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Review of Beach Dunes Estate

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Terrible
1 review
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Overview
Holiday Rental House -
5 Bedrooms, 7 Bathrooms, Sleeps 14
Rancho Mirage, Greater Palm Springs, California

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Chelsea11...
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrifying Wedding Planning Experience ”
Reviewed 30 December 2017 for a stay in December 2017
1
person found this review helpful

I booked another DLE property at for my wedding in July of 2017 - more than 8 months before my special day. I flew from the east coast to view a lovely DLE property for my wedding event. Initially, all was well as my planners as I made a substantial payment to DLE, (as required), and earnestly began full wedding plans for a Palm Springs weekend wedding. Then, approximately three months before my wedding date, I was suddenly told by a DLE management rep, that I could no longer proceed with my wedding plans and reservation at their site. By this time, wedding invitations were designed - bearing the rental property name at DLE - and many of my guests were planing to fly to the DLE site from the east coast and other distant places. Although I expressed my grave concerns about the substantial disruption in my wedding plans caused by DLE’s belated withdrawal of the planned wedding site, DLE’s management seemed aloof, insensitive and very slow to respond. Eventually, DLE’s management indicated that they would arrange for my wedding to be held at another of their nearby rental site — Beach Dunes Estate. Nevertheless, the nightmare continued when my planners traveled out to Palm Springs to view this, only to be refused entry! After my numerous attempts to communicate with DLE to resolve this escalating crisis, DLE offered no reasonable resolution. Finally, my attorney forwarded a stern claim letter after which I received only a refund of my substantial deposit and nothing more. This humiliating nightmare continued when I later discovered that the wedding sites that were withdrawn from me at DLE, were still listed as available on rental sites like this one - on the same dates and locations previously reserved for my wedding. This has been a very costly, highly stressful and humiliating experience that I have experienced while simply attempting to plan a wedding at a DLE rental site. Beware, as they are capable of throwing a wrench in your plans at the last minute.

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2 guests
Adults2
Children0
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