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“Best Western Poway San Diego”

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Best Western Poway/San Diego Hotel
Ranked #2 of 3 Hotels in Poway
Reviewed 24 October 2013

Excellent service, excellent room and beds. Very clean. We were very pleasantly surprised by the cleanliness of the room. Quality of beds and excellent helpful staff. Rooms are not large but everything works and the whole property is very well maintained.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 20 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Plus Poway. We are so ecstatic to hear that we were able to provide “excellent service, excellent rooms and beds.” We strive to work hard in providing exceptional quality service and well maintained rooms and are glad we were able to accomplish just that. Again, we appreciate you taking the time to review the Best Western Plus Poway. We hope to see you during your next visit. Thank you!

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Reviews (202)
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145 - 151 of 202 reviews

Reviewed 7 October 2013

We stayed overnight here for a cycling event. The rooms were neat and clean with TV, microwave, refrigerator and WiFi. The staff was very helpful in extending our checkout time so that we could shower after our event. The complimentary breakfast was small but satisfied our needs. This hotel met all of our requirements and I would stay here again.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 20 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Plus Poway. We are so happy to hear that our rooms were “neat and clean.”We are also happy that you took notice of all the amenities that we have to offer in our guestrooms. We strive to work hard in providing well maintained guestrooms and are glad you took notice of that. We are also delighted to hear that we were able to accommodate you as best as possible during your stay in San Diego. Thank you again for reviewing the Best Western Plus Poway. We hope to see you during your next visit to San Diego. Thank you!

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Reviewed 6 October 2013

Motel was a little difficult to find and not as close to the ocean as I had anticipated. Breakfast was nice and included sausage, boiled eggs, choice of cereals, juice, as well as the usual waffles.. Bed was comfortable. Staff was adequate. Main concern was the mildew or mold smell coming from the bathroom area. . I had to shut the door to the bathroom and poke my nose under the sheet to get to sleep.

  • Stayed: October 2013, travelled solo
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 18 November 2013

Dear Valued Guest,
Thank you for taking the time to review our hotel. We appreciate your feedback and concerns as it is invaluable to us. We are happy to hear that you enjoyed our complimentary deluxe breakfast. We are also delighted to hear that the beds at our hotel are comfortable. We do apologize for any inconvenience that may have been caused during your stay. Please know that our staff will be notified about this issue immediately and therefore get taken care of. Again, thank you for reviewing our hotel. We hope to see you during your next visit to San Diego. Thank you.

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Reviewed 28 September 2013

This is a great place to stay if you are looking for the feel of being at home. The rooms are very nice and has a real nice court yard with a well maintained pool and spa. The staff goes out of there way to make your stay a pleasant experence

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 18 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Plus Poway. We are so happy to hear that we are a “great value” hotel. We are also delighted to hear that you had a pleasant experience at our hotel. We strive to work hard in proving exceptional quality and making all our guests feel right at home so we are delighted to hear that we were able to do just that. Thank you again for reviewing the Best Western Plus Poway. We appreciate you staying with us and hope that that we will see you soon during your next visit to San Diego. Thank you.

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Reviewed 23 September 2013

We stayed for 5 nights during a visit to family in poway. The location was great & close to stores & restaurants. The staff were friendly & responsive. The rooms were reasonably clean. Breakfast was a disappointment - very limited & unchanging variety of food (did like the waffle maker). We went out for breakfast the last 2 days. Several items in our room did not work (Tv, safe, little frig), but the staff were able to fix all but the safe. Don't know if we would stay here again or not - there were good things & bad.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RachGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 18 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing our hotel. We are happy to hear that you thought the location was great and that our staff were friendly. We are also delighted to hear that our rooms were clean as well. We strive to work hard in providing exceptional quality service and have well maintained rooms and are very glad that you took notice. We also appreciate your feedback and concerns as it is invaluable to us. Please know that these issues will be addressed to our staff so things can be fixed immediately. We apologize for any inconvenience that may have been caused during your stay. Once again, thank you for reviewing our hotel. We hope you will reconsider and stay with us in the future. Thank you.

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Reviewed 12 September 2013

They don't care whether you sleep or not, only that you have macrame towels and toilet paper to get you ready for your powdered egg nuggets and plastic sausage breakfast... stay at a TravelLodge... less than 200 characters, ah, they want more... how about a bunch of arguing construction workers drinking beer and smoking cigarettes on the stairway you and your handicapped wife have to use? That should be enough...

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Timothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 18 November 2013

Dear Valued Guest,
We would like to thank you for investing some time in reviewing our hotel. We also appreciate you bringing up your concerns to our attention as it is invaluable to us. I apologize for the inconvenience that may have been caused during your stay and please know that your issues are being addressed with our staff so that we are able to improve our guest service to future guest. Thank you again for bringing this review to my staff’s attention and hope that you will reconsider and stay with us in the future. Thank you.

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Reviewed 7 September 2013

We always look for Best Westerns when we travel because we have always been satisfied. This trip we needed to take our dog with us. In the past we have had to stay at a low-budget chain with the dog. We were not aware that Best Western had pet hotels -- it was great, the room was clean, everything worked, staff was helpful, bed comfy as always -- and our pet was welcome.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SD_GM92131, General Manager at Best Western Poway/San Diego Hotel, responded to this reviewResponded 18 November 2013

Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Poway. We are happy to hear that we were able to accommodate you and your pet. We try our best to make things convenient for our guests so we are happy we were able to do just that. We are also delighted to hear that your room was clean and that our staff was helpful. We strive to work hard in providing exceptional quality service and well maintained rooms and are glad that you took notice. Thank you again for reviewing Best Western Poway. We hope to see you very soon during your next trip to San Diego. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Poway/San Diego Hotel

Address: 13845 Poway Rd, Poway, CA 92064-4805
Phone Number:
Region: United States > California > Poway
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Poway
Price Range: £64 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Poway/San Diego Hotel 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Country Hotel
Poway Best Western
Poway Country Inn
Best Western Poway
Country Inn Poway

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