We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lots of Help”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sacramento Marriott Rancho Cordova
Ranked #2 of 17 Hotels in Rancho Cordova
Certificate of Excellence
Reviewed 11 June 2014

I was at the Hotel for a convention and Anthony was working the desk and was a great help in not only sorting out my room issues, but assisting in anything we needed over the next 3 days. The entire staff was nothing but courteous and friendly.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 23 June 2014

Dear Rod B.

“courteous and friendly” are certainly traits that we strive for in our customer service and Anthony is a great part of our team who genuinely cares about the guests he interacts with. Thank you for noticing and we hope to see you again soon.

Warm regards

Marco Filice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (486)
Traveller rating
Traveller type
Time of year
Language

265 - 271 of 486 reviews

Reviewed 10 June 2014

We had a great experience this time around the hotel was very clean, the staff were friendly and the food was good ,( we debated on returning because of the last experience we had) the pricing on the menu was a little high but tolerable, with many offsite restaurants to choose from that's the direction we went. over all it rates a very good, my guess they changed the management, we will return again

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank westcoasttraveler707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 23 June 2014

Dear Westcoasttraveler707

Thank you for giving us another chance. I am pleased to read that you saw improvement compared to your previous visit. Our team was very pleased to read that you found the staff to be friendly and the food good, those two criteria fulfill some of our most basic goals.

Thank you for staying with us and we hope to see you again soon.

Marco Filice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

My special someone and I wanted a quick get a way to unwind from a hectic week. The Sunrise Marriott Hotel in Rancho Cordova was just the right place. As this was my first stay at this property, I sought to check it out first. The hotel staff was very kind in granting a tour of room and suite options. I have Jenel, the manager on duty and Luke, the concierge staff to thank for that. I later confirmed my room stay and got an upgraded suite. The room was spacious and homey. I have Ashley and Jenel to thank for that. Jamie checked me in to the confirmed suite and We thank Jamie, Jenel and Ashley for that. Because our suite was located at the end of the hall and the bed very comfortable, we enjoyed resting until 10:20 AM by which time we'd missed the breakfast included in our rate. Even so, Jenel and Camry made sure the kitchen provided food service from the room service menu using our breakfast coupon. The room service staff made sure that the food met our expectations. The room service associate, Aubry, who delivered the food was courteous, attentive and responsive. Overall, the experience at the Sunrise Marriott Hotel in Rancho Cordova, CA was memorable. I will definitely be staying there again. The property is highly recommended thanks to the attentive, accommodating and responsive services of Jenel, Luke, Ashley, Jamie, Camry and Aubry (room service associate). Thank you, thank you, thank you for an enjoyable stay on Mother's Day Weekend 2014!!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Basil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 6 June 2014

Dear BasilF

Thank you for taking the time to share this fantastic experience. Jenel, Jamie, Camry, Luke, Ashley, and Aubrey were all very excited to read about your escape to our hotel over the mothers day weekend. Our staff have tremendous pride and passion in what they do and appreciate in being recognized for their efforts.

Thank you very much for staying with us and we hope to have you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014 via mobile

The staff is very friendly, even when dealing with an extremely rude customer. The room was nice, but there wasn't much light coming in, and not enough in room lighting. I was on the 5th floor facing the parking lot.

Being next to a freeway you would expect a lot of noise, but there wasn't. The walls are thin though, and I heard a baby crying off and in thru out the night.

When I checked out the staff was just as friendly. Great service, average room luxury.

Stayed: June 2014, travelled solo
Thank Austen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 6 June 2014

Dear AustenA

Thank you for making the time to share your experience’s. My apologies regarding the noise you experienced with a the crying baby. We know how disruptive that can be for your rest. We are very happy to hear that you found our hotel to have “great service” with a friendly staff. Its exactly what we strive for.

Thank you again for sharing and we hope to have you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

Veteran Marriott stayer. While this is not the most elaborate location, it makes up for it with kind and attentive staff at check in and the concierge lounge. Manager has recently started greeting people as we leave every morning. Very clean and well maintained.

Stayed: May 2014, travelled on business
Thank fingerhold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 6 June 2014

Dear Fingerhold

Thank you for recognizing our staffs’ efforts as we try to make our guests time with us as convenient, relaxing and productive as possible. We appreciate your loyalty not only to us but to our brand and hope to see you back at the Marriott Sacramento Rancho Cordova again soon.

Thank you for sharing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

Stayed on a Sat. night so wasn't surprised that the hotel was hosting some events that night. I was surprised to return from dinner and find that at least one of the parties was spilling into the lobby and was already at a rowdy volume. Steered the family around them to the elevator and figured the hotel would keep things under control as the night got later. It was pretty calm on the sixth floor so I figured all was well. The calm lasted until 1:30 when a drunken mod took over the hallway. And when I say mob I mean at least 8 falling down, bouncing off the walls, drunks. Some of these people were not able to walk on their own or find their rooms or operate door keys. This lasted for 30-40 min., they just rolled around out in the hallway yelling at each other. How does a group like this make it past a front desk and whatever security the Marriott has to begin with and then are allowed to wander freely. When asked about while checking out the front desk made a joke of it. It clearly wasn't a joke as we met several police cars in the parking lot that were arriving to deal with the aftermath of the nights hijinks. I did not feel safe staying there with my wife and daughter.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gregory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 23 May 2014

Dear Gregory,

First of all I want to thank you for choosing our hotel during your recent visit to Rancho Cordova. Thank you for taking the time to complete a review regarding your recent stay with us. Please accept my apologies for the inconveniences you encountered during your stay. We are taking many precautionary steps before any groups re arriving in our hotel to ensure that they are isolated form the rest of the guests and it seems like this past weekend we failed. I can understand how frustrating might have been for you and your family not to be able to enjoy your visit due to the details you have described. Also, I have to agree with you that our staff handled the situation was not acceptable.

Regarding the police officers you have seen in the lobby, they are actually in or hotel every morning enjoying their coffee at the Starbucks that we have in the lobby, but I completely understand why you might have thought that they are here for different reasons.
Again, please accept my apologies and know that your comments are valuable, will be shared with the rest of the team and will be used to improve and learn. I hope that this experience will not prevent you from returning in the future.

Please contact me next time you are visiting the area and I will personally handle your reservation to ensure a memorable experience.

Marco Filice
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

This is a nice older property,in good condition,and the Price was Right.the staff was very friendlyand welcoming.We were visiting friends so didn't spend much time in the hotel.Had breakfast in room,delivered on time and very good.Will definitely stay there again.

Room Tip: Location forus was good for visit to friends,however is about 6 miles from most Sacramento attractio...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank herbbradley3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco F, General Manager at Sacramento Marriott Rancho Cordova, responded to this reviewResponded 6 June 2014

Dear Herbbradly3

Thank you for taking the time to share your experience. We are happy to hear that you found both convenience, value and friendly service during your stay with us.

Thank you for sharing once again and we hope to see you again soon in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Rancho Cordova
1.5 mi away
Hyatt Place Sacramento/Rancho Cordova
1.7 mi away
Best Western Plus Rancho Cordova Inn
1.4 mi away
Hampton Inn Sacramento/Rancho Cordova
Show Prices
Show Prices
Show Prices
12.1 mi away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 82 in Sacramento
1,699 reviews
1.4 mi away
Residence Inn Sacramento Rancho Cordova
0.1 mi away
La Quinta Inn & Suites Rancho Cordova Sacramento
Show Prices
Show Prices
Show Prices

Been to Sacramento Marriott Rancho Cordova? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sacramento Marriott Rancho Cordova

Address: 11211 Point East Dr, Rancho Cordova, CA 95742-6239
Region: United States > California > Rancho Cordova
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rancho Cordova
#4 Business Hotel in Rancho Cordova
#6 Family Hotel in Rancho Cordova
Price Range: £91 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sacramento Marriott Rancho Cordova 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
Welcome to the Sacramento Marriott Rancho Cordova Hotel, whether you are visiting on business or traveling for pleasure, our Rancho Cordova hotel is sure to exceed your expectations. Ideally located this Rancho Cordova hotel, is an elegant 4 Diamond property that offers a distraction-free suburban location. The State-of-the-art meeting space, elegant guest rooms, Starbucks and award winning restaurant - Formaggio- make the Sacramento Marriott Rancho Cordova hotel ideal for work or play. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Travel Republic (UK), Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Sacramento Marriott Rancho Cordova reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sacramento Marriott Rancho Cordova Hotel Rancho Cordova
Marriott Rancho Cordova
Rancho Cordova Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing