comments about your recent stay with us. At the Sheraton Fairplex, we strive to provide our guests with warm and comforting hospitality and I am pleased that we met your needs during your stay. Again, thank you for your time and your kind words. We look forward to seeing you again soon.

Warm Regards,
John Gilbert
General Manager

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Reviewed 2 March 2009

62 years old. Stayed in many a hotel over the years. This place ROCKS! Beautifal room, friendly staff, great ameneties. We had reservations for Friday and Saturday nights, but had to cancel Friday due to to a work problem. Arrived at 11:00 AM Saturday and asked the desk clerk when we could check in. What a pleasant surprise when she checked us in right then and there. I didn't expect that. The room was VERY clean, Nice furnishings, 2 large TVs. And the bed....WOW. Best hotel bed I have ever slept in. If you need a hotel anywhere in this area, this is the place to stay.

  • Stayed: March 2009, travelled as a couple
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Thank Watermaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GilbertGM, John Gilbert, General Manager at Sheraton Fairplex Hotel & Conference Center, responded to this reviewResponded 14 June 2009

Dear Watermaster,

Thank you very much for your positive comments about you recent stay with us. I will enthusiastically share your kind words with the entire Sheraton Fairplex team.

At the Sheraton, we pride ourselves in providing our guests with enjoyable and memorable experiences. In regards to your stay in particular, although our check-in time is at 3pm, we always make a great effort to check guests in early when requested. I am pleased that we were able to assist you in this manner and that we exceeded your expectations.

Thank you again for taking the time to provide this feedback. We look forward to seeing you during your next stay with us.

Warm Regards,
John Gilbert
General Manager

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Reviewed 22 February 2009

I highly, highly recommend this hotel. Everything was top-notch -- the room, the staff, the ambiance. The restaurant was outstanding -- and very reasonably priced. A very family-friendly option.

  • Stayed: February 2009, travelled with family
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Thank ks0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GilbertGM, John Gilbert, General Manager at Sheraton Fairplex Hotel & Conference Center, responded to this reviewResponded 14 June 2009

Dear ks0,

On behalf of the Sheraton Fairplex, I would like to personally thank you for the positive and courteous comments you wrote about your previous stay. At the Sheraton, we pride ourselves in providing our guests with warm and comfortable hospitality and I am delighted that you experienced this during your stay with us. Thank you for taking the time to provide this feedback and we hope to see you again in the near future.

Warm Regards,
John Gilbert
General Manager

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Reviewed 19 January 2009

Great rooms very comfortable and I enjoy staying here. It is a good location and they have a nice restaurant. The only downside is the small pool. Would recoomend this location very highly especially for the price.

  • Stayed: March 2007, travelled on business
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Thank Stevied888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GilbertGM, John Gilbert, General Manager at Sheraton Fairplex Hotel & Conference Center, responded to this reviewResponded 14 June 2009

Dear Stevied888,

Thank you very much for taking the time to provide these positive remarks about your stay with us. At the Sheraton Fairplex, we pride ourselves in our warm hospitality and comforatble atmosphere and are delighted that you enjoyed your stay. In regards to the the pool, I apologize if the size of our pool did not meet your needs but for a property of our size, our pool does meet necessary Starwood measurement requirements. Again, thank you very much for your wonderful comments about our hotel and we hope to see you again soon.

Warm Regards,
John Gilbert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2008

I spent one night at the Sheraton in Pomona and it was a good experience. I had no reservation when I arrived at 1pm, however a room was available right away - check-in went extremely fast.

The room was perfect and very clean, it featured two TV's, a working desk, couch and a coffee-maker. The bed was extremely comfortable, felt like heaven. Bathroom was also nice, however the shower curtain had a unpleasant smell. The view from the room was nice, it was overlooking a park.

I used the internet connection, they charge 10$ for 24hours which is a little bit expensive in my opinion - but it worked well.

I would stay there again anytime!

  • Stayed: October 2008, travelled on business
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Thank magician84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2008

This hotel rates a 10 out of 10 for friendliness and service. Everyone here is smiling, courteous, and genuinely interested in making your stay wonderful.

The suite had adequate space, the king bed was comfortable, the room was quiet, and was very clean. There was ample free parking. The only extra charge was $10 for internet access.

The waitress, Jessica, at breakfast was extremely accommodating. The food was OK.

This was a very, very pleasant stay. Congratulations to a staff that understands what the word hospitality means.

  • Stayed: August 2008
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Thank thumbsupordown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 W McKinley Ave, Pomona, CA 91768-1635
Phone Number:
Region: United States > California > Pomona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Pomona
Price Range: £142 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton

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