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All reviewsmilitary personnelevening reception and breakfastshort walk to the beachchannel islandsthe breakfast arearooms are quietdaily breakfastbreakfast staffnice featurerefrigerator and microwavehot breakfastlarge roomthe entire stafffollowing morningcomfortable staya nice place to staythird floor
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Reviewed 10 October 2013

We needed a place to stay for the one night as we were travelling north from Los Angeles- this was perfect, The hotel was a real surprise as I dont normally choose Holiday Inns. This had recently been renovated and due to great TA comments, we decided to give it a go. We were pleasantly surprised. The decor was really nice and the rooms were tastefully decorated with very comfortable beds and everything you need. The staff were friendly and a special mention to Michael who made us feel very special and welcome. In fact we I popped in to take a look at the room to compare it with another hotel, he did such a good 'sales pitch' we couldnt resist and glad we didnt as we was so right, the restaurant he recommended was also good. Breakfast was adequate and I would stay again if I was in that area. I loved the late checkout time of 12 noon- means you can sleep in and take your time

  • Stayed: October 2013, travelled as a couple
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Thank TrishyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruben F, General Manager at Holiday Inn Express Port Hueneme, responded to this reviewResponded 18 October 2013

Dear Trishy Auckland,

Thank you for taking the time to share your comments about the hotel and
the many things we have to offer. We at the Holiday Inn Express appreciate
your business. We look forward to assisiting you in the near future.

Ruben Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

It was the end of a three week touring holiday and we were making our way back to LAX. We picked this hotel based on the TA reports and were not disappointed. It is tucked away a block away from the beach in a quiet location yet close to shops and restaurants. Helpful staff and well-maintained breakfast buffet. The room was clean, as was the rest of the hotel. We even had quiet air-con !

Whilst Port Hueneme has only a limited amount to offer, the location is good for Oxnard, Ventura, Santa Monica and some of the inland towns.

A comfortable place to stay.

  • Stayed: October 2013, travelled as a couple
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Thank BigBunny24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruben F, General Manager at Holiday Inn Express Port Hueneme, responded to this reviewResponded 22 October 2013

Dear BigBunny24,

We at the Holiday Inn Express appreciate your comments about our hotel and the many things we have to offer.We look forward to assisting you in the near future.

Ruben Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

HIE in Port Hueneme is a hidden gem! My husband and I flew in and out of LAX with a vacation destination of Santa Barbara, CA. We like to stay in a central location and travel to different cities. Port Hueneme is approximately equal distance to LA and Santa Barbara; perfect for us. I was told that it had previously been a Country Inn & Suites that HIE renovated and completed in January. Big spacious rooms, lobby, and breakfast area, very clean and tastefully decorated but what really separated it from all others was the staff. Exemplary! The front desk was always very friendly and helpful and never hesitated in greeting you with smiles and conversation as you passed. A special thanks to Kristi and Michael. Michael has a list of his own favorite restaurants in the area that he will gladly print out for you and those that we tried were very good. I have never seen a hotel run as efficiently and staff was always cleaning, whether sweeping the large brick entryway or polishing the banister. When you passed housekeeping in the hallway they would stop what they were doing, stand against the wall and greet you kindly. The women manning the breakfast area were awesome. They kept the food and coffee replenished, cleaned the tables, and were cheerful and stopped to talk to you. They would even come to your table and dispose of your used dishes and cups. There is a naval base in Port Hueneme and during our stay there were many reserve units staying at the hotel. The military were courteous and friendly and you would hardly know they were there except at breakfast, when they all gathered. It was amazing how the breakfast staff kept everything moving like clockwork and still had time to smile and be pleasant. We departed 1 day early to stay in LA because of our planned activities and our flight out and that HIE didn't compare. At breakfast I had to ask twice if there was anymore decaf coffee and had to wait for things to be replenished. The staff seemed totally overwhelmed even though they had more workers and 1/2 the guests. HIE Hueneme also has a free manager's reception Monday - Saturday which included beer, wine, mixed drinks, tortilla chips, cheese dip, salsa, raw veggies, olives, jalapenos, and pretzels. From the hotel it is only a serene, lovely 2 block stroll down a tree lined street to Port Hueneme Park, Pier, Ocean. It was so pretty and peaceful and we enjoyed starting our day out with a stroll along the beach before venturing for parts unknown. We could not have picked a better location for our vacation. We enjoyed going to the Oxnard Farmer's Market nearby (Sundays) and had the BEST strawberries we've ever eaten. We loved Ventura Harbor with the shops, restaurants and views. When we departed after 6 nights we were actually hugged by the woman in the breakfast area (forgive me because I've forgotten your name) and by Kristi at the desk. It was an awesome experience and vacation.

  • Stayed: September 2013, travelled with family
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Thank Libby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruben F, General Manager at Holiday Inn Express Port Hueneme, responded to this reviewResponded 22 October 2013

Dear Libby M,

We appreciate feedback from all of our valued guests.Thank you for taking the time and sharing your comments with us. we look forward to seeing you in future.

Ruben Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

Nice rooms, located 1 blk from a very nice beach (no dogs allowed on sand, though!). Nice friendly staff! Here's the catch - They charge an additional $110 per night, per dog (no matter how small) non-refundable FEE. We were not told this when we booked this room through Hotels.com. Upon arriving and finding out having the dogs was going to cost us MORE than what we paid for the one night stay, we tried to cancel. Hotels.com would NOT give us our money back. So we were forced to pay the additional $110 Note -they were "nice" not to charge us $220 for two dogs and cut us a break. Lesson learned: always ask about additional non-refundable fees, avoid Holiday Inns, and never book through HOTELS.com!!!!

  • Stayed: September 2013, travelled as a couple
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3  Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Port Hueneme, responded to this reviewResponded 21 September 2013

Dear Lisa N,

Thank you for taking the time to post a review of our property. We are so pleased you liked the friendliness of our staff. We sincerely apologize for the over-all issues you had during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Anthony M
Case Manager
IHGCare

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Reviewed 1 September 2013

My husband and I stayed here two nights. We had the King Suite. The room was large and comfortable. Everything very clean and nice decor. Bed and pillows very comfortable. We had a handicap room which we did not request, but we were fine with it. My only complaint would be that the bathroom could use a table or more counter space of some sort. There was very little counter space for setting anything down. The bathroom was very large, so there was room for adding something like a table. We found it to be quite here and we slept well. We would definitely stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank AlmondBlossomCapital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruben F, General Manager at Holiday Inn Express Port Hueneme, responded to this reviewResponded 22 October 2013

Dear DutchGirlRipon ,

Thank you for taking the time and sharing your experience with us.We look forward to seeing you in the near future.

Ruben Franco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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