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“Could not expect more for a Courtyard” 5 of 5 bubbles
Review of Courtyard Ontario Rancho Cucamonga

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Courtyard Ontario Rancho Cucamonga
Certificate of Excellence
San Francisco
Level Contributor
224 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Could not expect more for a Courtyard”
5 of 5 bubbles Reviewed 3 February 2014

I waffled on rating this 5 stars, simply because I am not sure a Courtyard can merit 5 stars. OTOH, if there is nothing that could have been done better, it is only fair to go full 5. This courtyard is clean, comfortable, and has a well-trained friendly staff. Free parking. Huge selection of restaurants within one mile, and several in walking distance. Great bed, great floor plan for a smallish room. In-room wireless signal was on the weak side.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank motohigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 4 February 2014
Thank you for the kind response! We are so proud to receive the 5 star rating you have provided and we hope to see you again when your travels lead to the Rancho Cucamonga area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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202 reviews from our community

Traveller rating
    91
    79
    18
    9
    5
See reviews for
40
25
8
99
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Bermuda Dunes, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 February 2014

I travel often with my 13 years old daughter, due to many competitions she does. This Courtyard is one of our favorite hotel, excellent customer service, rooms are little bigger than other Courtyard, too. We'll be back next weekend again!!

Room Tip: Any room is good!
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gymstarmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 4 February 2014
Thank you so much for such a wonderful review! We are so glad that you will be returning to us next weekend. We strive to give the customer service that will bring our guests back time and again. Safe travels and we will see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinoi
1 review
5 of 5 bubbles Reviewed 1 February 2014

Really great staff and located centrally for easy access to highway and after work/leisure time. Staff is kind and helpful. They went out of there way to make me feel at home. Indoor pool and located across the road from Ontario mills mall

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suninnresponse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 4 February 2014
Thank you so much for feedback on your stay! Our proximity to the Ontario Mills and Victoria Gardens Mall is a definite treat to many of our guests. We hope you will visit us again on your next visit from Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camarillo, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

I enjoy the Courtyards because the lounge and dining area is nicely laid out with plenty of places to sit (inside and out) when you want to get out of your room. I travel a lot and enjoy sitting in a lounge if the atmosphere is good and courtyard fits my needs. There are magazines and newspapers, televisions, fireplaces and the open business center makes me feel like I am home. The staff throughout the hotel were pleasant, friendly and very accomodating from the minute I walked in and that was everyday for six days. I will definetely be looking for courtyards throughout the U.S. as I travel and make them my number one choice.

Room Tip: I like rooms on first floor by the lobby because I work late hours and want quick access to the busi...
See more room tips
Green Features: It seems like the staff stays on top of issues that would impact the environment, such as energy and waste, from turning off televisions when guests leave the areas, to offering non-disposable dishes and silverware. The rooms are adequately stocked with necessary product.
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DanandJosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 4 February 2014
Thank you so much for your feedback! It is always such a pleasure to read such wonderful words of praise. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Temecula, California
1 review
5 of 5 bubbles Reviewed 25 January 2014

We stayed here last weekend while attending our son's baseball tournament. The rooms were nicely decorated and very clean. The front desk staff was helpful and very friendly. The location was great for us-we were close to our tournament venue, and we were a short walk away from Ontario Mills and some family friendly restaurants. This made it very convenient for us! My children enjoyed the indoor pool as well. We would definitely stay here again!!

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MistyLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 27 January 2014
Hello Misty,

Thank you so much for your feedback! We are so pleased that you had such a wonderful stay and we hope you will come see us again when your travels lead you to Rancho Cucamonga.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 January 2014 via mobile

Friendly and attentive staff, very clean. Close to restaurants and airport. Recommended.


Friendly and attentive staff, very clean. Close to restaurants and airport. Recommended. Friendly and attentive staff, very clean. Close to restaurants and airport. Recommended. (TA requires 200 words...)

Stayed January 2014
Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 27 January 2014
Hello Andrew,

Thank you so much for taking the time to give us your feedback. We are definitely in prime location of great shopping and such wonderful food, topped with service that Marriott is known for. We hope to see you again in the nearby future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moraga, California
1 review
5 of 5 bubbles Reviewed 9 January 2014

I really enjoyed my stay there, from the very friendly and helpful staff, to my nice room, and then a great breakfast! I rarely notice the lobby in hotels, but this one was very nicely done -- the layout, the colors, and the overall feel. They integrated the restaurant into the layout very well. Those folks were great -- serving good food that was also well priced.

Thanks folks!

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias D, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review, 15 January 2014
Hello Brian,

Thank you for your feedback on your recent stay! It is such a pleasure to read that you enjoyed our lobby. It was newly renovated a year ago and it has made such a positive impact for our guests. In addition, it is so wonderful that your experience was enhanced with the amazing service our guests have come to know and expect. We hope you will see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Ontario Rancho Cucamonga

Property: Courtyard Ontario Rancho Cucamonga
Address: 11525 Mission Vista Dr, Rancho Cucamonga, CA 91730-6085
Region: United States > California > Rancho Cucamonga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rancho Cucamonga
#5 Romantic Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Ontario Rancho Cucamonga 3*
Number of rooms: 117
Official Description (provided by the hotel):
We feature 100% Non-Smoking Rooms at our location! The Courtyard by Marriott Ontario-Rancho Cucamonga meets your unique needs with a spacious, functional, and well-appointed guest room; a hot breakfast buffet; and personal service. Located in the heart of the growing business district of Rancho Cucamonga, we are also centrally located to Ontario, Upland, Fontana, and Chino. The Courtyard by Marriott Ontario-Rancho Cucamonga welcomes you to our brand-new hotel! ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Marriott
Rancho Cucamonga Courtyard

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