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BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
Certificate of Excellence
San Jose, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Enviro”
4 of 5 bubbles Reviewed 13 February 2014

The room is nice. Two queens. Walls are taupe and curtains and linen are green n white, which lends it a nice upgrade. Nice counter space in the bathroom and the towels are clean. Smudges on faucet and toilet handles but everything is clean for the most part. Small fridge, micro, and single cup coffee thingy.

Breakfast is good and goes till 10am. Tons of scrambled eggs, sausage (sausage & ham one day), waffles, pastries-muffins-bagels, bananas-melon-pineapple, oj-cranberry juice, cereal, yogurt...Seattle's Best and Fair Trade coffee. It's self serve and the tables are kept clean.

Gym is ok. No dumbells but there is a lat pull down, leg curls, chest press. A few treadmills, etc. But the outdoors are good anyway so it's easy to go for a walk on Foothill where all the shops are or the side streets behind.

There is only one thing that bugs me. The walls are thin and you can hear someone peeing and flushing as if the bathroom is the wall against your headboard. Wish I had my ear plugs.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 17 February 2014
Dear Mr. Peet,


Thank you for taking your time writing a review about your recent stay at our property.

We are happy to know you have a wonderful stay with us and an excellent service from our team member.

We take a note for all your feedback. We can assure you it will be reviewed by the management for more improvement.

We hope to see you stay with us again soon. We promise we will work extra harder to provide the best service to you.

Please call the hotel direct at 909-466-1111 for your reservation if you have a plan to visit this area in the future.

Thank you again for your excellent review.

We hope you have a wonderful day.

Sincerely,


Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

451 reviews from our community

Traveller rating
    255
    141
    36
    11
    8
See reviews for
163
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120
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Indio, United States
1 review
5 of 5 bubbles Reviewed 5 February 2014

A++ Hotel staff, interior, property exterior and overall experience. And, walking distance to restaurants and stores. I would definitely refer my family and friends to this excellent hotel. A most convenient location to park n fly being shuttled to Ontario International Airport, Ontario, CA.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Toshiyuki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 17 February 2014
Dear Mr. Toshiyuki,


Thank you for taking your time writing a review about your recent stay at our property.

We are pleased to know you have a wonderful stay with us and an excellent service from our team member.

We promise we will work extra harder to provide the best service to you.

We hope to see you stay with us again soon.

Please call the hotel direct at 909-466-1111 for your reservation if you have a plan to visit this area in the future.

Thank you again for your excellent review.

We hope you have a wonderful day.

Sincerely,


Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

Every time we travel to Rancho this is where we stay. Due to my health coverage , I must travel to California from Vegas numerous times. This hotel is clean and the staff are friendly and helpful . The free breakfast has many choices and their coffee is delicious ( which they always have brewing in the lobby) . It is also very quiet and located near many fine restaurants and shopping. It has the amenities that you need in a hotel. We would never stay anywhere else!

Room Tip: All rooms are fantastic . Great views of the mountains !
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 17 February 2014
Dear Debra,


Thank you for taking your time writing a review about your recent stay at our property.

We are happy to know you have a wonderful stay with us and an excellent service from our team member.

We will forward your excellent input to management for future plan.

We promise we will work extra harder to provide the best service to you.

Please call the hotel direct at 909-466-1111 for your reservation if you have a plan to visit this area in the future.

Thank you again for your excellent review.

We hope you feel better.

Sincerely,


Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malad City, Idaho, United States
2 reviews
5 of 5 bubbles Reviewed 3 February 2014

I would highly recommend this hotel to anyone. The rooms are quite large, very clean, look nice and the beds are very comfortable. It is very quiet. Couldn't hear any noises from outside our room when the door was shut. Staff was great, very nice and personable. Ham and eggs for breakfast was much appreciated. I would definitely stay here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 17 February 2014
Dear Chris,


Thank you for taking your time writing a review about your recent stay at our property.

We are happy to know you have a wonderful stay with us.

We hope to see you stay with us again soon.

We take a note from your feedback with some areas where we can make more improvement.

We will forward your excellent input to management for future plan.

We promise we will work extra harder to provide the best service to you.

Please call the hotel direct at 909-466-1111 for your reservation if you have a plan to visit this area in the future.

Thank you again for your excellent review.

We hope you have a wonderful day.

Sincerely,


Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 26 January 2014 via mobile

Great rooms , clean and large,free parking , very helpful and friendly staff. One of the best breakfasts of our trip.
Downside
You have to go outside and we ended up in the Chinese Buffett across the way . It was the WORSE meal I have ever had . On the upside we had lunch in Mimi's , a great meal

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank komivong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 27 January 2014
Dear Valued guest,

Thank you for taking your time writing a review about your recent stay at our property.

We are happy to know you have a wonderful stay at our hotel and great service from our team members.

Your statement is very solid and positive. We hope to see you stay with us again soon. We promise we are going to work harder to provide the best service to you.

Please call the hotel direct for your reservation at 909-466-1111 if you have a plan to visit this area again.

Thank you again for your outstanding review.

We hope you have a wonderful day.


Sincerely,

Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, Californis
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2014

Several times ayaer I have to come to Calif. for medical testing. I stay at the Best Western Plus Heritage in Rancho Cucamonga. The hotel is large, very clean, with very helpful staff. One of the main reasons I use this hotel is that sometime outpatient procedures are performed and I need A nice quite place to rest and that is quiet. For a hotel this is one on the most quiet I have stayed in, and the rooms are large enough that you don't feel "squeezed in" when you have to rest for a day. The hotel is also Ontario Airport close.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank thesgt99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 27 January 2014
Dear Valued guest,

Thank you for taking your time writing a review about your recent stay at our property.

We are sorry to hear you made several visits to the health facility around this area.

We hope you feel better now.

We have regular guests visit our hotel with the same reason.

We work very hard to provide the best accommodation to every one of them.

Our hotel direct line is 909-466-1111 if you need to make reservation for your future accommodation.

Thank you again for your outstanding review.

We hope you have a wonderful day.


Thank you,

Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

I stay here frequently and find it my best stay always. The staff is great, all amenities are as stated. The rooms, bed is as good as any 5 star room.
Breakfast is always presented well and tastes great.
This is a well run property with a great location.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tmiddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage8179, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review, 27 January 2014
Dear Valued guest,

Thank you for taking your time writing a review about your recent stay at our property.

I really appreciate your feedback. It is very solid and very encouraging.

I can assure you every team member will work harder to earn your trust and business.

I would like to see you stay with us again soon.

If you have a plan to visit this area again please call the hotel direct at 909-466-1111 for your reservation.

Thank you again for your outstanding review. I hope you have a wonderful day.

Sincerely,


Herman Wuysang
Operation & Sales Manager
Best Western Plus Heritage Inn
Rancho Cucamonga/Ontario
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Property: BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
Address: 8179 Spruce Avenue, Rancho Cucamonga, CA 91730
Phone Number:
Region: United States > California > Rancho Cucamonga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 
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Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western

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